Kevin Hubert | Page 129

Very good experience Easy to schedule day and time of service request. Drop off went quickly and since it was quite early in the morning they arranged to have Uber delive Easy to schedule day and time of service request. Drop off went quickly and since it was quite early in the morning they arranged to have Uber deliver me back home. Rest of the process also went smoothly with no bumps. All in all I am quite satisfied. More

by WMROBINC Verified Customer Verified Customer

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TDI recall/modification and 100,000 mi service I am still unbelievably aggravated by VW corporate with this whole TDI emissions issue and how difficult it has been to get it taken care of -- howeve I am still unbelievably aggravated by VW corporate with this whole TDI emissions issue and how difficult it has been to get it taken care of -- however my local dealership has been so accommodating. I wish I could get the same service from Corporate More

by CSIGLER Verified Customer Verified Customer

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Easy in and out Dropped my car off when they opened to check an electrical issue. The issue was resolved a few hours later without issue. Very fast and reliable. Dropped my car off when they opened to check an electrical issue. The issue was resolved a few hours later without issue. Very fast and reliable. More

by Brandon Verified Customer Verified Customer

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Excellent 100,800 mile service Our Passat, bought from same dealer, was given excellent personal review of what needed to be done for mileage on car. As old customers of this deal Our Passat, bought from same dealer, was given excellent personal review of what needed to be done for mileage on car. As old customers of this dealership, we’ve known service agent for years and very much appreciate his guidance. The service care given car was excellent, done in expected time frame, cost as discussed and expected, with very convenient shuttle service given to and from home while car being worked on. Every one, including lady in accounting, was very professional, kind, helpful. More

by JPWAGENER Verified Customer Verified Customer

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Great service Kevin was great as usual. Got a next day appt no problem, great help and clear explanation of the results. Support staff was friendly and helpful. Kevin was great as usual. Got a next day appt no problem, great help and clear explanation of the results. Support staff was friendly and helpful. More

by DAVE_C Verified Customer Verified Customer

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80,000 service Great experience, as always! Thanks. Efficient and punctual....Great communication as well...I appreciate that Kevin never tries to do things that a Great experience, as always! Thanks. Efficient and punctual....Great communication as well...I appreciate that Kevin never tries to do things that are not truly warranted...very get down to business attitude! My husband is very appreciative of the timely manner we can get in and get out! Thanks, More

by dryandtidy Verified Customer Verified Customer

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Admin vs Technical The welcoming part was good...the technical and delivery part was terrible. I truly believe that some of your mechanics are not qualified to perform t The welcoming part was good...the technical and delivery part was terrible. I truly believe that some of your mechanics are not qualified to perform their work. The logistics of the whole place should be reviewed and audit in order to assess the quality of work and productivity. More

by xavbet Verified Customer Verified Customer

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Kevin Hubert was great service not so The oil change and headlight replacement was completed in a timely matter as promised by Kevin Hubert, but the service tech who replaced the headlight The oil change and headlight replacement was completed in a timely matter as promised by Kevin Hubert, but the service tech who replaced the headlight bulb left the black cap that seals the back of headlight in the windshield wiper well. The day after the service was performed (Tuesday) was a rainy day. I started the car and when I turned the wiper on I heard a loud thump. After I got out of the car to investigate I found the cap. Forturantly it was raining; otherwise I might have lost the cap once I brought the car up to speed on the freeway. My car has been in the Dirito Brothers Dealership many times and this is the first time that the service has been below a 5 star rating. More

by dato Verified Customer Verified Customer

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Awesome! personal and very efficient I love going into this dealership! Everyone from the sales team to the Admin professionals to the service team they are efficient, professional and t I love going into this dealership! Everyone from the sales team to the Admin professionals to the service team they are efficient, professional and treat you like a long lost friend. Bought my first car from this dealership when Duane Wortman was there in the 1980's just kept coming back so far I have never had a complaint. Had everything from The VW FOX to JETTA and BEETLE. Loved every interaction with this dealership. More

by denbyinc Verified Customer Verified Customer

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Fun buying a car! This was a great experience came in on Saturday saw a car John showed us. Went home thought about it for a few . Came back and Gus made it fast and f This was a great experience came in on Saturday saw a car John showed us. Went home thought about it for a few . Came back and Gus made it fast and fun to buy a car! And I know I’ll get it serviced there because I really like working with Kevin! Thanks again ! More

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