Kevin Eng
Kevin Eng at Sierra Honda

Kevin Eng | Page 61

Service Advisor

Sierra Honda

821 E Central Ave
Monrovia, CA 91016

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4.9
728 Reviews
4.9

728 Reviews

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728 Reviews of Kevin Eng

May 26, 2024

Dealership Rating
Employee Rating

I'm always happy to go. Kevin and the others at Sierra Honda always make me feel taken care of. That's why I've been coming since 2008. More

by LHAYMOND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 28, 2024

Sierra Honda responded

Thank you for your lovely feedback! We're pleased you continue to receive the best care and guidance from Kevin and our amazing team. Please don't hesitate to get in touch when we can assist you again. It's always our pleasure!

May 26, 2024

Dealership Rating
Employee Rating

Very great service from Kevin Eng! I felt very well cared for. Thank you very much Sierra Honda! More

by ALEXIS.SMITH1289
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
May 28, 2024

Sierra Honda responded

Alexis, thank you for telling us the highlights of your service visit with Kevin! It is always our pleasure to ensure convenience and value when you place your trust in our team. We look forward to serving you again!

May 26, 2024

Dealership Rating
Employee Rating

Advisor Kevin was great, but the dealer charged an extra 3 percent just for paying with a credit card with is cheap and is a junk fee, we were never informed before that there is a charge for cc More

by CArider
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
May 28, 2024

Sierra Honda responded

Thank you for letting us know how pleased you were with Kevin's assistance. We appreciate feedback from our valued guests, whether positive or constructive, and take all feedback into consideration when exploring options on how to improve services. If there is anything further you would like to discuss, please feel free to get in touch. We're always here to assist you. John H. Howard III 626.879.2935 ext 7084 Service Manager, Sierra Honda Of Monrovia

May 26, 2024

Dealership Rating
Employee Rating

Kevin was really nice and with his help, he made the whole process super easy and fast. More

by SHERRYXWYIN
Service Price Transparency
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Recommend Dealer
Yes
May 28, 2024

Sierra Honda responded

Sherry, thank you for your trust in our service team! We're happy Kevin provided you with a thorough and pleasant visit. Please don't hesitate to give us a call the next time we may assist you. It's always our pleasure!

May 25, 2024

Dealership Rating
Employee Rating

Kevin Eng my long time service rep is great and continues to provide great dependable and professional service. I’ve enjoyed a good long term experience with Sierra Honda. But the most recent service came More

by arclement11
Recommend Dealer
Yes
May 28, 2024

Sierra Honda responded

Thank you for your trust in Kevin and our service team. We appreciate your continued business. We know the surcharge is a recent addition to credit transactions. We hope you understand that in good faith, Sierra Honda makes many secured transactions daily. We wish to protect our clients from credit card fraud activity, while ensuring privacy processing credit cards. John H. Howard III 626.879.2935 ext 7084 Service Manager, Sierra Honda Of Monrovia

May 25, 2024

Dealership Rating
Employee Rating

Kevin was great. Kind, responsive and overall good guy. Looking forward to scheduling my next visit with his help. More

by ABSANCHEZ93
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
May 28, 2024

Sierra Honda responded

Thank you for sharing positive feedback on Kevin! We want all of our guests to be treated to service that is thorough and reliable, so we're happy that's exactly what Kevin provided for you. We look forward to your next visit!

May 24, 2024

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Employee Rating

Ken is the best! He's always attentive to my needs. He never recommends any service that isn't necessary. He answers all my questions and is very courteous. More

by RDTCT
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
May 28, 2024

Sierra Honda responded

Thank you for taking a moment to share your appreciation of Kevin. We truly appreciate getting feedback from people that have been helped by our amazing team. Please come see us again some day!

May 24, 2024

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Employee Rating

Kevin is very helpful and explains recommendations for future services and overall I know my vehicle is always in good hands! Thank you Kevin! More

by ariinana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 28, 2024

Sierra Honda responded

That's awesome! Thank you for always trusting Kevin and the Sierra Honda team to get the job done right. We really appreciate your continued business and hope to make your next appointment just as superb.

May 23, 2024

Dealership Rating
Employee Rating

Didn’t like having to return my car on the way home because the tech didn’t charge my battery enough. Love the help & support from Kevin Eng! More

by LEEWILSON50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Billy - very helpful! Service dept.

May 24, 2024

Sierra Honda responded

Thank you for letting us know Kevin was there to make things right when you needed to return to our service bay. We appreciate your business and your feedback on the ups and downs of this visit, and we look forward to making your next appointment even better.

May 23, 2024

Dealership Rating
Employee Rating

Kevin Eng always goes above and beyond to assist me. His unyielding commitment to excellence always results in a first-rate experience. A testament to his top-tier professionalism is the fact that I h More

by paultapio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 24, 2024

Sierra Honda responded

Thanks for the fantastic review of Kevin! Kevin is the consummate advocate for our guests, and we're pleased he has always taken exceptional care of you and your vehicles' needs. Thank you for continuing to choose Sierra Honda!

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