Kevin Hernandez

Like the video and opportunity to meet the mechanic who would be working in the car would be working in the car More

by THAWRYSZ Verified Customer Verified Customer

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Jason Jackobaski. is very professional he has always put my concerns first he is wonderful is very professional he has always put my concerns first he is wonderful More

by georgewgirl722@att.net Verified Customer Verified Customer

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Everyone is friendly and helpful. They keep you updated about the process and and timing for the completion of services. I also love that even if I'm not waiting at the dealership, I They keep you updated about the process and and timing for the completion of services. I also love that even if I'm not waiting at the dealership, I receive those updates via text messages along with videos of the issue before I give permission to move forward with the repair. More

by LADY_ARRELDA02 Verified Customer Verified Customer

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Excellent staff and work. Very satisfied with Orland bmw and the efficiency of the service representative Very satisfied with Orland bmw and the efficiency of the service representative More

by BRYANTAUTO24 Verified Customer Verified Customer

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Service on car was prompt and thorough. I appreciated them checking out other items that needed attention! Everyone was courteous and friendly!! Great dealership!! Thank you all!!! I appreciated them checking out other items that needed attention! Everyone was courteous and friendly!! Great dealership!! Thank you all!!! More

by MOMRN75 Verified Customer Verified Customer

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Can't say enough positive things about the whole experience. Kevin "listened" to my explanation of the problem I was experiencing with my BMW and within 15 minutes after my arrival and check in (by experience. Kevin "listened" to my explanation of the problem I was experiencing with my BMW and within 15 minutes after my arrival and check in (by the way, I was a walk in...........no set appointment), Kevin had come back telling me and SHOWING ME (via a picture) that they had identified the problem and it would take about 90 minutes to repair. Promises made...............Promises kept! They fixed the problem and I was on my way. 5 Stars to Kevin and Ziegler Service Department! More

by STEPHEN.DOLPH Verified Customer Verified Customer

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Mr Kevin Hernandez is extremely knowledgeable. BMW of Orland Park is overall a good facility to service your vehicle. Vince did offer a loaner which was also helpful! Thanks to an excellent team. BMW of Orland Park is overall a good facility to service your vehicle. Vince did offer a loaner which was also helpful! Thanks to an excellent team. More

by Ragsdale Verified Customer Verified Customer

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No pressure service experience. Time spent was efficient. No surprises. Pleasant experience. The video from the service tech was well received. Time spent was efficient. No surprises. Pleasant experience. The video from the service tech was well received. More

by YOHAN1968 Verified Customer Verified Customer

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They always go above and beyond. Love them. Very fast and informative also. Very happy Love them. Very fast and informative also. Very happy More

by JAMIE.RICE1889 Verified Customer Verified Customer

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A fantastic group of people! !! Professional and personable — like family!!! From the managers, sales people and the receptionists, to all the guys and a girl once upon a time McK !! Professional and personable — like family!!! From the managers, sales people and the receptionists, to all the guys and a girl once upon a time McKayla (miss her) they all do a wonderful job!!! More

by WRN Verified Customer Verified Customer

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