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Kevin Carter
Kevin Carter at BMW of Ocala

Kevin Carter | Page 4

Client Advisor

BMW of Ocala

5145 SW College Rd.
Ocala, FL 34474

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4.8
32 Reviews
4.8

32 Reviews

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32 Reviews of Kevin Carter

July 15, 2023

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Employee Rating

Talked into finance 1/2 price We have been trying to get info to pay off for 3 weeks. Cost of NOT doing their job cost us $140. Not a lot but not right More

by Momvilla
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
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Jul 19, 2023

BMW of Ocala responded

We would like to congratulate you on your new BMW and thank you for taking the time to leave us a review, your opinion of our business is very important to us. We appologize that you had a less than 5 star experience with us. Please feel free to reach out to our General Manager Bobby Watts, bwatts@gettel.com, to further discuss your experience and look for a resolution.

Jul 20, 2023

Momvilla responded

We wanted to pay cash the total cost of the X3 the day of purchase. We were talked into financing a portion of the purchase. Being nice people we went through the finance part which was very time consuming. Looking back we should have stood our ground and paid cash for the vehicle. In the future your sales department should not pressure customers into any financing. I believe your dealership gets a kick back from the bank for each loan deal funneled their way. It cost us $140 in interest to go through about 2 hours of our time to generate a loan we did not need or want. Call me to discuss further. Richard Villani 435 703-4279

July 03, 2023

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Employee Rating

Our sales person Kevin Carter's extremely personal treatment, understanding and patience was what sold the X5!!! Just as I told him, No One else could have sold me this vehicle! His service, attitude More

by jbreaux024
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Wheeler

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Jul 03, 2023

BMW of Ocala responded

Thank you so much for taking the time to leave us a 5 star review, we are so glad you enjoyed your experience with Kevin and our team! Congratulations on your new BMW X5 and welcome to the BMW of Ocala family!

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