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Kevin Eng
Kevin Eng at Sierra Honda

Kevin Eng | Page 28

Service Advisor

Sierra Honda

821 E Central Ave
Monrovia, CA 91016

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4.9
670 Reviews
4.9

670 Reviews

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670 Reviews of Kevin Eng

March 15, 2025

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Employee Rating

Kevin is main reason I keep returning to Sierra Honda for service. He is always courteous and professional and truly listens to your concerns. More

by rosannamoreland
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 18, 2025

Sierra Honda responded

Rosanna, that's awesome! Thank you for always trusting Kevin and the Sierra Honda team to get the job done right. We really appreciate your continued business and hope to make your next appointment just as exceptional.

March 14, 2025

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Sierra Honda is a great dealership. First it’s close to my house and very reliable. Most of all great Customer Service More

by AMAZENGRACE
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 14, 2025

Sierra Honda responded

We sincerely appreciate your thoughtful assessment of our dealership, and we hope you'll think of us the next time you have any automotive or Honda needs. Safe travels until we meet again!

March 13, 2025

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Excellent services provided. Very knowledgeable in giving advice to customer regarding his needs. Very friendly More

by jackling
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Recommend Dealer
Yes
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Mar 13, 2025

Sierra Honda responded

We're glad our service team made your day a little easier by being efficient and informative. Thanks so much for your positive feedback on this experience. We look forward to your next visit with us!

March 12, 2025

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Appreciate the safety and trust have in vehicle being serviced. Travel farther to stay with Kevin Eng. Thank you for keeping my family safe. More

by GRAINGER5M
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Service Communication
Recommend Dealer
Yes
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Mar 13, 2025

Sierra Honda responded

Thanks for letting us know how satisfied you were with Kevin's assistance! We're glad he provided you with his utmost support and insight at this visit. We look forward to making your next appointment just as superb.

March 11, 2025

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Efficiency of all work completed. I appreciate you looking into recalls and getting those completed. The communication with me was excellent More

by LETISWORLD123
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Workmanship
Service Time
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Recommend Dealer
Yes
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Mar 13, 2025

Sierra Honda responded

Thank you for sharing what made this a great service visit, Leti! It is always our pleasure to ensure convenience and value when you place your trust in our team. We wish you the safest of travels until we see you next time.

March 10, 2025

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The service I always receive is prompt, friendly and professional. The time needed to work on my car is always correctly estimated, and I appreciate the Uber ride home. More

by LANTANADEX2
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 11, 2025

Sierra Honda responded

We're delighted to hear that, Lantana! Thank you for letting us know how pleased you've been with our efficient and attentive service team. We wish you pleasant travels until we may be of service to you again.

March 08, 2025

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Kevin Eng always goes above and beyond to help me. That’s why I always go to Sierra Honda in Monrovia. A++++++++ More

by paultapio
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Service Communication
Recommend Dealer
Yes
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Mar 10, 2025

Sierra Honda responded

Thank you, Paul! We're pleased you had another great service experience with us, and that Kevin made sure your vehicle was well taken care of. We appreciate your kind words and look forward to seeing you at your next visit!

March 08, 2025

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Customer focused, clean new dealership. Kevin is knowledgeable and friendly. Reminded me of discount availble. More

by JBLACKMAR
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 10, 2025

Sierra Honda responded

Thanks for letting us know how satisfied you were with Kevin's assistance! We're glad he provided you with his utmost support and insight at this visit. We look forward to making your next appointment just as superb.

March 08, 2025

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The service representative is Friendly,motivation,efficiency and accurate on estimated time. Also there has very tasty coffee. More

by TOMHSU16
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sally Estrada, Adam Lopez, Stephanie Sanchez

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Mar 10, 2025

Sierra Honda responded

Tom, we're glad you enjoyed some excellent service as well as our good coffee during your visit! It is our priority to ensure accuracy, convenience, and comfort when you place your trust in our team. Safe travels until we see you again!

March 07, 2025

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Employee Rating

Kevin is always great. He is knowledgeable and has great customer service skills. it would be nice to have more power outlets in the waiting room. I only saw one in the More

by fsablan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 10, 2025

Sierra Honda responded

Thanks so much for your positive review of Kevin and the Sierra Honda team! We are always looking for ways to make your visits smooth and convenient. We truly appreciate your feedback on how to improve the customer lounge, and look forward to your next visit!

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