Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Flow Lexus of Winston-Salem
Winston-Salem, NC
430 Reviews
Filter Reviews by Keyword
By Type
430 Reviews of Flow Lexus of Winston-Salem
December 09, 2022
Without a doubt the pass 2 yrs have been trying for all of us. Anytime I enter the Service Department with a concern Russ has always been attentive and have a listening ear. It has been a pleasure for over of us. Anytime I enter the Service Department with a concern Russ has always been attentive and have a listening ear. It has been a pleasure for over 8 years to know how well Russ will take care of my vehicle. Flow Lexus reflects teamwork and we the customers reap the reward. More
by Cheryl
Employees Worked With
Chet Dixon, Russ Miller, Ian Clark
Helpful September 03, 2020
I purchased a certified pre owned 350ES. Intially, I worked with Corrina. Corrina help me find what I was looking for. I came from Henderson, Nc to get my car. I arrived a few minutes after closing. Pau worked with Corrina. Corrina help me find what I was looking for. I came from Henderson, Nc to get my car. I arrived a few minutes after closing. Paul, Keith and Jennifer greeted me with a smile. While Paul rode with me on a test drive, Keith and Jennifer prepared my paperwork. I received service, as if the dealership was opened. Great customer service! More
by Leon B.
Employees Worked With
Jennifer, Corinna Conaway, Paul Richardson, Keith Hurst
May 09, 2020
Oil change Susi was awesome, first time at Flow Lexus, Susi took time to explain the questions I had concerning how the equipment on the Lexus 300h worked and wh Susi was awesome, first time at Flow Lexus, Susi took time to explain the questions I had concerning how the equipment on the Lexus 300h worked and where some of the equipment was located. This was the first Lexus I 've owned and I appreciate that she took the time to teach me more about the operation of the Lexus 300h Larry Combs More
by goljcombs
Employees Worked With
Susi Todd
May 09, 2020
Your customer service is exceptional. My beautiful Red Lexus stays in Tip Top shape. Susi gives such kind and personal attention to the service needed on my car and to me personally. She is a Jewel! Lexus stays in Tip Top shape. Susi gives such kind and personal attention to the service needed on my car and to me personally. She is a Jewel! More
by tjswain
Employees Worked With
Susi Todd
May 08, 2020
Great Service Always great customer care, service, and personal care with a smile! It's always a pleasure coming to each visit. Flow Lexus on Jonestown, rocks! Always great customer care, service, and personal care with a smile! It's always a pleasure coming to each visit. Flow Lexus on Jonestown, rocks! More
by cmfutrell
Employees Worked With
Susi Todd, Russ Miller
May 06, 2020
Always Taken Care of by Susi It is always a pleasure, not a chore, to bring my car in for a service. Susi takes care of everything, is always thorough, and seems to genuinely car It is always a pleasure, not a chore, to bring my car in for a service. Susi takes care of everything, is always thorough, and seems to genuinely care. She is always a bright spot in my busy work day! She deserves a gold star !! or 5 gold stars!! More
by klambe
Employees Worked With
Susi Todd
May 06, 2020
Top Rate Service I've always been pleased with the level of personal care at Flow Lexus. Susie has always been helpful and I trust completely what she recommends. I've always been pleased with the level of personal care at Flow Lexus. Susie has always been helpful and I trust completely what she recommends. More
by MARAJOY
Employees Worked With
Susi Todd
May 06, 2020
Fast, safe and courteous We never have an issue and enjoy the quality of service. Looking forward to the 2021 GX's as we may upgrade to a new vehicle. We never have an issue and enjoy the quality of service. Looking forward to the 2021 GX's as we may upgrade to a new vehicle. More
by lesjeanchandler
Employees Worked With
Paul Richardson, Russ Miller
May 05, 2020
it was awesome second car i have bought from Paul, i will buy another one. I love Flow Lexus. They're professional and accommodating. i did not spend all day the second car i have bought from Paul, i will buy another one. I love Flow Lexus. They're professional and accommodating. i did not spend all day there, i came in there and was done in there in record time. More
by crystal.mendenhall
Employees Worked With
Paul Richardson
April 29, 2020
Russ didn’t rec my first msg, minor issue. just called back a few days later. I am extremely pleased with his service. normally I drive over, walk home, then back to get car. this time had them pick up sn back a few days later. I am extremely pleased with his service. normally I drive over, walk home, then back to get car. this time had them pick up snd return. great service More
by carolynnolan
Employees Worked With
Russ Miller
