Kevin Keogh | Page 19

Great experience Kevin is knowledgeable, personable, and really looks out for his customers. He helped us get a great deal on a CX-5. Working with him was painless a Kevin is knowledgeable, personable, and really looks out for his customers. He helped us get a great deal on a CX-5. Working with him was painless and we really appreciated his attentiveness. We also worked with Ted briefly and really appreciated his jumping in when we needed help. Tustin Mazda really provides a great team environment with everyone working together to give their customers the best experience. Thank you Tustin Mazda! More

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This dealership was very professional and courteous. I was helped by Kevin Keogh who displayed extreme knowledge and consistent advise into making a vehicle purchase that was right for me, without being p was helped by Kevin Keogh who displayed extreme knowledge and consistent advise into making a vehicle purchase that was right for me, without being pushy. I also met the owner John Patterson who was also very professional and comforting. All in all, it was a great experience and Kevin Keogh was an outstanding sales person. I would highly recommend Mr. Keogh and refer anyone to the OC Tustin Mazda dealership again!!!! More

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We had a great experience with the sales associates at Tustin Mazda. Don and Kevin were both extremely helpful from the start to the end of the sales process. They are knowledgeable and friendly. We did n Tustin Mazda. Don and Kevin were both extremely helpful from the start to the end of the sales process. They are knowledgeable and friendly. We did not really plan on purchasing a Mazda on our initial visit with Don, he did not pressure us at all but helped answered all of our questions. We ended up coming back later in the evening to test drive and purchase the vehicle. Kevin took us out on the test drive and helped answer any additional questions and concerns we had. Eric and Lori also helped with the financing and paperwork. They have a top notch team. I look forward to doing more business with them in the future. More

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Kevin was incredibly friendly and responsive from the start, texting us with information making it clear he wanted our business without being overwhelming. Because of his attitude and friendly approach, start, texting us with information making it clear he wanted our business without being overwhelming. Because of his attitude and friendly approach, we made sure to make the dealership one of our stops when shopping for a CX-5, even if it didn't have the exact model we wanted on the lot. He made it clear that he could get us the car we wanted and would be able to match and beat other dealers in terms of pricing and interest rate. And in the end, that is what happened, as he worked with us to get a better rate than we could get elsewhere while matching another dealer's pricing. He remained friendly and upbeat throughout what was a long day for us and it was much appreciated. More

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We walked in to casually check out the Mazda 5 and the CX-9, and were greeted by Kevin. Easygoing guy with a great sense of humor, he took us for a couple test drives and offered helpful information but w CX-9, and were greeted by Kevin. Easygoing guy with a great sense of humor, he took us for a couple test drives and offered helpful information but without the salesman pressure. Long story short, we were back 4 days later after falling in love with the Mazda 5 for our family, and were very happy to buy from Kevin. He even read stories to our kids and watched Dora in the kids room as we signed the paperwork. Got a great deal and an awesome car! I've recommended Kevin to two friends interested in the Mazda 5, only 4 days after owning it. I've never felt less ripped off and more pleased after buying a new car than I have after buying this one! More

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THIS IS THE BEST MAZDA DEALER IN CALIFORNIA! The dealership is a friendly atmoshpere and everyone there is willing to help. Kevin, my associate, got me into my new Mazda 3 easily. He is the most pro dealership is a friendly atmoshpere and everyone there is willing to help. Kevin, my associate, got me into my new Mazda 3 easily. He is the most professional dealer I have ever worked with. I recommended him to everyone! In fact, I plan on brining my wife down so she can purchase her new Mazda from him. Lori in finance is great to work with and worked out the best terms for me. She even got me under what I was especting to pay. Overall, there is no reason to go anywhere else for your Mazda. Tustin has it all! More

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Pleasure to work with. Got a test drive within minutes of walking through door. All questions answered. Kevin Keogh worked to find desired color. Reasonable price. Dealership kept car off the lot over of walking through door. All questions answered. Kevin Keogh worked to find desired color. Reasonable price. Dealership kept car off the lot over Labor Day weekend so I could buy it the following Tuesday (i.e., they trusted me to close the deal on a handshake). I recommend the dealership and Kevin Keogh to anyone. More

