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Kevin Hubert
Kevin Hubert
Service Consultant
Dirito Brothers Walnut Creek Volkswagen
2020 North Main Street
Walnut Creek, CA 94596
1,234 Reviews
Dealership Experience
17 yrs, 5 mos
Industry Experience
22 yrs, 6 mos
Languages Spoken
English
1,234 Reviews
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1234 Reviews of Kevin Hubert
October 09, 2025
I needed service for my Jetta. I called and spoke with Kevin. I explained the situation with the car. I fold Kevin to call me not my husband because my husband was out of town. Kev I called and spoke with Kevin. I explained the situation with the car. I fold Kevin to call me not my husband because my husband was out of town. Kevin explained that it would be a skeleton crew on Saturday but he would call and give ME an update after he looked at the car. At this point Kevin puts MY phone number as the contact number and reads it back to me. My car was towed to Walnut Creek early Saturday AM. I received no call that day so I called at 4:00 and left a message for Kevin. Come to find out on Monday that Kevin contacted husband on Saturday and gave him an update… then my husband received a video of the problem on Monday. I on the other hand received nothing WTHeck! Does Kevin think women can’t handle car problems? What century is Kevin living in? Welcome to 2025 Kevin… we are equals. More
by STEVEN.LUCKY
Verified Customer
October 08, 2025
Kevin was very professional and patiently explained all my options with fixing my battery problem. my options with fixing my battery problem. More
by CBAUR0
Other Employees Tagged: Marina Felix
October 03, 2025
Very helpful, kind and did a wonderful job. Richard was very professional. Will have all my services there. Richard was very professional. Will have all my services there. More
by SHERRISCOPLEY
Other Employees Tagged: Marina Felix, Sean Thomas , Richard. Service dept.
October 02, 2025
Amazing customer service team. I’m always confident that I’ll be taken care of honestly, quickly, and with care. I’m always confident that I’ll be taken care of honestly, quickly, and with care. More
by CAMERON.ROBLEE
Other Employees Tagged: Sterling Daniels, David Dirito, Shannon Sousa, Marina Felix, Sean Thomas
October 02, 2025
Sean was great to work with as usual. He is very knowledgeable and helpful. We trust his advice. He is very knowledgeable and helpful. We trust his advice. More
by SIMO
Other Employees Tagged: Shannon Sousa, Marina Felix, Sean Thomas
September 22, 2025
They all are friendly. Kevin my service guy gets you in out with all the details. I love how u get a link to get a ride. Not like other dealerships where u have to wait fo Kevin my service guy gets you in out with all the details. I love how u get a link to get a ride. Not like other dealerships where u have to wait for there driver to take you where u going. So thank you Kevin, and the TEAM!! Oh next month in October they even have a tire special Buy 3 get 1 for Free. Asked Kevin to set me a reminder. It’s raining season coming don’t want to slip and slide. More
by SAMIAMPATEL
September 21, 2025
Always happy with the service here. Not so much with the VW infotainment system. It has been serviced at least four times and still glitches. Not so much with the VW infotainment system. It has been serviced at least four times and still glitches. More
by PETELOW1959
Other Employees Tagged: Marina Felix, Sean Thomas
September 17, 2025
I had a car repair emergency. Kevin calmed down my anxiety and handled the situation with high professionalism and knowledge. At that moment I knew my car was in good hands. The Kevin calmed down my anxiety and handled the situation with high professionalism and knowledge. At that moment I knew my car was in good hands. The car was fixed and ready for pick up as promised. Thank you, Kevin. More
by DOINAF
Other Employees Tagged: Shannon Sousa
September 13, 2025
Dirito Brothers VW has always treated me like family. I feel like they really care about my life, my car, and work with me to find the best financial situation possible. Erin, who I worked with last, w I feel like they really care about my life, my car, and work with me to find the best financial situation possible. Erin, who I worked with last, was amazing helping me with my lease buy out and understanding my life situation. Thank you, Erin! More
by Sharon from Oakland
Other Employees Tagged: Sterling Daniels, Marina Felix, Erin Scordelis Scripillit, Sean Thomas
September 13, 2025
I came in for a post purchase inspection as I bought my car through Carmax. The service team identified some repairs that needed to be done. Alberto was great! He communicated updates and worked with Carma car through Carmax. The service team identified some repairs that needed to be done. Alberto was great! He communicated updates and worked with Carmax to get my vehicle the repairs completed. Thank you Alberto and the service team! More
by bryan.roland86
Other Employees Tagged: Sean Thomas , Alberto
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