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Kevin Harris
Kevin Harris | Page 6
Customer Relation Manager
Norm Reeves Honda Superstore Cerritos
18500 Studebaker Road
Cerritos, CA 90703
259 Reviews
Dealership Experience
17 yrs, 2 mos
Industry Experience
22 yrs, 9 mos
Specialties & Trainings
Customer Relations Manager
259 Reviews
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259 Reviews of Kevin Harris
October 18, 2024
They gave me xxxx to replace my tire brand new tire and it blows out on the freeway was a defective tire on a new 2025 Honda Accord 42,000 thousand dollars it blows out on the freeway was a defective tire on a new 2025 Honda Accord 42,000 thousand dollars More
by clos925
Verified CustomerOther Employees Tagged: Jose Magana , Castro
October 17, 2024
Car salesman Neal was terrible to deal with. Outright lied about simple things and didn't make sure there was gas in the car after being sold to me. Finance guy was really helpful with informati Outright lied about simple things and didn't make sure there was gas in the car after being sold to me. Finance guy was really helpful with information about insurance options. Managers were able to solve my issues, but I shouldn't have had issues to begin with. More
by Funkfried
Other Employees Tagged: Linda Ly, Neal Abolssedgh
October 15, 2024
They have a good selection of cars. We found what we were looking for at a good cost. We found what we were looking for at a good cost. More
by sharon_grosse
Other Employees Tagged: Jose Magana, Devon Fields , Alex Atienzo
October 15, 2024
The service Rep Joseph Vargas was really knowledgeable and helpful to me on 10/12/24. and helpful to me on 10/12/24. More
by gwenkay51
Other Employees Tagged: Meysam Kaed
October 10, 2024
1. The sales guy dn’t know the basic features of the car. He does even know the location of the jack. Very slow in respondibg after sales issues. The car is not full tank when it was endorsed. According to He does even know the location of the jack. Very slow in respondibg after sales issues. The car is not full tank when it was endorsed. According to him, gas pump is close at night. 2. Quality control is bad. Found cosmetics defect the after fee days, paint defects, cabin foam is poping out. It was poorly detail inside, found spme finger prints tge following day. 3. The finance guy was intense in latter part of negotiations. 4. Custoner Service (Kevin Harris) response is good in addressing the paint issues. Bellflower Collision Center did a good job. The foam popping is still need to resolve. More
by gerrysupnet
Other Employees Tagged: Brian Olvera=*** / Adrian Pielea =***
October 04, 2024
1. Sale person is accomodating at first. Although he is not well verse with the basic features of the car. He does not even know the location of the jack. After sales he is slow in responding to quality is not well verse with the basic features of the car. He does not even know the location of the jack. After sales he is slow in responding to quality issues. 2. QUALITY OF WORKS & QUALITY CONTROL ARE VERY POOR. 2.1 The car I got has paint chips, blisters. (Fixed-Steve Baca did a good job) 2.2 The interior foam is poping out. (Not fix) 2.3 The interior was not detailed well, I saw finger prints all over the following day. 2.4 The car is not full tank when endorsed to me. According to sale person the pump is close at night. 3. Customer Service is very good. Although I am very dissapointed with the Cosmetic Quality of the Car. Mr. Kevin Harris response to address the issues are very good. 4. Finance guy was intense at later part of negotiation. 5. Service Advisor response is good during the paint job work. More
by gerrysupnet
Other Employees Tagged: Brian Olvera- *** / Adrian Pilea - ***
October 03, 2024
It was beneficial and friendly, making purchasing my new vehicle enjoyable. Thank you for your assistance. vehicle enjoyable. Thank you for your assistance. More
by vonzell
Other Employees Tagged: Jose Magana, Meysam Kaed
October 03, 2024
Good customer service very helpful and nice would recommend family and friends 5five star rate recommend family and friends 5five star rate More
by vonnna
Other Employees Tagged: Jose Magana, Mazen Abdeh, Neal Abolssedgh
