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Kevin Eng
Kevin Eng at Sierra Honda

Kevin Eng | Page 56

Service Advisor

Sierra Honda

821 E Central Ave
Monrovia, CA 91016

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4.9
679 Reviews
4.9

679 Reviews

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679 Reviews of Kevin Eng

May 27, 2024

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Kevin is always the excellent representation of Sierra Honda , he is knowledgeable and and provides the service why I keep coming since 2009. More

by Nestor c
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Yes
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May 28, 2024

Sierra Honda responded

Thank you for your kind review, Nestor! We truly appreciate your continued business, and we're glad Kevin has always taken such great care of you and your vehicles. Thank you for making Sierra Honda your #1 choice for service.

May 26, 2024

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I'm always happy to go. Kevin and the others at Sierra Honda always make me feel taken care of. That's why I've been coming since 2008. More

by LHAYMOND
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Yes
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May 28, 2024

Sierra Honda responded

Thank you for your lovely feedback! We're pleased you continue to receive the best care and guidance from Kevin and our amazing team. Please don't hesitate to get in touch when we can assist you again. It's always our pleasure!

May 26, 2024

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Very great service from Kevin Eng! I felt very well cared for. Thank you very much Sierra Honda! More

by ALEXIS.SMITH1289
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Yes
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May 28, 2024

Sierra Honda responded

Alexis, thank you for telling us the highlights of your service visit with Kevin! It is always our pleasure to ensure convenience and value when you place your trust in our team. We look forward to serving you again!

May 26, 2024

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Advisor Kevin was great, but the dealer charged an extra 3 percent just for paying with a credit card with is cheap and is a junk fee, we were never informed before that there is a charge for cc More

by CArider
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Yes
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May 28, 2024

Sierra Honda responded

Thank you for letting us know how pleased you were with Kevin's assistance. We appreciate feedback from our valued guests, whether positive or constructive, and take all feedback into consideration when exploring options on how to improve services. If there is anything further you would like to discuss, please feel free to get in touch. We're always here to assist you. John H. Howard III 626.879.2935 ext 7084 Service Manager, Sierra Honda Of Monrovia

May 26, 2024

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Kevin was really nice and with his help, he made the whole process super easy and fast. More

by SHERRYXWYIN
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Yes
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May 28, 2024

Sierra Honda responded

Sherry, thank you for your trust in our service team! We're happy Kevin provided you with a thorough and pleasant visit. Please don't hesitate to give us a call the next time we may assist you. It's always our pleasure!

May 25, 2024

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Kevin Eng my long time service rep is great and continues to provide great dependable and professional service. I’ve enjoyed a good long term experience with Sierra Honda. But the most recent service came More

by arclement11
Recommend Dealer
Yes
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May 28, 2024

Sierra Honda responded

Thank you for your trust in Kevin and our service team. We appreciate your continued business. We know the surcharge is a recent addition to credit transactions. We hope you understand that in good faith, Sierra Honda makes many secured transactions daily. We wish to protect our clients from credit card fraud activity, while ensuring privacy processing credit cards. John H. Howard III 626.879.2935 ext 7084 Service Manager, Sierra Honda Of Monrovia

May 25, 2024

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Kevin was great. Kind, responsive and overall good guy. Looking forward to scheduling my next visit with his help. More

by ABSANCHEZ93
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Yes
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May 28, 2024

Sierra Honda responded

Thank you for sharing positive feedback on Kevin! We want all of our guests to be treated to service that is thorough and reliable, so we're happy that's exactly what Kevin provided for you. We look forward to your next visit!

May 24, 2024

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Ken is the best! He's always attentive to my needs. He never recommends any service that isn't necessary. He answers all my questions and is very courteous. More

by RDTCT
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Yes
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May 28, 2024

Sierra Honda responded

Thank you for taking a moment to share your appreciation of Kevin. We truly appreciate getting feedback from people that have been helped by our amazing team. Please come see us again some day!

May 24, 2024

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Kevin is very helpful and explains recommendations for future services and overall I know my vehicle is always in good hands! Thank you Kevin! More

by ariinana
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Recommend Dealer
Yes
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May 28, 2024

Sierra Honda responded

That's awesome! Thank you for always trusting Kevin and the Sierra Honda team to get the job done right. We really appreciate your continued business and hope to make your next appointment just as superb.

May 23, 2024

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Didn’t like having to return my car on the way home because the tech didn’t charge my battery enough. Love the help & support from Kevin Eng! More

by LEEWILSON50
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Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Billy - very helpful! Service dept.

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May 24, 2024

Sierra Honda responded

Thank you for letting us know Kevin was there to make things right when you needed to return to our service bay. We appreciate your business and your feedback on the ups and downs of this visit, and we look forward to making your next appointment even better.

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