Kevin McGuire | Page 20

Got in and out of there in 1 hr with no issues. I would go back again. I would go back again. More

by gardenersdelight Verified Customer Verified Customer

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My experience was great actually something I’ve grown accustom too. I’ll definitely be back to do business there. accustom too. I’ll definitely be back to do business there. More

by EFOJEDA Verified Customer Verified Customer

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Kevin was real helpful Got done what I needed to get done on my car They were there for us. done on my car They were there for us. More

by NMOORE10 Verified Customer Verified Customer

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I got my warranty work done very rapidly. The service mgr got me out quickly The service mgr got me out quickly More

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Great,on time,professional over all,on time to my appointment, 100 satisfaction,the service and the rest,nothing wrong. appointment, 100 satisfaction,the service and the rest,nothing wrong. More

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Everything about this service department is about how to make more money. My truck was serviced with a multi-point inspection as normal two to three times a year and then my catalytic converters were stolen make more money. My truck was serviced with a multi-point inspection as normal two to three times a year and then my catalytic converters were stolen four weeks after service. A few days after dropping it off they did a multi-point inspection again and found 4,600 in additional repairs they wanted to do for me that were not covered by Toyota Care and thought I might want to get the work done while my truck was waiting for parts. After I declined my service advisor never called me again. I eventually spoke to a manager (not the service manager that was never in) and didn't get my truck back until four months later. I spoke to Toyota's corporate team but even then they seemed to feel that since they had given me a loaner, a Corolla in place of my Tundra, that I should have been happy about all of this. I would have been happy had they not tried to gouge me in the first place and been honest with me when I dropped the truck off that it would take four months to get it fixed. This is even after I agreed to pay a 640 referal fee which was supposed to expedite the parts once they were in stock. If that got them to me in four months I feel sorry for anyone who didn't pay it. This was my last trip to this dealer. My truck is going back to the dealer I bought it from for service (I'll make the drive) and for my Lexus I already started doing the same. More

by terdilts Verified Customer Verified Customer

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I loved texting what repairs were needed and how long it would take. Very nice and professional. would take. Very nice and professional. More

by fayerhome2 Verified Customer Verified Customer

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I did not have an appointment, they took care of my issue quickly and even got my next scheduled maintenance done! Kevin my service advisor was fantastic! He kept me informed on the progress of my repairs. quickly and even got my next scheduled maintenance done! Kevin my service advisor was fantastic! He kept me informed on the progress of my repairs. More

by Mjp71 Verified Customer Verified Customer

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Kevin at services took care of my car. He is excellent!! I will bring my car back to Kevin. He is excellent!! I will bring my car back to Kevin. More

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My advisor Kevin’s did an outstanding job answering all my questions and concerns! Thank you Kevin! my questions and concerns! Thank you Kevin! More

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