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Kevin Hubert
Kevin Hubert | Page 101
Service Consultant
Dirito Brothers Walnut Creek Volkswagen
2020 North Main Street
Walnut Creek, CA 94596
1,374 Reviews
Dealership Experience
18 yrs, 4 mos
Industry Experience
23 yrs, 5 mos
Languages Spoken
English
1,374 Reviews
Write a Review
1374 Reviews of Kevin Hubert
May 29, 2020
Always a pleasant experience with the staff at Dirito Brothers and the facility is immaculate which makes me feel like they care about me as a customer Brothers and the facility is immaculate which makes me feel like they care about me as a customer More
by JERRYP1969
Verified CustomerOther Employees Tagged: Marc Venturella
May 28, 2020
Service visit This was an excellent service that was accomplished as they said it would. Overall a quality service experience. I would definitely recommend Dirito This was an excellent service that was accomplished as they said it would. Overall a quality service experience. I would definitely recommend Dirito Bros. to friends. More
by WMPETERSON45
May 28, 2020
The service department was excellent, I’ll definitely be back as a regular customer. I’ll be sure to recommend this dealership to my friends and family for service and sales needs back as a regular customer. I’ll be sure to recommend this dealership to my friends and family for service and sales needs More
by EDEAN56
Other Employees Tagged: Marina Felix
May 25, 2020
Kevin Hubert is a professional! I feel confident in the service that is to be performed. Kevin explains the possible reasons for the problems and what might be the causes. He’s courteous and very knowledge service that is to be performed. Kevin explains the possible reasons for the problems and what might be the causes. He’s courteous and very knowledgeable. I will continue to have my Jetta serviced at Walnut Creek Volkswagen because of Kevin. More
by CWILLYF15
May 25, 2020
Everything went well Scheduling and the getting work done has been no problem at all during the SIP. This was simply an outstanding recall on a 2016 GTI, parts in stock, n Scheduling and the getting work done has been no problem at all during the SIP. This was simply an outstanding recall on a 2016 GTI, parts in stock, no worries. More
by nickemoore
May 24, 2020
Service department review. S I took my 2001 Saab in for repair and service. The entire experience was excellent, in every way. Kevin is the best Service Advisor anywhere. He comm I took my 2001 Saab in for repair and service. The entire experience was excellent, in every way. Kevin is the best Service Advisor anywhere. He communicated every single step of the repair and my car was fixed properly and ready early! I am a very satisfied Dirito Brothers customer. More
by FIREMAN_ROCKY
May 21, 2020
Keep up the good works guys, and thank you for being out there at these Challenging times, stay safe and healthy God Bless You all. there at these Challenging times, stay safe and healthy God Bless You all. More
by LILIBUDDS
Other Employees Tagged: Shannon Sousa , Tim Luong, Andreas sales dept.
May 15, 2020
Every aspect was excellent. Each person I dealt with was courteous, efficient, and professional. My overall experience was excellent. I have had Dirito service my car before, an Each person I dealt with was courteous, efficient, and professional. My overall experience was excellent. I have had Dirito service my car before, and I had the same excellent experience. More
by MFMCLARNON
Other Employees Tagged: Don't remember their names.
May 14, 2020
Kevin clearly explained actions needed to fix my car. Kevin explained the repairs were under warranty. He offered a loaner car & kept me informed. thanks Kevin explained the repairs were under warranty. He offered a loaner car & kept me informed. thanks More
by TAFTR
Other Employees Tagged: Tim Luong, Marc Venturella
May 14, 2020
Meets the need Keeping in mind there is a pandemic going on...I found the appointment scheduling inflexible as I wanted to wait for a battery replacement thinking it Keeping in mind there is a pandemic going on...I found the appointment scheduling inflexible as I wanted to wait for a battery replacement thinking it was a quick service. I was told that it would be a 2-3 hours service job. which was not practical with the pandemic situation to wait. Realizing that a shuttle ride is offered online, but not something I wanted with the current situation. When I arrived no one was in the bay. I called the service dept to ask to speak to my service person assigned as I did not know the protocal with the pandemic. In general, our communications styles are different and I didn't feel like I got the customer service I would hope for as though I was resolving all issues that I had regarding the service and price. I feel the price of a battery replacment is exorbiant. I would have liked to have seen a few more vitual modes in place like payment and signing of documents which can all be done today electronically to reduce contact, but realizing everyone is working to get up to speed with the rapidly changing conditions. Overall, the job got done and I am appreciative that you have services open. Stay well. More
by darrodr3
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