Kevin Czyzewski | Page 6

good service for recall item adn did not try to upsell maintenance items needed for my car. maintenance items needed for my car. More

by PSQUARED4575 Verified Customer Verified Customer

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My car was taken for the appointment as promised I was told it would take an hour and a half it actually was shorter than that which I appreciated told it would take an hour and a half it actually was shorter than that which I appreciated More

by knewsh Verified Customer Verified Customer

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Kevin was very professional it was qood and quick service . I recommend this dealer. Nice people working there . I recommend this dealer. Nice people working there More

by APIATEK74 Verified Customer Verified Customer

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No one wants to unexpectedly need 4 new tires, brakes etc. (especially so close to Christmas). Kevin and the entire staff made the ordeal so much less painful by offering the benefit of their expert kno etc. (especially so close to Christmas). Kevin and the entire staff made the ordeal so much less painful by offering the benefit of their expert knowledge and experience. The options and their recommendations they presented were perfect and they never once “ fast talked” Or spoke over my head. Kevin was honest, professional and even empathetic! Sincerely, Carla Holmes PS:The good coffee in the waiting lobby was a nice touch (smile) More

by CTAVARES100 Verified Customer Verified Customer

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I came in for the first time for a B1 service. About an hour after they took my car, I got a text telling me that I need $2,000 worth of work. I declined the recommendation. I also asked the rep About an hour after they took my car, I got a text telling me that I need $2,000 worth of work. I declined the recommendation. I also asked the rep to apply the coupon and that did not happen. When I picked up my car, he was gone for the day. I checked with another Honda dealer and they told me that I didn't need the work that was recommended. More

by jtsmh Verified Customer Verified Customer

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Kevin did an excellent job helping us diagnose the problem where we smelt gasoline while driving. We were out of town and were worrying if we could drive home safely. We drove-in to Honda on Grand and problem where we smelt gasoline while driving. We were out of town and were worrying if we could drive home safely. We drove-in to Honda on Grand and Kevn graciously took us in without an appointment. It turned out that there's no safety concerns. That gave us a huge sense of relief! Going above and beyond, Kevin also offered to install a recall part that is still not available in our hometown! We are so glad that we chose to go to Honda on Grand for an intended emergency fix and ended up with getting the parts that we have been waiting for months! This is, by far, the best experience we have with a Honda dealership service department! Thank You! More

by ENTSHO Verified Customer Verified Customer

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good service at an expected price i am glad i brought my car to Honda on Grand car to Honda on Grand More

by afpk Verified Customer Verified Customer

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Came in for a recall and it was done in a timely manner. Dave also mentioned to me about the service that needed to be done, which I appreciate. Dave also mentioned to me about the service that needed to be done, which I appreciate. More

by LMENCINI Verified Customer Verified Customer

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Chris was very professional & well informed, and kept me informed about the length of time required to work on my 2023 Accord. He gave me very good customer service! 5 stars! informed about the length of time required to work on my 2023 Accord. He gave me very good customer service! 5 stars! More

by carolharman13 Verified Customer Verified Customer

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I am a senior citizen and I was charged $131 for an oil change. After service, my low tire pressure light was on which was not on before service. I was told the light would turn off after driving for a bit change. After service, my low tire pressure light was on which was not on before service. I was told the light would turn off after driving for a bit, which it did not. The light is still on today. More

by PLO Verified Customer Verified Customer

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