Kevin Commissiong | Page 7

First, I want to say that I’m thankful my CA Kevin Commissiong reached out to me to give me the opportunity to order a car that I highly love, the X4. The wait as I heard was not long, but to me, two Commissiong reached out to me to give me the opportunity to order a car that I highly love, the X4. The wait as I heard was not long, but to me, two months wait is extremely exhausting especially when you’re not fully aware of the process. Kevin was great at answering my questions during the process even though several times it took a while to receive a response. I feel that my experience was not perfect and could have been done better especially when trying to close the deal and take possession of the car. I was asked if I was able to take possession of the X4 that day and I replied yes I could. I was advised to send over my hubby and my drivers license and insurance card so everything will be taken care of before I get there and it will be a quick in and out. Submitted requested information. I even left work 3 hours early to make sure I made it on time. Get there and Kevin stated he was not aware I was coming and he requested DL and insurance card again. Provided again but explained I had already provided him with the information through our texts and he knew I was coming. We was not introduced to the service department. I offered to buy weather mats, but he advised that he would try to see if he could locate some because the service center had closed. We made it there around 4:30 and by this time we had been there for 2 hours just sitting. We did take a quick test drive before that. I assumed financing had been taken care of because I asked several times throughout the wait of my delivery and after I put down a $5000 deposit if financing would be an issue and he stated that his manager said it wouldn’t be. He first said, BMW was financing us and then he come back and said they’re sending our credit to multiple banks. To this day, I do not see where BMW FS pulled our credit. All in all, we were at the dealership until almost 7:30pm. We were promised gas in the car. We got ready to leave the dealership because we were the last ones and the X4 only had 22 miles left for gas on it. It seemed like, we were just being fed a bunch of BS so I’m not sure why the request for my feedback since my first time new car buying experience was ruined and there wasn’t any great customer service. I think a little training, he would be a great Salesman. My experience was not great outside of him contacting me to order the X4. More

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I had a great experience buying a car here. Kevin is very professional and super friendly in addressing any issues I have. They offer a fair price and honest buying process. The service is so nice that the m professional and super friendly in addressing any issues I have. They offer a fair price and honest buying process. The service is so nice that the moment I walked in I’m already willing to make a purchase from them! More

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We had a great experience at this place with Kevin and everyone else. They are very professional, offering you a fairly honest deal from the beginning ( in my opinion lol ). The moment I walked in and bee everyone else. They are very professional, offering you a fairly honest deal from the beginning ( in my opinion lol ). The moment I walked in and been treated so nicely just made me so much willingly to buy a car from them. More

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Great customer service and selection of premium vehicles! Knowledgeable staff assisted in the purchase of vehicle! Knowledgeable staff assisted in the purchase of vehicle! More

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We searched multiple dealerships and vehicles from the surrounding area. Mike Tizzani is one of the reasons that we chose a BMW and this dealership. He made the entire process as easy as possible. The tea surrounding area. Mike Tizzani is one of the reasons that we chose a BMW and this dealership. He made the entire process as easy as possible. The team as a whole made the painful process of purchasing a vehicle as smooth as possible and pleasant. Mike was extremely courteous and attentive. He even took the extra step to follow up after our purchase with any questions we had. I wish all car buying experiences were this pleasant. More

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Claude Rabbath was such a pleasure to work with. Absolutely the most painless car buying experience! He could not have been more knowledgeable and accommodating. I’m looking forward to fun driving Absolutely the most painless car buying experience! He could not have been more knowledgeable and accommodating. I’m looking forward to fun driving experiences! More

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Kevin was a pleasure to work with. Easy transaction! I Love my new BMW X3! Sporty and stylish! Love my new BMW X3! Sporty and stylish! More

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Kevin Commissiong was great! Very knowledgeable, very easy to work with and very focused on making sure my experience was great and I got the car that best suited to my needs. Was super responsive to an easy to work with and very focused on making sure my experience was great and I got the car that best suited to my needs. Was super responsive to anything I needed and answering my questions. Would highly recommend him to anyone. More

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AMAZING SERVICE! Super friendly team! Jessica freaking ROCKS! If you need an advisor who really going to go hard for you ..SHE IS IT! I love Jessica! And Kevin was awesome too! Excellent service from Kevi ROCKS! If you need an advisor who really going to go hard for you ..SHE IS IT! I love Jessica! And Kevin was awesome too! Excellent service from Kevin! He even put my diamond license plate cover on for me, they stayed open late ..I mean overall it was really a wonderful experience!!!! Y’all are my BOO’S 4EVA! More

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Kevin was great. He worked with me and explained all the in and outs of the BMW that I purchased. in and outs of the BMW that I purchased. More

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