Kevin Franzen

Do NOT take your vehicle here for service unless you’re okay with your belongings being stolen. I brought my vehicle in for service and was never informed—nor did I sign anything—stating the dealership okay with your belongings being stolen. I brought my vehicle in for service and was never informed—nor did I sign anything—stating the dealership wouldn’t be responsible for lost or stolen items. You would expect a large, reputable dealership to have trustworthy staff, but clearly that’s not the case here. I accidentally left an expensive item in my vehicle. When I returned to pick it up, it was gone. No explanation, no accountability—just gone. I reached out to three so-called managers (Robert, Dustin, and John), and not a single one had the decency to respond. The complete lack of professionalism, communication, and responsibility is unbelievable. At this point, it feels like this place either tolerates or outright enables this kind of behavior. If this is how they operate, customers should seriously think twice before trusting them with their vehicles—or anything inside them. Take your business elsewhere. This dealership clearly does not value its customers or their property. More

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I like the service it's a nice way feels good when the service is complete service is complete More

by gabvega383 Verified Customer Verified Customer

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Great overall experience at this dealership. I found an even better fit than what I’d hoped to find. Grateful for this dealership. I found an even better fit than what I’d hoped to find. Grateful for this dealership. More

by litigiouswizard88 Verified Customer Verified Customer

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Donald was terrific, got my deal done quickly and efficiently. Professional and ensured I was completely set up and knew my way around the vehicle before leaving efficiently. Professional and ensured I was completely set up and knew my way around the vehicle before leaving More

by mjgheen Verified Customer Verified Customer

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Be careful with warranty work done here. They might make you pay for unnecessary services before they’ll fix something that’s covered by bumper-to-bumper. Or they’ll just deny fixing it if y They might make you pay for unnecessary services before they’ll fix something that’s covered by bumper-to-bumper. Or they’ll just deny fixing it if you don’t. More

by Jonathan Verified Customer Verified Customer

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Great service I always buy my vehicle s there they give me good deals also this place is recommended me good deals also this place is recommended More

by ben-guzman Verified Customer Verified Customer

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My experience was a pleasant one. The people were friendly and they responded in a timely fashion. I was pletwith the results. I wouldn’t hesitate to recommend Gateway Chevrolet. The people were friendly and they responded in a timely fashion. I was pletwith the results. I wouldn’t hesitate to recommend Gateway Chevrolet. More

by mlcarter10 Verified Customer Verified Customer

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