Kevin Caldwell | Page 6
Service Advisor
Lithia Volkswagen of Des Moines
5200 Merle Hay Rd
Johnston, IA 50131
MOVED TO IOWA APRIL, 2020 ORGINALLY FROM SAN ANTONIO TX. BEEN MARRIED FOR 26 YEARS,
Read more66 Reviews
Write a ReviewDealership Experience
5 yrs, 8 mos
Industry Experience
23 yrs
Languages Spoken
English
66 Reviews of Kevin Caldwell
June 11, 2021
Engine light came on a week after my car was there for about a week. I called Kevin and he said he would get back to me when bring in my car. I appreciate how Kevin called me when he was able to have about a week. I called Kevin and he said he would get back to me when bring in my car. I appreciate how Kevin called me when he was able to have a car for me to drive. My car was in for 10 days. Was called when it was completed and brought the car and in mine now. My thanks to Kevin for the great customer service. More
May 29, 2021
Tires rotated and front end aligned. Drove to Iowa City and tire light came on. Took it to the VW dealership there and they checked tires. A couple had too much air?? and tire light came on. Took it to the VW dealership there and they checked tires. A couple had too much air?? More
May 17, 2021
Thus far my experiences with the service department have been exceptional! Both Linda and Kevin listened to my issues and resolved in a trustworthy manner. I'm satisfied with services received. been exceptional! Both Linda and Kevin listened to my issues and resolved in a trustworthy manner. I'm satisfied with services received. More
Other Employees Tagged: Austin Berkes , Linda Cramer
May 05, 2021
Having moved back here from Washington state, I’m very pleased to have found this place for my Jetta’s upkeep. Kevin was super helpful and a pleasure to deal with. pleased to have found this place for my Jetta’s upkeep. Kevin was super helpful and a pleasure to deal with. More
April 13, 2021
great services ,friendly staff ,great value ,Mark offer shuttle service and pick me up a from work .Kevin is very knowledgeable. Excellent way to go and good expectation from your dealer . shuttle service and pick me up a from work .Kevin is very knowledgeable. Excellent way to go and good expectation from your dealer . More
Other Employees Tagged: Mark Mears
April 12, 2021
Super disappointed that issues addressed at the time of the test drive we’re not resolved in a timely matter. We’ve had to fight with this dealership multiple times to get them to fix things that should be the test drive we’re not resolved in a timely matter. We’ve had to fight with this dealership multiple times to get them to fix things that should be fixed. More
Other Employees Tagged: Zachary Klabunde, Jeremy Lester

