Kevin has always been great to deal with.
He’s very helpful and knowledgeable and explains things thoroughly so it’s easy to understand the problems with our cars.
He’s very helpful and knowledgeable and explains things thoroughly so it’s easy to understand the problems with our cars.
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by JL.LOERA.LOERA
Verified Customer
Verified Customer
Service Price Transparency
Mar 09, 2026 -
Sierra Honda responded
Thank you for your feedback. We’re so glad Kevin consistently provides helpful and knowledgeable service, making it easy to understand any issues with your vehicles.
Great service!
Did not have an appointment, Kevin was able to get me in, and out faster than I expected. The team also found a nail in my tire they patched up and K
Did not have an appointment, Kevin was able to get me in, and out faster than I expected. The team also found a nail in my tire they patched up and Kevin got me a solid deal which I appreciate.
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by Ron
Verified Customer
Verified Customer
Service Price Transparency
Mar 04, 2026 -
Sierra Honda responded
Ron,
This is fantastic to hear! 🎉 Kevin and the team will be thrilled to know they got you taken care of quickly, patched your tire, and made the experience positive. Thanks for sharing your great feedback!
This dealership was very quick, efficient and helpful!
Mike was very friendly, knowledgeable and helpful!
Mike was very friendly, knowledgeable and helpful!
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by austindavis2000
Verified Customer
Verified Customer
Service Price Transparency
Mar 04, 2026 -
Sierra Honda responded
Austin,
That’s fantastic to hear! Mike will be thrilled to know he made your visit fast, friendly, and helpful!
I have been a customer of Sierra Honda for decades.
I have always been cared for by Kevin Eng who surpasses all customer service I've ever received. He is excellent. Fast, thorough, polite, resourceful
I have always been cared for by Kevin Eng who surpasses all customer service I've ever received. He is excellent. Fast, thorough, polite, resourceful, always on the look out for any issues to cover. I am sure he may be the only to have noticed I had a leaky valve cover. He immediatley ordered it, I was notified, and came in for the repair. Kevin was accurate about the wait time, I remained in the waiting area at a small table and got a lot of work done. I was mindful to make any cell calls outside to not disturb anyone. My Honda was done in excellent time. I often state that if Kevin wasn't here, I would think twice about driving all the way in from Pomona just to have him oversee my car. Thank you very much. Ada Gates
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by ADAGATES1
Verified Customer
Verified Customer
Service Price Transparency
Mar 04, 2026 -
Sierra Honda responded
Ada,
Thank you for your decades of loyalty to Sierra Honda of Monrovia. We’re truly honored by your continued trust and especially grateful for your recognition of Kevin Eng. His thoroughness, accuracy, and proactive attention to detail reflect the level of service we strive to provide every day. It means a great deal to know he makes your drive from Pomona worthwhile. We sincerely appreciate your support.
This dealership always takes good care of you when it
comes to service. They are always consistent and go the extra mile to provide good customer service.
comes to service. They are always consistent and go the extra mile to provide good customer service.
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by EARREOLA48
Verified Customer
Verified Customer
Service Price Transparency
Mar 02, 2026 -
Sierra Honda responded
Thank you for your feedback. We’re pleased to hear that our team consistently provides excellent service and goes the extra mile to meet your needs. We appreciate your trust and look forward to serving you again.
We love Kevin.
He’s the best advisor. He always takes care of us and has the best customer service.
He’s the best advisor. He always takes care of us and has the best customer service.
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by THECARDOZAS
Verified Customer
Verified Customer
Service Price Transparency
Mar 01, 2026 -
Sierra Honda responded
Kevin's dedication to always taking care of his customers is something we are truly proud of, and knowing you feel that way every visit means the world to us and to him. We'll be sure he receives your wonderful feedback and we look forward to welcoming you back!
As always the service was wonderful and Kevin is the
best. He is so attentive and he makes sure everything is going the best it possible could go.
best. He is so attentive and he makes sure everything is going the best it possible could go.
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by SHAUN MORELAND
Verified Customer
Verified Customer
Service Price Transparency
Feb 27, 2026 -
Sierra Honda responded
Shaun,
That’s wonderful to hear! Kevin will be thrilled to know he continues to make your service experience the best it can be!
The service was professional, efficient and beyond my
expectations. They were able to accommodate my schedule when I had to change things at the last minute.
expectations. They were able to accommodate my schedule when I had to change things at the last minute.
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by busterprola
Verified Customer
Verified Customer
Service Price Transparency
Feb 25, 2026 -
Sierra Honda responded
Professional, efficient, and flexible, that’s the goal every time! We’re thrilled we could work around your schedule. Thanks so much for the awesome feedback!
I love working with KevinEng.
He is so helpful and a wonderful person to work with. Very knowledgeable and explained the service I needed. I will only work with him from now on.
He is so helpful and a wonderful person to work with. Very knowledgeable and explained the service I needed. I will only work with him from now on.
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by Jean
Service Price Transparency
Feb 25, 2026 -
Sierra Honda responded
Jean,
Thank you for sharing such wonderful feedback about your experience with Kevin. We are pleased to hear that his helpfulness and knowledge made such a positive impression and that he took the time to clearly explain the service you needed. Knowing that you will be requesting him going forward is a true testament to the quality of care he provides. We will be sure to pass along your kind words to him and we look forward to welcoming you back on your next visit.
The service was thorough and efficient.
I truly appreciated the care and attention they gave my car. The team was professional and attentive throughout.
I truly appreciated the care and attention they gave my car. The team was professional and attentive throughout.
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by FUKUMORI
Verified Customer
Verified Customer
Service Price Transparency
Feb 24, 2026 -
Sierra Honda responded
We’re pleased to hear the service was thorough and efficient, and that you felt your vehicle received the care and attention it deserves. Providing professional and attentive service is always our priority. We truly appreciate your support.
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