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Kevin Cappelli
84 Reviews
When you ask Kevin Cappelli about his job, he’s quick to tell you that fixing cars is only part of what he does every day. The rest of the time, his goal is to make sure his customers are happy. “That’s the important part,” he says. Cappelli, service advisor in the Don Ayres Pontiac GMC service department, knows it’s frustrating to be without a car. That’s why he and his fellow employees do everything they can to minimize inconvenience to customers. For starters, they make repairs as quickly as they can. They also help arrange alternate transportation via the Don Ayres courtesy shuttle or a rental car. The ultimate goal: to make things as easy as possible for those facing unexpected or untimely repairs. When he’s not at work, Cappelli says he likes to spend time with his wife and play golf. He has worked full time at Don Ayres for four years but began working at the company part time in 1999. “It’s an excellent place to work,” he says.
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84 Reviews of Kevin Cappelli
July 21, 2011
I have been a long-time customer of this dealership, both as a new car buyer and a service customer. My experience has always been very positive. I wish all businesses with which I deal had the same degree o as a new car buyer and a service customer. My experience has always been very positive. I wish all businesses with which I deal had the same degree of customer-friendly attitude. More
by purduetim
Other Employees Tagged: Kevin Capelli
July 07, 2011
Some mention was made in the materials as we purchased about a "key chain" service fob. None has been provided tho I inquired of the salesman and the service rep on 7-5-11. Is the fob necessary or desir about a "key chain" service fob. None has been provided tho I inquired of the salesman and the service rep on 7-5-11. Is the fob necessary or desirable? More
by George Dodd
Other Employees Tagged: kevin cappelli
June 23, 2011
I have taken my vehicles to Don Ayres for the past 15 years for service. I have dealt with Kevin for quite some time and he has always been extremely good to work with. He is knowlegeable and has alwaw years for service. I have dealt with Kevin for quite some time and he has always been extremely good to work with. He is knowlegeable and has alwawys communicated the necessary maintenance that needed to be done. He has always followed through as promised. The quality of work has been good. More
by scott farnham
Other Employees Tagged: Kevin Cappelli
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