Kevin Eng
Kevin Eng at Sierra Honda

Kevin Eng

Service Advisor

Sierra Honda

821 E Central Ave
Monrovia, CA 91016

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5.0
547 Reviews
5.0

547 Reviews

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547 Reviews of Kevin Eng

October 24, 2025

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Employee Rating

Thank you Kevin Eng for your excellent customer service. You were friendly, professional and helpful. I'm grateful to have a reliable dealership. More

by athewayhome
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Oct 24, 2025

Sierra Honda responded

We're delighted that Kevin Eng provided the excellent customer service with his friendly, professional, and helpful approach. Being seen as your reliable dealership is the highest compliment we could receive. Thank you for your trust and your business, and we look forward to continuing to serve you!

October 24, 2025

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Kevin Eng is the best service provider T Sierra Honda Monrovia. I always trust him with my vehicle. More

by mexfrex
Service Price Transparency
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Recommend Dealer
Yes
Oct 24, 2025

Sierra Honda responded

Kevin is outstanding at what he does, and it’s wonderful to know you always feel confident with him handling your service. We appreciate your trust and look forward to seeing you again soon at Sierra Honda Monrovia!

October 23, 2025

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Everything was great , kevin gave great customer service, very friendly. The service dint take as long as I thought which was good . More

by ALVAREZALICE08
Service Price Transparency
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Recommend Dealer
Yes
Oct 24, 2025

Sierra Honda responded

Alice, We're proud that Kevin provided the excellent, friendly customer service you experienced and that your service was completed faster than expected. His dedication to efficiency and customer satisfaction is what makes him such a valued team member. We appreciate your business and look forward to your next visit!

October 22, 2025

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Mr. K.Eng_Sierra Honda_is a very kind person with excellent service, as always. Highly recommended to others. More

by cofelixco
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Recommend Dealer
Yes
Oct 23, 2025

Sierra Honda responded

Thank you for sharing your experience! We're delighted K. Eng provides excellent, kind service every time at Sierra Honda. His consistency is what we strive for. We appreciate your recommendation!

October 19, 2025

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Despite being short-staffed, the team stayed efficient, friendly, and made sure everyone felt acknowledged. More

by MARVINGLOVER
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Recommend Dealer
Yes
Oct 19, 2025

Sierra Honda responded

Thank you for recognizing our team’s hard work and dedication. Even when short-staffed, our goal is always to maintain efficiency and ensure every guest feels valued and acknowledged. We appreciate your understanding!

October 19, 2025

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I had a great experience with Kevin! He heard exactly what I needed and provided the exact service I requested. He did not try and upsell me. More

by ashleyvmercado
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Recommend Dealer
Yes
Oct 19, 2025

Sierra Honda responded

Ashley, Thank you for recognizing Kevin! We’re thrilled he provided the service you needed with honesty and care, no pressure, just great service.

October 19, 2025

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Great service and the agent was very helpful and able to fine in on short notice. More

by Scott
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Recommend Dealer
Yes
Oct 19, 2025

Sierra Honda responded

Scott, We’re so glad we could get you in on short notice and provide the helpful service you needed! Thanks for sharing your experience and the 5 star review!

October 19, 2025

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I appreciate the service department and my advisor Kevin. I keep track of what is needed on our cars and I am never asked to perform any unnecessary services. If there is something that I didn’t expect, ther More

by MUSICMAN.STINGRAY
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Oct 19, 2025

Sierra Honda responded

We’re so pleased to hear that Kevin consistently provides honest recommendations, clear explanations, and top-quality service. His commitment to long-term customer care and integrity truly reflects the values we strive to uphold in our service department. We appreciate your trust and continued confidence in our team.

October 18, 2025

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Very effective and transparent processing. I can timely receive messages about the update and the advisor is very nice and professional. More

by CEASOR123
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Recommend Dealer
Yes
Oct 19, 2025

Sierra Honda responded

Ceasor, We’re so happy to know your experience was smooth and transparent! It’s great to hear you received timely updates and that your advisor took such good care of you. Thanks for sharing and your 5 star review!

October 18, 2025

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Employee Rating

No Credit card fees would be preferred. Otherwise this was a good visit and hope to come back when needed. More

by I_DERECHO
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Oct 19, 2025

Sierra Honda responded

It’s great to hear that your visit went smoothly and that you had a positive experience overall. Thank you for your honest feedback about credit card fees, we truly value your input and will share it with our management team. We appreciate your trust and look forward to helping you again in the future!

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