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Kevin Eng
Kevin Eng at Sierra Honda

Kevin Eng | Page 5

Service Advisor

Sierra Honda

821 E Central Ave
Monrovia, CA 91016

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4.9
661 Reviews
4.9

661 Reviews

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661 Reviews of Kevin Eng

February 23, 2026

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Kevin is great! He kept me in good communication throughout the process and even showed me how the actual cost was much lower. Wonderful. More

by HillView
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Recommend Dealer
Yes
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Feb 24, 2026

Sierra Honda responded

Great communication and a lower-than-expected cost, what a win! Kevin sounds like he nailed it. Thanks so much for the fantastic feedback!

February 22, 2026

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Kevin Eng was very nice and fully explained what the work was going to be done. He presented a visual that really helped. More

by catklas01
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Adam Lopez

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Feb 24, 2026

Sierra Honda responded

We're so glad Kevin took the time to walk you through everything! Having a visual explanation really makes things easier to understand. Thanks for sharing your experience!

February 21, 2026

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Kevin is wonderful to work with! He goes out of his way to make my service visit worth going to Sierra Honda! I want to work only with him!!! More

by Jean
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Yes
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Feb 24, 2026

Sierra Honda responded

Jean, We sincerely appreciate your kind words about Kevin. It means so much to know he makes your service visits exceptional and that you trust him with your vehicle. Thank you for choosing Sierra Honda!

February 20, 2026

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Always a pleasure to work with Kevin. His approach is filled with honesty and kindness. He resonates the quality necessary in a great employee. More

by DRAKEMOR71
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Yes
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Feb 24, 2026

Sierra Honda responded

Drake, We love hearing this! 😊 Kevin will be so happy to know his honesty and kindness stand out to you. Thanks for sharing such kind words!

February 19, 2026

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In general everything was good. Waited longer than expected. It was 2hr wait for an oil change More

by fflvr
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Yes
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Feb 24, 2026

Sierra Honda responded

We’re glad to hear your overall experience was positive, but we do apologize for the longer-than-expected wait time. A two-hour visit for an oil change is certainly longer than we aim for, and we understand how valuable your time is. We appreciate your patience and will continue working to improve efficiency during busy periods.

February 19, 2026

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Made purchasing a car a calm and beautiful experience, very kind and helpful staff all around. Not high pressure, just very informative and made the us feel like they truly had our best interests at heart More

by lisaamador
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Recommend Dealer
Yes

Other Employees Tagged: Mike Lott , Jose on sales floor, Yiwen in finance

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Feb 24, 2026

Sierra Honda responded

Lisa, Thank you for sharing such a wonderful review of your purchase experience. We are delighted to hear that our team's informative and pressure-free approach made the process such a calm and positive one. Ensuring that every customer feels genuinely cared for and confident in their purchase, both at the time of sale and in the years to come, is something we are deeply committed to. We will be sure to share your kind words with the entire team and we look forward to serving you for many years to come.

February 19, 2026

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Kevin did a great job keeping me up to date on the progress of my tire replacement. More

by JuliusJM
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Yes
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Feb 24, 2026

Sierra Honda responded

Julius, We’re so pleased to hear Kevin kept you well informed throughout your tire replacement. Clear and consistent communication is always a priority for our team. We truly appreciate your support.

February 16, 2026

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Kevin at Honda Monrovia Dealer delivers outstanding service, professionalism, and exceptional customer care consistently and efficiently. One of the best service adviser experience from Honda dealers. More

by H.AAUTOSERVICE22
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Recommend Dealer
Yes
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Feb 17, 2026

Sierra Honda responded

What an honor for us to receive our review letting us know we provided one of the best service experiences you've had with Honda. We hope this positive experience encourages you to come back because we will gladly assist you anytime you need the best service possible!

February 14, 2026

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Everything was done fast and efficient. Everyone was nice and Kevin got things quickly done. More

by yoshinogo
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Yes
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Feb 17, 2026

Sierra Honda responded

We are thankful you wrote this review to let us know Kevin was a quick help. You are invited to visit us anytime you need reliable and friendly service!

February 13, 2026

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Kevin Eng consistently provides excellent professional, courteous and friendly service. I trust his advice completely. More

by bonnie.r.packard01
Recommend Dealer
Yes
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Feb 17, 2026

Sierra Honda responded

It is an honor to have your trust and loyalty to Kevin’s services. We thank you for your continued support and hope to be of service to you for more time to come!

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