Kevin Eng
Kevin Eng at Sierra Honda

Kevin Eng

Service Advisor

Sierra Honda

821 E Central Ave
Monrovia, CA 91016

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5.0
514 Reviews
5.0

514 Reviews

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514 Reviews of Kevin Eng

September 14, 2025

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Employee Rating

always has great recommendations for next service steps and always greats you with a smile, great customer service. More

by RGNLKR18
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Recommend Dealer
Yes

September 12, 2025

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Service advisor Kevin Eng was thorough in explaining diagnosis of car and the time it would take to fix it. Kept me informed of the progress. More

by veronicamorales01
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Recommend Dealer
Yes
Sep 12, 2025

Sierra Honda responded

Veronica, thank you for sharing positive feedback on Kevin! We want all of our guests to be treated to service that is thorough and reliable, so we're happy that's exactly what he has provided for you. We look forward to your next visit!

September 08, 2025

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I am pleased with the service I receive at this dealership. Kevin is a wonderful advisor. He is available when I have any questions and takes the time to make sure I u dersrand what my service i More

by dmiller0011
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Recommend Dealer
Yes
Sep 08, 2025

Sierra Honda responded

We're delighted Kevin has proven to be your vehicle's ultimate service advisor and advocate. Thank you for taking time out of your day to recommend his assistance. Safe travels until we see you again!

September 06, 2025

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No matter what I go in there for they always try to push something else on me, seems like a money grab too me! More

by JBBOWLES
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Recommend Dealer
No
Sep 08, 2025

Sierra Honda responded

We apologize if anything was amiss on your service visit, and want to make sure your expectations are met next time. While we do follow Honda protocol regarding service recommendations based on mileage and timing intervals, we understand how this could lead to questions and a need for more transparency. Please feel free to contact me directly and I'd be happy to go over any details that you'd like to discuss. Thank you. John H. Howard III 626.879.2935 ext 7084 jhoward@sierracars.com Service Manager, Sierra Honda Of Monrovia

September 06, 2025

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Excellent service and attention. Kevin made sure I had accessibility communications during my visit. Kevin is one of the reason I return to sierra honda. More

by Osnaya23
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Recommend Dealer
Yes
Sep 08, 2025

Sierra Honda responded

Thanks for letting us know how satisfied you were with Kevin's assistance. We're glad he provided you with his utmost support and insight at this visit. We look forward to making your next appointment just as superb.

September 03, 2025

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My experience was excellent, it always is. Kevin is very easy to work with, answered all my questions, described everything. Very enjoyable. Oh and the free hot chocolate is always a plus! More

by PSALMEZA
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Recommend Dealer
Yes

Other Employees Tagged: Billy

Sep 03, 2025

Sierra Honda responded

Thank you for taking the time to leave us this excellent review! It is always our goal to ensure our guest's experience is as pleasant as possible, and we are delighted that Kevin provided you with 5-star service. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

September 02, 2025

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Kevin Eng has been a great service advisor for over 8 yrs. He is the reason I can come to him to have my car service or repair. I highly recommended to anyone who needs to have the car service done or ge More

by JOEYCOLAYCO
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Recommend Dealer
Yes
Sep 03, 2025

Sierra Honda responded

Joey, thank you for sharing your positive review! We are honored that you have continuously confided in us with your automotive needs, and we are so glad that he consistently takes exceptional care of you. he will be delighted to have earned your kind recommendation. Wishing you the safest of travels until we meet again!

September 02, 2025

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Routine oil change completed with updates on parts of car in inspection. However issue of sound was not addressed once completed. More

by LYNDA.COMMON
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Recommend Dealer
Yes
Sep 03, 2025

Sierra Honda responded

Lynda, I appreciate your thoughtful feedback. If you have any outstanding issues I may help you with, please reach out to me when you have a moment. I'd be more than happy to assist. Thank you. John H. Howard III 626.879.2935 ext 7084 jhoward@sierracars.com Service Manager, Sierra Honda Of Monrovia

September 01, 2025

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Problem solving after an accident with the right front tire and a high curb is both unexpected and unsettling. Glad Sierra Honda and our long time agent Kevin Eng jumped right in to help us with the repl More

by stacyleighbradshaw
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Recommend Dealer
Yes
Sep 03, 2025

Sierra Honda responded

Stacy, Thank you for your 5-star rating! Your safety and satisfaction are our utmost priorities, and we are glad that Kevin and the team got your automotive needs efficiently taken care of. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

September 01, 2025

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The service I received was very professional and courteous. I have owned 5 Hondas and Kevin has always been the person I go to. If he's not there I wait until he's back at work.Kevin is the best and More

by preston.alton
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Recommend Dealer
Yes
Sep 03, 2025

Sierra Honda responded

Preston, Thank you for taking the time to leave us this positive review! Kevin will be honored to hear of your very kind words and to know how confident you are in his efforts. We wish you safe travels and Kevin and the team will certainly continue to provide you with the same 5-star service in your visits to come!

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