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Kevin Dittler
Kevin Dittler at Audi Gilbert

Kevin Dittler | Page 10

Service Advisor

Audi Gilbert

3235 S. Gilbert Road
Gilbert, AZ 85297

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4.8
94 Reviews
4.8

94 Reviews

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94 Reviews of Kevin Dittler

February 21, 2026

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Employee Rating

It’s very clean, the showroom Is spacious and treats and drinks are available. The bathrooms are also clean, and it’s cool to drive into the service bay and get greeted promptly. More

by ZFIGUEROA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 28, 2026

Audi Gilbert responded

Thank you for your thoughtful review! We’re glad you enjoyed our clean, spacious showroom and prompt service experience. Your kind words about our amenities and service team mean a lot. We appreciate your feedback and look forward to making your next visit even better!

February 21, 2026

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Employee Rating

Scott’s always amazing. The speed, attention to detail and communication were all on point during my recent visit. Thanks for always making it a pleasant experience. More

by sunitavijayan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Pfannenstiel, Chad Ludwig

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Feb 28, 2026

Audi Gilbert responded

Thank you for sharing your experience! We’re so glad to hear that Scott continues to provide speedy, attentive, and clear service. Your kind words mean a lot, and we’re thrilled to know your visits are always pleasant. We’ll be sure to pass along your thanks to Scott!

February 17, 2026

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Employee Rating

I picked up my vehicle in the afternoon on 2/14. My vehicle has the same issue it had when it was dropped off three weeks prior. The vehicle experienced the same problem on 2/16... More

by gwdias59
Recommend Dealer
No

Other Employees Tagged: Kevin Dittler

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Feb 28, 2026

Audi Gilbert responded

Thank you for bringing this to our attention. We sincerely apologize that your vehicle’s issue was not resolved during your recent service visit. We understand how frustrating this must be, especially after waiting for a few weeks. We want to make this right and ensure your vehicle is properly repaired. Please contact our General Manager, Mark Perry, at your earliest convenience so we can address the problem promptly.

Mar 01, 2026

gwdias59 responded

This vehicle was brought back to Gilbert Audi for the same issue. After almost two weeks you are now telling me that another problem has come up and I am now being charged another $900 after driving my car for 1 day! This is on top of $5000. This just doesn’t feel right at all.,.

February 15, 2026

Dealership Rating
Employee Rating

Very clean and friendly waiting room with coffee, snacks and beverages available to their clientele More

by DAVLIS60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Pfannenstiel

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Feb 28, 2026

Audi Gilbert responded

Thank you for your kind words! We’re glad you enjoyed our clean and welcoming waiting area, as well as the coffee, snacks, and beverages we provide. We appreciate your feedback and look forward to your next visit!

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