Kevin Mahoney | Page 14

Great experience once again Sometimes buying/leasing a car is not a great experience, but this is not the case when I come to Otto's. They truly care about the whole customer exp Sometimes buying/leasing a car is not a great experience, but this is not the case when I come to Otto's. They truly care about the whole customer experience, I don't feel like number here, more like valued customer. Specifically I have worked Heath Cameron on the past three BMW's that I leased, and the experience is painless. Heath takes the time to understand what the customer needs are and matches the car to fit those needs. More importantly he works with me to make it work for my budget. Both he and Kevin Mahoney are great to work with and they make the BMW experience all the more enjoyable. I highly recommend Otto's and Heath Cameron. More

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Another Excellent Experience at Otto’s BMW We have now purchased or leased 6 BMWs from Otto’s, all new ones. Our experience with the sales department has always been great. Kevin Mahoney was ou We have now purchased or leased 6 BMWs from Otto’s, all new ones. Our experience with the sales department has always been great. Kevin Mahoney was our sales representative for several years, but we switched to Justice Morgano when Kevin was promoted to Sales Manager. Both Kevin and Justice are bright, diligent, cooperative, knowledgeable, and well organized. They work hard to provide the best deals and discounts. Justice provided excellent guidance and service to us during our last purchase. He is always a great pleasure to work with, along with Kevin. More

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What an amazing experience! I am seriously just amazed at how wonderful my experience at otto’s. This is not my first bmw at otto’s but the experience is literally top of the lin I am seriously just amazed at how wonderful my experience at otto’s. This is not my first bmw at otto’s but the experience is literally top of the line. My sales associate, Ian Welsh rocked it out of the park!!!! You will not be disappointed and the X3 is literally amazing! More

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The BEST!! Absolutely incredible car buying experience at Otto’s BMW! My salesperson, Heath Cameron, is top notch and a true asset to the team. He is knowledge Absolutely incredible car buying experience at Otto’s BMW! My salesperson, Heath Cameron, is top notch and a true asset to the team. He is knowledgeable, friendly, and a pleasure to work with. Buying a car should be fun and easy, and I can guarantee that with both Heath and Otto’s! I love my X2 and can’t wait for the next 3 years in it. More

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Our experience at Otto's BMW First I would like to say this will be the 3rd BMW we will have serviced at Otto's as well as our second purchase. Our current and past experience wi First I would like to say this will be the 3rd BMW we will have serviced at Otto's as well as our second purchase. Our current and past experience with purchase and service has always been "Excellent" and the facility and details are extremely impressive. Heath Cameron was very professional and thorough in demonstrating the features of our new BMW 328I Xdrive. Heath, Wilmer and the Otto's team went out of their way and worked to insure our purchase and vehicle was perfect at time of delivery. We even received a followup call from Heath to ask how the car performed on our 600 mile return trip home. We will definitely use Otto's for future purchases. Can't say enough about Otto's and Staff. Thank you. More

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Service Just had my wife’s 2016 M235 in for service and can’t say enough about the EXCEPTIONAL SERVICE we received at Otto’s BMW. They always treat my wife & Just had my wife’s 2016 M235 in for service and can’t say enough about the EXCEPTIONAL SERVICE we received at Otto’s BMW. They always treat my wife & I like celebrities and provide us with up to date information and provided us with a loaner which greatly helped with our hectic work schedules. From the moment you pull up to drop your car off your always promptly greeted and then taken to your service advisor in a very timely manner. Special thanks to Joe Izzy (service advisor), Dave Winnemore (Shop foreman), Jake Zimmerman (Shop technician) and Chris Clayton (Service Manager). Thank you all for the great job you did on my wife’s car! We couldn’t be happier! This is why we will continue to patronize Otto’s for sales & service for all of our BMW’s and all future purchasing. Sincerely, A very satisfied customer! Rick & Maryann Bauman. More

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I8 Roadster Just purchased my fourth car from Ottos and my third from Heath Camron I can always count on Heath to take care of all of the details. Buying has alw Just purchased my fourth car from Ottos and my third from Heath Camron I can always count on Heath to take care of all of the details. Buying has always been a simple and hassle free experience No surprises no issues just a happy customer As always the geniuses were there to answer all my questions and help with tips so I can enjoy my new Bmw More

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A distinctly enjoyable buying experience This was a very enjoyable experience evidenced by the excellent customer service provided by Elena V(with an assist by Wilmer R). Elena was knowledgea This was a very enjoyable experience evidenced by the excellent customer service provided by Elena V(with an assist by Wilmer R). Elena was knowledgeable,personable,and stepped up all aspects of the customer experience I had at Otto's BMW! I also want to compliment Brian for the time he gave me in understanding a couple nuances of my new M3 More

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Always an exceptional experience all the way around! My husband and I have purchased several cars from Otto's BMW, West Chester. They really care about making customers happy. Ian Welsh was a delight to My husband and I have purchased several cars from Otto's BMW, West Chester. They really care about making customers happy. Ian Welsh was a delight to work with. I am thrilled! More

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Great Dealer Otto’s BMW is a great BMW dealership They are helpful with a great selection and service as well.and are the best in the area by far. Otto’s BMW is a great BMW dealership They are helpful with a great selection and service as well.and are the best in the area by far. More

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