Kevin is an excellent service representative:
communicative, knowledgeable, and upfront. He is a valuable employee
communicative, knowledgeable, and upfront. He is a valuable employee
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by JEFF.GOWLAND
Verified Customer
Verified Customer
Service Price Transparency
Oct 14, 2026 -
Sierra Honda responded
Jeff,
We're happy to hear that Kevin provided excellent service and demonstrated clear communication, knowledge, and transparency throughout your experience. We truly value having team members like Kevin who are committed to taking great care of our customers. We'll be sure to share your feedback with him. Thank you for choosing us, and we look forward to assisting you again!
I had a great experience at Sierra Honda working with
Kevin Eng. He provided excellent service throughout my visit, answering all my questions promptly and honestly. When I requested a complimentary car
Kevin Eng. He provided excellent service throughout my visit, answering all my questions promptly and honestly. When I requested a complimentary car wash, he made sure it was taken care of right away. While waiting, I asked about my vehicle's trade-in value, and Kevin connected me with Ethan in used car sales, who provided a straightforward and fair quote. Overall, it was a smooth, honest, and positive experience at the dealership!
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by CECILIA.Y.HSU
Verified Customer
Verified Customer
Other Employees Tagged:
Ethan - used car dept.
Oct 12, 2026 -
Sierra Honda responded
Feedback like this truly brightens our day! Kevin answering your questions promptly and honestly, taking care of your complimentary car wash right away, and connecting you with Ethan for a straightforward, fair trade-in quote made for exactly the smooth, honest visit we hope for. We’re always here when you need us.
They were courteous nice and explain to me in detail what
needed to be done today and in the future to Keep my vehicle running smoothie.
needed to be done today and in the future to Keep my vehicle running smoothie.
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by MUNOZMH
Verified Customer
Verified Customer
Service Price Transparency
Oct 12, 2026 -
Sierra Honda responded
Your kind words mean so much to our team! Courtesy and patience in explaining what your vehicle needs today and down the road is exactly how we want every customer to feel taken care of. We hope your next visit is just as great.
As always, Kevin provides one of the best customer
service. I won't go to anyone else. It's always scary to bring your car in for service but Kevin is very good at explaining what your needs are and w
service. I won't go to anyone else. It's always scary to bring your car in for service but Kevin is very good at explaining what your needs are and what can wait, etc. I always leave happy, even if I paid more than expected. It's worth the peace of mind.
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by DOLLYLEIDEL
Service Price Transparency
Oct 09, 2026 -
Sierra Honda responded
Reading your review truly made our day! We’re so glad Kevin consistently takes the time to explain what your car needs now and what can wait, so you leave with peace of mind. We’ll be sure to share your kind words with him, and we’re honored to have your trust. Thanks again, and take care on the road.
Friendly and clear in explaining service order!
Kevin Eng, is very pleasant and has always provided great customer service.
Kevin Eng, is very pleasant and has always provided great customer service.
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by p.andrade4
Verified Customer
Verified Customer
Service Price Transparency
Oct 06, 2026 -
Sierra Honda responded
We are delighted to receive your review, and we're happy to hear Kevin continues to provide such pleasant, clear service every time. Our team is glad to have looked after you, and we wish you safe travels!
Oct 06, 2026 -
Sierra Honda responded
Agradecemos que se haya tomado el tiempo de escribirnos. Entendemos la frustración, y nos gustaría conocer más detalles sobre su visita para ver cómo podemos ayudarle. Le pedimos por favor que se comunique directamente con nosotros.
Kevin Eng was truly amazing, helpful, and took care of
all my needs quickly! Very happy and will definitely recommend him to everyone I know
all my needs quickly! Very happy and will definitely recommend him to everyone I know
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by KATHY.MARTINEZ100
Verified Customer
Verified Customer
Service Price Transparency
Oct 05, 2026 -
Sierra Honda responded
Thank you, Kathy! We’re thrilled to hear Kevin took such great care of you and made sure all your needs were handled quickly. Your recommendation means a lot, and we’ll be sure Kevin knows how much you appreciated his help!
Friendly and clear in explaining the service order.
Time and cost estimates were clear and met.
Time and cost estimates were clear and met.
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by MPHCALIF
Verified Customer
Verified Customer
Service Price Transparency
Oct 05, 2026 -
Sierra Honda responded
Thank you for the great feedback! We’re glad our team provided friendly service, clear communication, and accurate time and cost estimates. It was our pleasure to make your service experience smooth and straightforward!
Very nice and friendly.
Good job on the car
Van. The coffee is very good
Good job on the car
Van. The coffee is very good
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by TLC731
Verified Customer
Verified Customer
Service Price Transparency
Oct 05, 2026 -
Sierra Honda responded
Thank you for the great review! We’re happy to hear you had a friendly and enjoyable experience and that Van took great care of your car. We’re also glad you enjoyed the coffee! We look forward to serving your future automotive needs.
It’s always easy when I go to Sierra Honda.
I have complete confidence in Kevin Eng . I know my vehicle will come out better than before.
I have complete confidence in Kevin Eng . I know my vehicle will come out better than before.
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by 6RAGENMILLERS
Verified Customer
Verified Customer
Service Price Transparency
Oct 05, 2026 -
Sierra Honda responded
Thank you for your continued trust in Sierra Honda! We’re so glad Kevin consistently provides you with dependable service and makes every visit easy. We truly appreciate your confidence in our team and look forward to seeing you again!
always easy to make an appointment staff very
pleasant and knowledgeable Kevin Eng is very polite and patient
pleasant and knowledgeable Kevin Eng is very polite and patient
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by SHELLYRAE6
Verified Customer
Verified Customer
Oct 05, 2026 -
Sierra Honda responded
Thank you for the kind review! We’re happy to hear scheduling is always easy and our team provides pleasant and knowledgeable service. We especially appreciate your kind words about Kevin and his polite, patient care. We look forward to seeing you again!
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