Kevin James Cregg Jr. | Page 2

Unprofessional I purchased the car on a sat and told I would have the plates by Wed and could pick up the care then. I arranged insurance by Monday and sent the deal I purchased the car on a sat and told I would have the plates by Wed and could pick up the care then. I arranged insurance by Monday and sent the dealership the binder. They told me they didn't get the paperwork until Wed night and that the RMV representative only worked Wed to Fri which I found out was untrue. The sales person, Ryan, didn't communicate well and was not transparent. The business manager, Ally, told me she'd contact me when the plates were in but she didn't. Ryan said he'd meet me to provide me with 2 keys on Fri morning --but didn't turn up, and only 1 key was available. Their attitude was non-apologetic and unprofessional. They lost my future business--I will go to any other branch to buy my next car--I am looking into an Accord for my wife. Ian Michelow More

by IMICHELOW Verified Customer Verified Customer

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Hamid & Kevin were great with helping me understand leasing vs buying & what I can & cannot afford I will be going again for my next car leasing vs buying & what I can & cannot afford I will be going again for my next car More

by RODEKREW Verified Customer Verified Customer

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Just wanted to put this review under Boch Honda West incase it only shows up under the salesman I worked with. I was in the market for a Type R and came to Boch Honda West because they had the best incase it only shows up under the salesman I worked with. I was in the market for a Type R and came to Boch Honda West because they had the best price on one. They only had a black one (red was my preferred color). I figured I would come look at the car in person to see how I felt about the color. When I got to the dealer, I worked with Kevin. He is a great example of how other salesman should treat their customers. What I liked about my initial visit to the dealership is that Kevin gave me my own space to check out the Type R on the showroom floor. I like to sit in the driver's seat, check out the cargo capacity, and look at the engine. It's easier and more comfortable to do this without a salesman right next to you. Thank you Kevin. Kevin is a master at his craft. Very laid back and easy to work with. He was available through text, email, and phone call if I had any other questions after seeing the car. He was also very competitive at selling this car to me, whereas local dealers in NH were not offering any incentives even during this crazy time of coronavirus. Overall 5 stars to Kevin, his customer service, friendliness, and pricing. Thanks Kevin! 3 Stars to either Boch Honda West financing or Kevin for financing. I have an excellent credit score and was given an interest rate of 5.59% which is ridiculous. You guys say that is the standard Honda rate for the Type R but I'd like to see a dealership advocate for its customers more than that. Banks see someone financing a Type R and paint them in a way that would show them as being young buyers who aren't financially responsible (am I wrong?). This hurts their loyal customers who want to buy a special car and be rewarded with a good interest rate for having excellent credit history. Yes I'll be refinancing privately (as I've already been pre approved for a much lower rate), but this adds inconvenience to my overall car buying experience. I had to finance through the dealership to still be eligible for the incentives that took money off of the price of the car. You'd give a well qualified buyer financing a Pilot or CRV a better rate than what I got. This is really not cool. Step up and give ALL well qualified buyers a suitable interest rate, not screw over the people buying Type Rs. Sorry for the rant, my overall experience was very good here. If you can get past the interest rates or just finance privately and still get the incentives that are offered, then you will be fine. Thank you Kevin for the awesome service. I know you're not the one who dictates the interest rates, but maybe advocate a little more for those of us who have a good credit history to back it. I will definitely recommend this dealer and Kevin to any of my family or friends who want a Honda in the future. Thank you! -Dan More

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Alec Marchand was wonderful throughout this process. He gave me time to process my options and I didn’t feel pressured. Management was informative and made sure that my experience was an A+. gave me time to process my options and I didn’t feel pressured. Management was informative and made sure that my experience was an A+. More

by JENNIFER71 Verified Customer Verified Customer

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Good service, great accommodation hArd working staff to satisfy the costumers This is my fourth leading with this company W am satisfied to come back to you all these years satisfy the costumers This is my fourth leading with this company W am satisfied to come back to you all these years More

by MATTHEOS1 Verified Customer Verified Customer

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Helpful sales person named Mike answered all of our questions and we were able to negotiate a bit to close the deal. He was honest about the whole process and very knowledgeable. questions and we were able to negotiate a bit to close the deal. He was honest about the whole process and very knowledgeable. More

by KENweather Verified Customer Verified Customer

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Almost perfect for a first time experience I originally engaged with the dealership thru TruCar. No problem getting to the car, but original ppw came in $2K OVER QUOTE. "I'm sorry". And then I originally engaged with the dealership thru TruCar. No problem getting to the car, but original ppw came in $2K OVER QUOTE. "I'm sorry". And then the $ I was quoted. Told 2x it was cert used. On pickup, NO! Needed handi-capable install, but no effort by Boch to contact help. No call returns for 1 week. More

by rosemary.townshend Verified Customer Verified Customer

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Very helpful Provided very good service and helpful with all my questions. They went out of their way to answer the different questions and requests that I had. Provided very good service and helpful with all my questions. They went out of their way to answer the different questions and requests that I had. More

by JONATHASN21 Verified Customer Verified Customer

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Pleasant experience! We entered Boch Honda West to do an initial review of the CR-V after looking at the Toyota RAV4. Having been a longtime Toyota owner, I was sort of d We entered Boch Honda West to do an initial review of the CR-V after looking at the Toyota RAV4. Having been a longtime Toyota owner, I was sort of doing due diligence looking at Honda’s equivalent vehicle. Our salesman, Leroy Martin, was knowledgeable on the CR-V, showed us the different trim levels and color combinations available and easily convinced us to move ahead with the sale. A no-nonsense, no-pressure approach from Boch Honda West! More

by Rich W Verified Customer Verified Customer

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Would buy from Boch Everyone at Boch was friendly and helpful. Someone was always there to greet me at the door. My sales woman was available and willing to find the answ Everyone at Boch was friendly and helpful. Someone was always there to greet me at the door. My sales woman was available and willing to find the answers to all of my questions. More

by JACLYNNEB78 Verified Customer Verified Customer

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