Kevin Miller | Page 12

Wonderful customer service! "Customer Service was outstanding!" We had a couple of bad experiences while looking to purchase a car at other dealers. Lance, Brain, Kevin and Re "Customer Service was outstanding!" We had a couple of bad experiences while looking to purchase a car at other dealers. Lance, Brain, Kevin and Renee, are the greatest! The employees work as a team. They are knowledgeable, and willing to go the extra mile help ensure that your car buying will be a good experience. They were patient with us, giving us time to make a decision without pressure. We will definitely tell our friends, about "Gateway Subaru!" More

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Very well satisfied customer! We are new to the Subaru family and actually purchased two Foresters in a short period of time. In each case, the entire staff was helpful, friendly We are new to the Subaru family and actually purchased two Foresters in a short period of time. In each case, the entire staff was helpful, friendly, encouraging and knowledgeable. They demonstrated patience and a genuine desire for us to be confident and happy with our purchases. Kevin Miller, Renee Ennis and Wendy Schiavone were just exceptional, there's no other way to say it. They reviewed everything with us and patiently answered every question we had (and there were many) until we were fully prepared to make a decision. Kris Parker as well went out of his way to ensure that our vehicles were prepped and serviced to meet our needs. We definitely recommend Gateway Surbaru as THE best dealership in the region. More

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Stress free experience! We were hesitant at first as the last two experiences with purchasing cars were not good. However, Kevin Miller was attentive to what we wanted and d We were hesitant at first as the last two experiences with purchasing cars were not good. However, Kevin Miller was attentive to what we wanted and did not pressure us in any way. He gave us time to discuss privately and we purchased the car that very day. Plus, we received a good trade in value for our other Subaru. Kevin was very through and patient in showing us all the new features and how to use them. I love my new Subaru. Thank you Kevin. More

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Great Experience Great experience all around. Didn't really intend to purchase a car, but called Gateway to ask a question or two about hybrids. Was transferred to S Great experience all around. Didn't really intend to purchase a car, but called Gateway to ask a question or two about hybrids. Was transferred to Steve, who talked to me for more than a half an hour about various aspects of different cars. Went in on a day when he wasn't working and dealt with Kevin, who was equally pleasant and knowledgable. Never felt rushed or pressured. Renee was great as well - got me in and out of the financing process quickly. At the end of the day, they gave me a nice trade-in amount for my existing Subaru and I just drove home in my 6th Subaru (or 7th - lost track at this point)! By far, the least stressful and easiest car purchase I've ever experienced. Everyone was genuinely nice and I would recommend Steve, Kevin, and Renee! More

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Just the Best! We personally want to thank Kevin Miller and Renee Ennis for their outstanding integrity and service. Knowing that I was still in a sling from Rotator We personally want to thank Kevin Miller and Renee Ennis for their outstanding integrity and service. Knowing that I was still in a sling from Rotator Cufff surgery, and had to drive a good distance(shhh) they were so totally awesome! Kevin is the epitomy of exactly what anyone would want in a car salesperson, and Renee took her time with us to make sure we understood the various choices/decisions. i rate them 100%, and would gladly speak with anyonr about them- positively of course!! More

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Service After the Sale I have owned my Subaru Outback for a couple of years and continue to be delighted with my experience with this dealership! Kevin Miller has been Grea I have owned my Subaru Outback for a couple of years and continue to be delighted with my experience with this dealership! Kevin Miller has been Great with Service after the Sale! More

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Wonderful dealership, great sales team! Have been considering a Subaru Forester for some time and finally got down to business last week. We had visited another Subaru dealer closer to home, Have been considering a Subaru Forester for some time and finally got down to business last week. We had visited another Subaru dealer closer to home, but our salesperson was absent at the time we visited, and the person who helped us there for a test drive, while very pleasant, did not demonstrate the features of the car. So we headed to the next closest, Gateway Subaru, just north of Salisbury MD, in DelMar. On arrival it was refreshing to be able to browse the selection without being descended upon by a phalanx of hungry salespeople! Once we had determined that there was a vehicle we liked, we went into the sales room, where we were welcomed by Kevin Miller. kEvin got some keys and we did a short test drive around the parking lot. (Having already had a road test at ten first dealership) Kevin was friendly, personable, and professional and very capably demonstrated the features of the car we had chosen. His scope of knowledge of the equipment, options, and warranty was encyclopedic! I was trying to play it cool, but my husband had some random outburst during the test drive....."I LOVE THIS CAR!!!!". Having laid our cards on the table in this fashion we decided to go inside with Kevin and work on price, which was accomplished quickly and painlessly, and was drama free, for a blessed change! We elected to take delivery a day or so later, and everything was in order when we arrived. I cannot overstate the friendliness of everyone we were introduced to and the overall relaxed feel inside the dealership. The showroom is very pleasant, and it's probably the most attractive car dealership I've ever been in. I have to confess I knew it was a nice place, having purchase a Saturn here many years ago. It has a nice kind of "Starbucks" feel to it. I have to mention one more time how the entire staff at Gateway is so welcoming and friendly. We met Steve Wergin, Wendy Shiavine, Renee, Brian, Kris.....everyone treated us like family. Kevin was outstanding as he shepherded us through the delivery and financing phases, and went over the car with a fine toothed comb. I had emailed Kevin at 6AM on delivery day to see if it was possible to have a hitch put on the car as a surprise for my husband, and he took care of it right away so it was there when we went out to see it. I really appreciated the extra effort he went through for that. All in all, we have probably purchase 10 new vehicles in our married life, and I've got to say this was the nicest sales experience we have ever had. Kudos to you, Gateway Subaru! More

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Best buying experience I have ever had! I arrived at Gateway Subaru with the intention of purchasing a used vehicle. I was not 100% decided and asked the sales person Kevin Miller to show me I arrived at Gateway Subaru with the intention of purchasing a used vehicle. I was not 100% decided and asked the sales person Kevin Miller to show me a few other models to ensure I felt I was choosing the best vehicle for my needs. Kevin quickly obtained keys and tags and said lets test drive it. It was so not the typical dealer experience! My spouse then had us shift direction and look at a new 2016 Forester. Kevin maintained such a positive attitude and was consistently willing to do what ever he could to arrive at a deal we felt comfortable with. I received a strong offer for my trade in off the bat and negotiating the new vehicle price was reasonable and to the point. Upon deciding to purchase we worked with Steve on the financing. Steve stated he was new to this aspect of car sales but handled the paper work well and reviewed every number to ensure we were comfortable signing for our beautiful new Forester! This is my first Subaru and I will definitely go back to Gateway Subaru for my next car be it used or new! Thank You! More

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Amazing experience Kevin Miller was a pleasure to deal with. His knowledge about the vehicle was outstanding. He made our visit an enjoyable one. I would recommend Gatew Kevin Miller was a pleasure to deal with. His knowledge about the vehicle was outstanding. He made our visit an enjoyable one. I would recommend Gateway Subaru to anyone looking for a new vehicle. More

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Super helpful, honest, and excellent service! All of the people we worked with were exceptionally polite and friendly. It was a super laid back environment. We were made to feel comfortable as pos All of the people we worked with were exceptionally polite and friendly. It was a super laid back environment. We were made to feel comfortable as possible. Everyone was honest and helpful! More

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