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Kevin Cappelli
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77 Reviews
When you ask Kevin Cappelli about his job, he’s quick to tell you that fixing cars is only part of what he does every day. The rest of the time, his goal is to make sure his customers are happy. “That’s the important part,” he says. Cappelli, service advisor in the Don Ayres Pontiac GMC service department, knows it’s frustrating to be without a car. That’s why he and his fellow employees do everything they can to minimize inconvenience to customers. For starters, they make repairs as quickly as they can. They also help arrange alternate transportation via the Don Ayres courtesy shuttle or a rental car. The ultimate goal: to make things as easy as possible for those facing unexpected or untimely repairs. When he’s not at work, Cappelli says he likes to spend time with his wife and play golf. He has worked full time at Don Ayres for four years but began working at the company part time in 1999. “It’s an excellent place to work,” he says.
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77 Reviews of Kevin Cappelli
January 29, 2024
zzService was good. I get tired of having to rate your people who do good work everytime I walk in the door. Develop a better system. I get tired of having to rate your people who do good work everytime I walk in the door. Develop a better system. More
by JLjb5211
Other Employees Tagged: Rick Squires, Zach Chausse
Helpful 
July 19, 2023
This is our 6th Honda purchased from Rick Kruger and the Don Ayres Team. We couldn’t imagine buying a Honda from anyone else. Always a pleasure! Always friendly! Always a fantastic experience. Thanks Rick! Don Ayres Team. We couldn’t imagine buying a Honda from anyone else. Always a pleasure! Always friendly! Always a fantastic experience. Thanks Rick! More
by jtembry
Other Employees Tagged: Chris Loeffler, Rick Kruger
July 01, 2023
It was a very good experience. Needed my van fixed, I knew where to go and they took good care of me. Needed my van fixed, I knew where to go and they took good care of me. More
by dsteenport
Other Employees Tagged: Doug Settle, Dillon Steenport
April 30, 2023
I truly love the service writers and how they interact with me. The ladies at the cashier's office are very professional. with me. The ladies at the cashier's office are very professional. More
by Camabby09
Other Employees Tagged: Chris Demetriades, Courtney Crook , Chuck Sutter
March 10, 2023
Everyone at this dealership has always been extremely helpful whether it's on the phone or in person. I would recommend them to anybody helpful whether it's on the phone or in person. I would recommend them to anybody More
by Bellabull.heck
Other Employees Tagged: Andy Hitzemann, Carlo Borg, John Watkins, Kyle Couch, Meagan Kingery, Courtney Crook, Brandon Sutton , Matt Crull, Ben Rose, Austin luke
January 12, 2023
Pete and Jeremy are great to work with! They're efficient and friendly. Doug and Kevin are always super nice also. The shuttle is great! They're efficient and friendly. Doug and Kevin are always super nice also. The shuttle is great! More
by andrea
Other Employees Tagged: Doug Settle, Jeremy Sullivan , Pete Ort
November 28, 2022
Service is always exceptional! Doug & Kevin make certain their team is giving great attention to each customer! Doug & Kevin make certain their team is giving great attention to each customer! More
by snyder_gal
Other Employees Tagged: Doug Settle, Rob Braselton, Zach Chausse
November 22, 2022
Don Ayres has earned my loyalty as a life long customer! I have purchased at least 7 vehicles from them and trust them to service all of my vehicles regardless of make/model. I trust the entire team to trea I have purchased at least 7 vehicles from them and trust them to service all of my vehicles regardless of make/model. I trust the entire team to treat me and my family fairly. Thank you! More
by jakaiser17
Other Employees Tagged: Rick Squires, Dillon Steenport, Cristian Vasquez , Shawn Trice
August 12, 2022
Great service and Team! They communicated exceptionally well and often. Our truck seems to be running great! They communicated exceptionally well and often. Our truck seems to be running great! More
by Lyon_susan
Other Employees Tagged: Courtney Crook
June 11, 2022
I’m not the type of person that likes to go lot to lot car shopping having the salesman chasing me around Don Ayer’s let me look think about it than we talked gave me more than fair trade value on my old car shopping having the salesman chasing me around Don Ayer’s let me look think about it than we talked gave me more than fair trade value on my old car Chris Jugloff did a great job with the whole process I’ll be back Love the CRVs More
by davidbooth9595
Other Employees Tagged: Anthony Russett, Chris Jugloff
