Kevin Cappelli | Page 8

Have always been courteous, friendly and honest. Have assisted resolving problems, even if the issue is beyond warranty. BTW, I selected good for the price, because I obviously would always prefer t assisted resolving problems, even if the issue is beyond warranty. BTW, I selected good for the price, because I obviously would always prefer to pay less. More

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JAY WAS THE PERSON THAT WROTE MY SERVICE UP,I AM ALWAYS ON THE PHONE WITH WORK. HE TOOK TIME OUT OF HIS BUSY DAY TO WALK INTO THE WAITING RO0M TO TELL ME THAT I WAS PAGED BECAUSE MY CAR WAS READY TO GO. SU ON THE PHONE WITH WORK. HE TOOK TIME OUT OF HIS BUSY DAY TO WALK INTO THE WAITING RO0M TO TELL ME THAT I WAS PAGED BECAUSE MY CAR WAS READY TO GO. SURE IS NICE TO DO BUSINESS WITH CARING PEOPLE, THAT WAS THE THIRD TIME HE HAS WAITED ON ME. IT WAS SURE A VERY NICE EXPERIENCE FOR ME. WHILE I AM HERE I WOULD LIKE TO SPEAK ABOUT ANOTHER PERSON. KEVIN AND I SEEM LIKE WE ARE ALWAYS RUNNING INTO EACH OTHER AT THE DEALERSHIP. I SERVICE MY CAR EVERY THREE THOUSAND MILES AND I PUT A LOT OF MILES ON MY CAR IN A SHORT PERIOD OF TIME. SO I AM ALWAYS AT THE DEALERSHIP FOR A SERVICE AND THE ITEMS THAT GO ALONG WITH THE MILES.. EVERY TIME KEVIN SEES ME HE ALWAYS GREETS ME WITH A ( HI JOHN OR HOW ARE YOU DOING JOHN). HOW NICE IS THAT? SEEMS TO REALLY CARE ABOUT HIS JOB JUST LIKE JAY DOES.WHAT CAN I SAY ECEPT THANKS TO THOSE GUYS THAT TAKE TIME OUT TO DO A JOB THAT KEEPS ME COMING BACK TO DON AYRES! I BROUGHT MY DOG WITH ME ONE TIME. AND YOU MIGHT WANT TO PASS ALONG A BIG THANK YOU FROM ME TO THE GIRLS IN THE OFFICE WAITING ROOM. SOME WHERE THAY CAME UP WITH A DOGGIE TREAT FOR MY DOG. JOHN J HILE More

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Service (Since 2005)--always top drawer. Thorough, reasonable, professional. Sales--New customer. Knowledgable, professional. A CUSTOMER-DRIVEN business and facility. A people-oriented staff that reasonable, professional. Sales--New customer. Knowledgable, professional. A CUSTOMER-DRIVEN business and facility. A people-oriented staff that blends a low-key approach to make sure you're being served. More

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I have been coming to Don Ayres for a very long time. I I have been coming to Don Ayres for a very long time. I have purchased several new auto from them. They have treated me with respect, which didn't h I have been coming to Don Ayres for a very long time. I have purchased several new auto from them. They have treated me with respect, which didn't happen at other places. Just because I am a woman doesn't mean I am dumb. I enjoy the freedom to buy my own auto, my husband is also capable of the same. It doesn't mean I do not appreciate his input. I just want to be myself and do what I need to do for me.' Kevin is wonderful and helpful when I bring my auto in for survice. He is honest and up front about what is needed. Rick Z. has been very helpful in finding the auto that fits me best. More

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I was very pleased with the great customer service given by Kevin Cappelli and the gentleman who drove the shuttle. I will definitely recommend Don Ayers and will be back in the future for any mechanical re by Kevin Cappelli and the gentleman who drove the shuttle. I will definitely recommend Don Ayers and will be back in the future for any mechanical repairs. Sincerely, Kathleen Holland More

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I have had cars serviced at Don Ayres Pontiac/GMC, now Honda, for over seven years. I have always been completely satisfied with their service, especially with how Kevin Capelli takes care of me. Honda, for over seven years. I have always been completely satisfied with their service, especially with how Kevin Capelli takes care of me. More

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All of the people I have encountered at Don Ayres have been A+...helpful, kind and very knowledgable. I have never taken my CRV anywhere else and do not plan to. The service and attention I receive at D been A+...helpful, kind and very knowledgable. I have never taken my CRV anywhere else and do not plan to. The service and attention I receive at Don Ayres is the best around. I recommend you to everyone. Thanks for being GREAT! More

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This was my first experience with your company. Previously, my car was being serviced at Kelley and I was no longer happy with their service. I believe that they were inflating their prices. They Previously, my car was being serviced at Kelley and I was no longer happy with their service. I believe that they were inflating their prices. They wanted to charge me $100 more than what you charged me to change the gearshift lightbulb. Kevin was very attentive and so that everything was done as I asked. He consulted with me on additional service that needed to be completed. Overall, a very positive experience. Thank you. More

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The service department in very good. The new car sales department is very good. I bought a new honda here in 2008 and in 2010. I bought a used 2007 Civic from the used car department in March of this ye department is very good. I bought a new honda here in 2008 and in 2010. I bought a used 2007 Civic from the used car department in March of this year and I am very disapointed with the used car sales manager. He misled me about the certification of the car and he changed the numbers around on the sales agreement with the bottom line being the same. He seamed to try to confuse me. The used car sales manager did not introduce himself to me or speak to me during the entire process. When I bought the two new Hondas, the new car sales manager spoke to me both times. More

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Everytime I need service on my Honda Accord, I always get it done at Don Ayres. My car gets the best service without the hassle. Great Job Everybody. Sincerely Leon Gondell it done at Don Ayres. My car gets the best service without the hassle. Great Job Everybody. Sincerely Leon Gondell More

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