Kevin Hubert | Page 130

Buying a car was easy. Nanika was awesome. She made the whole process of buying a car very easy. I had an issue with the convertible top and it was taken care of by Kevin an Nanika was awesome. She made the whole process of buying a car very easy. I had an issue with the convertible top and it was taken care of by Kevin and his staff. I am very pleased with the car and will recommend this dealership to my friends. More

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recall fix Always a great experience. Top notch professionals. They are easy to book, easy in and out and the facilities are wonderful. Car was perfect and th Always a great experience. Top notch professionals. They are easy to book, easy in and out and the facilities are wonderful. Car was perfect and they even found a nail in my front tire that I didn't know was there. More

by shelbybrad Verified Customer Verified Customer

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VW, Recall Work on 2018 Golf Sportwagen Kevin is always efficient, easy to understand, and explains issues quickly. He has been my service advisor for 8 years and is always ready to help. Kevin is always efficient, easy to understand, and explains issues quickly. He has been my service advisor for 8 years and is always ready to help. More

by JEFFGRAUMLICH Verified Customer Verified Customer

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Excellent Kevin was very informative, and payed attention to all of our questions and needs. we requested to have the car ready mid afternoon due to another com Kevin was very informative, and payed attention to all of our questions and needs. we requested to have the car ready mid afternoon due to another commitment, and it was ready before mid afternoon..We had wonderful service. More

by JWKURKJIAN Verified Customer Verified Customer

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Wonderful Experience I always have a fantastic service experience. They add a personal touch from making the appointment, explaining the services, keeping you updated, to I always have a fantastic service experience. They add a personal touch from making the appointment, explaining the services, keeping you updated, to check out. I never have concerns after an appointment, because I know they take great care and pride in doing the job right. I would not think of taking my car elsewhere. More

by Cara Verified Customer Verified Customer

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Ignition nightmare Since day 1 there was an ignition issue. Finally had it fixed. What a change. Service dept did a great job. I don’t need a co pilot to start the car a Since day 1 there was an ignition issue. Finally had it fixed. What a change. Service dept did a great job. I don’t need a co pilot to start the car anymore More

by PWDBYLUV Verified Customer Verified Customer

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Best VW dealership EVER!! I live near a different VW dealership, but I always drive the 15 miles to Walnut Creek so I can go get my Jetta fixed up at Dirito Brothers. They hav I live near a different VW dealership, but I always drive the 15 miles to Walnut Creek so I can go get my Jetta fixed up at Dirito Brothers. They have a lot of integrity, and their attention to detail is a rear find elsewhere. This place deserves an award, if they haven't gotten one so far, for their service department. Paul, in the service department, did a stellar job of helping me out when my car malfunctioned when i was driving in Oakland. Kevin also helped me out. These guys did more than they needed to in order to get me back on the road in a timely fashion. Thanks again More

by obama2012jetta Verified Customer Verified Customer

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Flat tire service Arrived on a Saturday without an appointment. Technician immediately diagnosed the problem and I had two tires replaced plus alignment/balancing on th Arrived on a Saturday without an appointment. Technician immediately diagnosed the problem and I had two tires replaced plus alignment/balancing on the same day. Total cost (around $300) was less than expected for buying tires at the dealer. They deducted my Lyft ride because the agent forgot to mention their shuttle & Uber services. More

by Kendo Verified Customer Verified Customer

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Finish of a recall Volkswagen has been very good in all aspects of service. They follow up and give the estimated time and are always very correct. The staff is very Volkswagen has been very good in all aspects of service. They follow up and give the estimated time and are always very correct. The staff is very friendly and helpful. by acknowledging you when you drive into service or walk in. More

by HappyT Verified Customer Verified Customer

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60k Service Plus Courteous, knowledgeable and responsive service rep (Kevin Hubert). Work was done promptly. Also have had a pleasant experience with all employees in Courteous, knowledgeable and responsive service rep (Kevin Hubert). Work was done promptly. Also have had a pleasant experience with all employees including receptionist and cashier. More

by DTPORTER Verified Customer Verified Customer

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