Kevin Carter

Very satisfied with the customer service. Helpful and patient and transparent through the process . . Had a great experience! Helpful and patient and transparent through the process . . Had a great experience! More

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Antonio was absolutely wonderful. Great customer service by all the team members. The dealship needs to work on a process that involves the requirement of the service managers signstu Great customer service by all the team members. The dealship needs to work on a process that involves the requirement of the service managers signsture before a vehicle can leave the lot. Otherwise a great experience and will definitely return for future purchases. More

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Exceptional customer service Treated with respect They go the extra mile, Offer many perks including delivering our vehicle. the extra mile, Offer many perks including delivering our vehicle. More

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They were so kind during the process of buying my first car with cash, Danielle even offered water and showed us the snacks while we were there for a while. It all really made my day and I love my car! car with cash, Danielle even offered water and showed us the snacks while we were there for a while. It all really made my day and I love my car! More

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Wowzer is a word that I can truly use to describe my surprise and delightful experience of my new BMW vehicle purchase with Malcom Stewart and the entire team of BMW of Ocala. Their welcoming ambiance a surprise and delightful experience of my new BMW vehicle purchase with Malcom Stewart and the entire team of BMW of Ocala. Their welcoming ambiance atmosphere created a memorable time of my life. The sales department of Malcom Stewart, Kevin Carter, and Ricky Rodriquez, as well a the finance team of Leonardo Rivas, were very professional and knowledgeable in smoothing out the process emphasizing integrity combined with supreme customer service. The way they unveiled my 2026 BMW 840i convertible dream car to me was an unforgettable experience that had me become emotional with tears of joy. What an incredible class act and performance. This is my first BMW purchase and I am sure there will be another one in the future. I thank God for blessing me with this car and I also more importantly thank God for having me meeting the wonderful team involved in purchasing the vehicle at BMW of Ocala. More

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Warm and welcoming. Smooth appointment process. Great customer service and very professional. Danielle is an amazing car sales person. She made all of us com do table an Smooth appointment process. Great customer service and very professional. Danielle is an amazing car sales person. She made all of us com do table and went beyond and got flowers for our daughter to congratulate her on her first car. Everyone was so nice and the manager is doing everything right. We want Danielle to be our sales person for our other daughter cars too. We are extremely happy!! More

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My experience at BMW Ocala and with my sales rep Michael Rossi was outstanding. Michael was highly professional, team oriented, and helpful in every way possible! The best description for my experience was Rossi was outstanding. Michael was highly professional, team oriented, and helpful in every way possible! The best description for my experience was “above and beyond!” More

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Holly was attentive to detail and vey personable. Whole experience was what I would expect from BMW. Whole experience was what I would expect from BMW. More

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Danielle was great! She has achived a level of professionalism with equal amount of warm friendliness. Answered all our questions making us feel very comfortable. I don' She has achived a level of professionalism with equal amount of warm friendliness. Answered all our questions making us feel very comfortable. I don't drive at night and she offered to drive us home with a colleague following. Way behind expectations. She is a true asset to the dealership as well as BMW. More

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Very professional and friendly. We worked with Malcolm for two weeks deciding on a model to purchase. There was NEVER any pressure to make a decision or purchase. Very patient. In t We worked with Malcolm for two weeks deciding on a model to purchase. There was NEVER any pressure to make a decision or purchase. Very patient. In the end, I paid more for the vehicle to keep my business with BMW Ocala and Malcolm because of the relationships we built and the service. More

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