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Kevin Eng
Kevin Eng at Sierra Honda

Kevin Eng | Page 50

Service Advisor

Sierra Honda

821 E Central Ave
Monrovia, CA 91016

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4.9
670 Reviews
4.9

670 Reviews

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670 Reviews of Kevin Eng

July 17, 2024

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Kevin was very quick and thorough when going through my service experience. He gave great service! More

by JPOLIFRONI6
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Recommend Dealer
Yes
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Jul 17, 2024

Sierra Honda responded

Thanks for taking the time to review your service experience! We're happy Kevin handled your visit with great care and got you safely back on the road in a timely manner. We hope you'll continue to choose Sierra Honda for all your automotive needs!

July 17, 2024

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Kevin is amazing, friendly, and knowledgable. Always takes his time to explain work being done More

by MPBANUELOS13
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adam Lopez

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Jul 17, 2024

Sierra Honda responded

Thank you for your kind review! We truly appreciate your continued business, and we're glad Kevin has always taken such great care of you and your vehicle. Thank you for making Sierra Honda your #1 choice for service!

July 16, 2024

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Kevin was very helpful, friendly, and responsive. He looked into my air conditoner issues and reviewed my extended warranty to check on what was covered. More

by Hector
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Yes
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Jul 17, 2024

Sierra Honda responded

Hector, thank you for reporting on the exceptional work Kevin and our service team did for you! It is always our pleasure to help you keep your vehicle in shape. Thanks for choosing Sierra Honda!

July 16, 2024

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I heard one of the employees curse while on the phone while explaining an incident with a customer. More

by catnov08
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Yes
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Jul 17, 2024

Sierra Honda responded

We regret that your experience in our service department was anything but exceptional. If you would like to share additional feedback about your visit, please don't hesitate to reach out at your convenience. I'd be happy to assist you. John H. Howard III Service Manager, Sierra Honda of Monrovia jhoward@sierracars.com

July 16, 2024

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Kevin was extremely helpful and informative in his customer service. I would highly recommend him to my friends and family. More

by ellen
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Yes
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Jul 17, 2024

Sierra Honda responded

Ellen, thank you for your trust in our service team! We're happy Kevin provided you with a thorough and informative visit. Please don't hesitate to give us a call the next time we may assist you. Safe travels until next time!

July 16, 2024

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I’ve never been to the dealer before to get my car serviced it was smooth sailing to say the least. More

by jsurdo37
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sally Estrada, Adam Lopez, Stephanie Sanchez

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Jul 17, 2024

Sierra Honda responded

Thanks so much for your 5-star review! We're delighted the value of our team's support and expertise exceeded your expectations at this visit. We appreciate your business, and look forward to giving you the same high quality experience at your next appointment!

July 11, 2024

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I have been going to Sierra Honda since I bought my car, never been anywhere else, even though I live far I wouldn't take my car anywhere else, Kevin has been amazing ever time I had the chance to work with More

by PWPARRY
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Recommend Dealer
Yes
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Jul 12, 2024

Sierra Honda responded

Thank you for your kind review! We truly appreciate the commute you make to come see us, and we're glad Kevin has always taken such great care of you and your vehicle. Thank you for making Sierra Honda your #1 choice for service!

July 11, 2024

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Wonderful job thank you so much for everything Fast service, honest, and reasonable Thank you Yessie For your hard work More

by autosquarejoey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sally Estrada, Adam Lopez, Stephanie Sanchez

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Jul 12, 2024

Sierra Honda responded

Thanks for letting us know how satisfied you were with Yessi's assistance! We're glad she provided you with her utmost support and insight at this visit. We look forward to making your next appointment just as superb.

July 11, 2024

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Very helpful and friendly, all my queries were cleared. Also, all future cautions were discussed during my visit. More

by RAHAMANHASIBUR4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sally Estrada, Adam Lopez, Stephanie Sanchez

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Jul 12, 2024

Sierra Honda responded

We're pleased you had a great service experience with us, and that every detail was taken care of to your satisfaction. We appreciate your kind words and look forward to seeing you at your next visit!

July 10, 2024

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Addam made me feel welcomed and very comfortable in my visit, perfect service and help More

by LUEVANORAUDEL1
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sally Estrada, Adam Lopez, Stephanie Sanchez , Yessi Perez 10/10, Billy tam 10/10, Robert pastor 10/10

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Jul 10, 2024

Sierra Honda responded

We're delighted the value of Adam's support and expertise exceeded your expectations at this visit. We appreciate your business, and look forward to giving you the same high quality experience at your next appointment!

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