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Kevin Eng

Overview Reviews (728) Inventory (144)

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Kevin Eng

Kevin Eng | Page 58

Service Advisor

Sierra Honda

821 E Central Ave
Monrovia, CA 91016

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4.9

728 Reviews

Overview Reviews (728) Inventory (144)

4.9

728 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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728 Reviews of Kevin Eng

June 30, 2024

Dealership Rating

Employee Rating

We have the utmost trust and respect for Kevin's work. Seven years of maintaining our CRV and Insight without issue. Always ensuring the best cost of work plus any preventative measures by utilizing eithe Seven years of maintaining our CRV and Insight without issue. Always ensuring the best cost of work plus any preventative measures by utilizing either Honda coupons or dealership specials. More

by CLYDE_OKUDA

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Jul 01, 2024 -

Sierra Honda responded

Clyde, thank you for telling us why you like working with Kevin! Your satisfaction means the world to us, and we're pleased he continues to be a reliable resource for your service needs. We look forward to ensuring more high quality service at your next appointment!

June 29, 2024

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Employee Rating

Great customer service. Explained details of the service thoroughly. Accurate timing of how long it would take. Kind and friendly interaction. Explained details of the service thoroughly. Accurate timing of how long it would take. Kind and friendly interaction. More

by CBK

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Jul 01, 2024 -

Sierra Honda responded

That's great to hear! We're always striving to give our customers the best experience possible. Thanks for letting us know we're succeeding at that!

June 28, 2024

Dealership Rating

Employee Rating

I bought my car here and have always received great service with Kevin. It’s the only dealer I trust to provide good service. service with Kevin. It’s the only dealer I trust to provide good service. More

by NATOBI1992

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Jun 28, 2024 -

Sierra Honda responded

We're delighted to hear that! Thank you for letting us know how pleased you've been with Kevin and our efficient service team. We wish you pleasant travels until we may be of service to you again.

June 28, 2024

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They are quick to attend and very dedicated to giving you the best service possible. the best service possible. More

by KGARCIAA814

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Jun 28, 2024 -

Sierra Honda responded

Thank you for telling us the highlights of your service visit! It is always our pleasure to ensure convenience and value when you place your trust in our team. We look forward to serving you again!

June 28, 2024

Dealership Rating

Employee Rating

Kevin always provides great customer service, explains the services needed and cost break down clearly and thoroughly. The entire staff is top notch! the services needed and cost break down clearly and thoroughly. The entire staff is top notch! More

by IRENE.MONTERO1

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Jun 28, 2024 -

Sierra Honda responded

Irene, that's awesome! Thank you for always trusting Kevin and the Sierra Honda team to get the job done right. We really appreciate your continued business and hope to make your next appointment just as superb.

June 25, 2024

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Employee Rating

Kevin is the best with excellent customer service. Always keep me updated. Definitely coming back to him next time! Always keep me updated. Definitely coming back to him next time! More

by JACOBCHANG74

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Jun 26, 2024 -

Sierra Honda responded

Jacob, that's awesome! Thank you for trusting Kevin and the Sierra Honda team to get the job done right. We really appreciate your continued business and hope to make your next appointment just as great.

June 22, 2024

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Employee Rating

Kevin walked me through every detail of the process to replace my cracked windshield, including what information my insurance company would need, replace my cracked windshield, including what information my insurance company would need, More

by HERLACHE

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Jun 24, 2024 -

Sierra Honda responded

Thanks for letting us know how satisfied you were with Kevin's assistance! We're glad he provided you with his utmost support and insight at this visit. We look forward to making your next appointment just as superb.

June 19, 2024

Dealership Rating

Employee Rating

Always feel taken care of. Always feel satisfied and great customer care. Keep it up. Thank you. Always feel satisfied and great customer care. Keep it up. Thank you. More

by SREIMERS0

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Jun 19, 2024 -

Sierra Honda responded

Thanks for taking a moment to share positive and encouraging feedback with us! Your loyalty to Sierra Honda is an honor, and we hope to continue being your #1 choice for years to come. See you next time!

June 18, 2024

Dealership Rating

Employee Rating

Kevin is exceptional—I have been taking my family Hondas to him for years. Sierra Honda is great on service, but their new vehicles are overpriced with “market adjustments”. to him for years. Sierra Honda is great on service, but their new vehicles are overpriced with “market adjustments”. More

by JSILBERTECH

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

June 17, 2024

Dealership Rating

Employee Rating

Anytime I bring my car for repairs the service is quick and there is good communication about the status and there is good communication about the status More

by HBN121609

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Jun 17, 2024 -

Sierra Honda responded

Thanks for the awesome feedback! We're thrilled you always enjoy working with the Sierra Honda team for your automotive needs. We hope to be of service to you for many more years to come!

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