Kevin Eng
Kevin Eng at Sierra Honda

Kevin Eng | Page 24

Service Advisor

Sierra Honda

821 E Central Ave
Monrovia, CA 91016

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4.9
670 Reviews
4.9

670 Reviews

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670 Reviews of Kevin Eng

May 23, 2025

Dealership Rating
Employee Rating

Kevin was very friendly, helpful, and patient when I needed to pick between a lot of services. More

by SHARONSTRICKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 23, 2025

Sierra Honda responded

Sharon, thank you for letting us know how pleased you were with Kevin's expertise and patience. It is our pleasure to make your service visits valuable and convenient. We wish you the safest of travels until we may assist you again.

May 23, 2025

Dealership Rating
Employee Rating

Kevin always treats me like I was a part of his personal family, all while being totally professional. I love Sierra Honda because I love Kevin and Brandon. They make doing business with Honda easy and fu More

by KIMA7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon C from Sales

May 23, 2025

Sierra Honda responded

Thank you for your very encouraging words about our awesome team. Kevin and Brandon are both great people to work with, and we appreciate your recognition of their excellence. We appreciate your continued business!

May 23, 2025

Dealership Rating
Employee Rating

It was a very nice comfortable experience with the new dealership location. It was long overdue. More

by charles.montoya
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
May 23, 2025

Sierra Honda responded

Hi, Charles! Thank you for your comments on our brand new facility. We're pleased your visit was comfortable and pleasant. We wish you safe summer travels until we may assist you again.

May 20, 2025

Dealership Rating
Employee Rating

Over the 17 years, I have brought my 4 Honda vehicles to Kevin Eng. He has been the person I have contacted every time I have one of my Honda’s service light comes on. He has been a very friendly and helpfu More

by SOYOUJP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 22, 2025

Sierra Honda responded

We're delighted Kevin has proven to be your vehicle's ultimate service advisor and advocate over the years. Thank you for taking time out of your day to recommend his assistance. Safe travels until we see you again!

May 20, 2025

Dealership Rating
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Service was done sooner than expected, despite the large number of cars needing to be serviced that Saturday. More

by caroline.han
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 20, 2025

Sierra Honda responded

Caroline, we're glad our service team made your day a little easier by being efficient. Thanks so much for your positive feedback on this experience. We look forward to your next visit with us!

May 15, 2025

Dealership Rating
Employee Rating

Kevin is really good. I can always rest easy knowing he does his best when fixing my car. More

by caroline.han
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 15, 2025

Sierra Honda responded

Caroline, thank you for telling us the highlights of your service visit with Kevin! It is always our pleasure to ensure convenience and value when you place your trust in our team. We look forward to serving you again!

May 15, 2025

Dealership Rating
Employee Rating

First time here and Kevin Eng made the best impression. You can immediately sense his thoughtfulness to your questions. I spoke to multiple dealerships over the phone to get my vehicle serviced, but decide More

by JSEBMAICO
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
May 15, 2025

Sierra Honda responded

Thank you for reporting on the exceptional work Kevin did for you! It is always our pleasure to help you keep your vehicle in shape. Thanks for choosing Sierra Honda for the highest quality service.

May 11, 2025

Dealership Rating
Employee Rating

My experience with the service department is good. Kevin is thorough and clear, excellent service. More

by WWJONG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 13, 2025

Sierra Honda responded

Thanks for taking a moment to let us know how helpful you found this visit! We're delighted Kevin provided you with all the answers you needed to make this a positive experience. We're happy to be of service!

May 10, 2025

Dealership Rating
Employee Rating

We wont come back here for service. High pressure sales. Horribly long time for service. More

by SHERRYHODGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 12, 2025

Sierra Honda responded

Sherry, thank you for bringing this to our attention. We regret that you felt any pressure from our team, and that some circumstance caused any delays during your visit. This is not the typical experience for our service customers, and we'd appreciate the chance to make it right. Please get in touch with me, and I'd be more than happy to assist you. John H. Howard III 626.879.2935 ext 7084 jhoward@sierracars.com Service Manager, Sierra Honda Of Monrovia

May 10, 2025

Dealership Rating
Employee Rating

I like the new location better (more spacious). Kevin was great, always looking to maintain my vehicle with emphasis on cost effective preventative care options. More

by CLYDE_OKUDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 13, 2025

Sierra Honda responded

Clyde, thank you for always trusting Kevin and the Sierra Honda team to get the job done right. We really appreciate your continued business and hope to make your next appointment just as exceptional.

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