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I've been car shopping for 2 weeks before coming to Tustin Mazda. All other dealers I went to either didn't have the car I was looking for or they just couldn't give me the best deal. I looked at Honda Tustin Mazda. All other dealers I went to either didn't have the car I was looking for or they just couldn't give me the best deal. I looked at Honda and Toyota. I was also interested in the Mazda 3, so I requested a quote to a number of delerships through Edmunds.com. Tustin didn't come up, but their sister dealership at Huntington Beach was. The next day, I got a call from H.B. Mazda and told them I would like to go to Tustin. The guy told me that he will call them for me to give me a call. A few minutes later, Jimmy called to make a an appointment to come for a test drive. When I got there, my sister, brother-in-law and I were met by Kevin. I told him that I was there to meet Jimmy or Jeff. Neither were available at that moment, so, Kevin helped us out. He showed us all the Mazda 3's they had, all the available colors and even gave us water. We took an i-Sport out on a test drive. Kevin answered all my questions about the car, all about the special deals going on, and how the car compared to other competitors. He was very patient with us. He didn't try to pressure us in making a deal that same day. The sticker price of the i-Sport was very good already and way better than the Civic and Corolla, so I decided to go ahead and start the dealing process. Throughout the process, Kevin made us feel so relaxed and chill. Unlike other sales reps, he didn't pressure us or try to kick us out even when the deal came to a short impasse. (Yes, that actually happened to me a few days ago.) He even went as far as showing us the invoice price and the dealer holdback. He even explained to us about how the economy had affected car sales. After a quick hour or so, I was confident that we had the best deal out there. We came to an agreement that I would return the next night to pay and sign all the paperwork. I wasn't able to go the next day because of work. During the 3 nights of thinking about the car, I decided to go with the i-Touring. Kevin gave me a call this morning to confirm my appointment. During this call, I mentioned to him about changing the car and he assured me that it was "cool" and that he would get the car and paperwork ready for me. He also gave a deal right over the phone. I thought that was pretty cool of him to do that. Not many dealerships would do that. Feeling confident about the deal, I accepted it. Upon arriving at the dealership, Kevin greeted me as if I was a "homie". Another cool thing for him to do. I threw a second curveball at him and told him that I will finance the car instead. Again, no problem. I then met Lori to take care of the paperwork and payment. She was great in explaining all of the extra options available for my car. She answered all my questions no matter how stupid some were. When it came down to the financing part, I was so surprised with the great rate she gave me. I never expected this because I was a first time buyer and my credit score was only good. Other places gave me all this nonsense about my credit history in order to justify their high rates. During the signing part, we ended up having a conversation about my first name. That was pretty funny. She never even asked about my form of payment until I asked about it. After everything was said and done, it was like a mother letting a child go live life out in the real world. Kevin then escorted me to my new car and showed me how to work everything. He even paired up my cellphone with the car's bluetooth handsfree calling feature. After one last firm handshake, I was off in my new Mazda 3 i-Touring. Overall, I have to say Tustin Mazda was the greatest. Kevin was super cool and Lori was very sweet. Although I never met Jimmy, he was cool on the phone also. I can't say enough about Tustin Mazda, Kevin and Lori. I will definitely recommend Tustin Mazda to everyone I know who's buying a new or even used car. Thank you so much Kevin Keogh, Lori Houts, and Tustin Mazda. -X- More

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A HUGE shout out to Tustin Mazda and especially Kevin Keogh - YOU GUYS ROCK! Seriously, car shopping should be painless, "simple stupid" and a whole lot of ZOOM ZOOM Fun as we had with this car purcha Keogh - YOU GUYS ROCK! Seriously, car shopping should be painless, "simple stupid" and a whole lot of ZOOM ZOOM Fun as we had with this car purchase. We got exactly what we wanted and let's just say we had Kevin working OT and bending over backwards (more like back flips - hahaha) for us. So, from Sales to Finance was smoooooooth sailing, not to say we even met the WORKING OWNER John Patterson - how cool is that?!? A thank you from the owner? No wonder he has awesome peeps working for him. We loOoOOove our new BLACK CX-9 GT! Thank you Tustin Mazda! I'll give you 10 Stars for being FANTABULOUS! More

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The best car buying experience ever! It's been 8 years since I bought my last car, and they made it so easy. Extremely helpful, friendly, and honest. They went out of their way to make me comfortable, a since I bought my last car, and they made it so easy. Extremely helpful, friendly, and honest. They went out of their way to make me comfortable, and were very patient answering all of my questions. I would recommend them to anyone! More

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