Kevin Caldwell
Kevin Caldwell at Lithia Volkswagen of Des Moines

Kevin Caldwell | Page 6

Service Advisor

Lithia Volkswagen of Des Moines

5200 Merle Hay Rd
Johnston, IA 50131

not yet
rated
66 Reviews

MOVED TO IOWA APRIL, 2020 ORGINALLY FROM SAN ANTONIO TX. BEEN MARRIED FOR 26 YEARS,

not yet
rated

66 Reviews

Write a Review

Dealership Experience

5 yrs, 8 mos

Industry Experience

23 yrs

Languages Spoken

English English

66 Reviews of Kevin Caldwell

June 21, 2021

Dealership Rating
Employee Rating

The service department, my adviser Kevin, really came through for me. More

by LSHEA.VEGAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

June 11, 2021

Dealership Rating
Employee Rating

Engine light came on a week after my car was there for about a week. I called Kevin and he said he would get back to me when bring in my car. I appreciate how Kevin called me when he was able to have More

by LSHEA.VEGAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

May 29, 2021

Dealership Rating
Employee Rating

Tires rotated and front end aligned. Drove to Iowa City and tire light came on. Took it to the VW dealership there and they checked tires. A couple had too much air?? More

by JICMUSIC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

May 17, 2021

Dealership Rating
Employee Rating

Thus far my experiences with the service department have been exceptional! Both Linda and Kevin listened to my issues and resolved in a trustworthy manner. I'm satisfied with services received. More

by CSNOYES13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Austin Berkes , Linda Cramer

May 13, 2021

Dealership Rating
Employee Rating

The company was courteous and friendly and they seem to care about the customers they were serving and they showed exceptional service and care for customer More

by LEAUJA2@icloud.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

May 05, 2021

Dealership Rating
Employee Rating

Having moved back here from Washington state, I’m very pleased to have found this place for my Jetta’s upkeep. Kevin was super helpful and a pleasure to deal with. More

by JANEMO45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

April 15, 2021

Dealership Rating
Employee Rating

We were very displeased in experience. 43,000 miles on car, inspection revealed $2500 needed repairs. No offer to stand by product. Our last VW. More

by weskriss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

April 13, 2021

Dealership Rating
Employee Rating

great services ,friendly staff ,great value ,Mark offer shuttle service and pick me up a from work .Kevin is very knowledgeable. Excellent way to go and good expectation from your dealer . More

by VW4life.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Mears

April 12, 2021

Dealership Rating
Employee Rating

Super disappointed that issues addressed at the time of the test drive we’re not resolved in a timely matter. We’ve had to fight with this dealership multiple times to get them to fix things that should be More

by Jeepbuyer
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Zachary Klabunde, Jeremy Lester

March 02, 2021

Dealership Rating
Employee Rating

Everyones helpful, listen to your needs when you come in for service and try to resolve the problem, courtesy, caring ,very clean waiting area. THANK YOU More

by johnsondeb216
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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