Kevin Monreal | Page 4

Purchase of a new car Craig Simpson and Kevin Monreal did an excellent job representing this dealership in the purchase of our new car. This is the third car Craig has help Craig Simpson and Kevin Monreal did an excellent job representing this dealership in the purchase of our new car. This is the third car Craig has helped us with. They should be valued employees. More

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Excellence I went with my dad to go get a car and we had gone to so many dealerships before but from the very beggining this place was different. Enviortment alo I went with my dad to go get a car and we had gone to so many dealerships before but from the very beggining this place was different. Enviortment alone was different and you didnt feel hounded. Its was fast and easy. Loved it and highly recommened! THANK YOU! More

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Great, all great people in Gunn Honda! Everyone is very helpful no matter what time of the day, they all hold conversations with you and are really just trying to help you find the best dea Everyone is very helpful no matter what time of the day, they all hold conversations with you and are really just trying to help you find the best deal. More

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Excellence!!! A friend referred me to Mr. Craig Simpson. I can definitely see why he receives so many awards. His assistant, Kevin Monreal, was excellent as well. T A friend referred me to Mr. Craig Simpson. I can definitely see why he receives so many awards. His assistant, Kevin Monreal, was excellent as well. They both provided friendly and terrific treatment towards me during the whole process, which Craig works very quickly to please you and makes sure you are satisfied during the whole process. Kevin is not far by and assisted Craig quite a bit. He is going to be excellent in this business, especially if he keeps getting so many of those great customer-pleasing tips. This is the 3rd Honda I have purchased since 2002. Always great service. I had kept the business card that my last salesman, Brian Metcalf, and called him because of his great service the last time I purchased a 2011 Honda Accord. Brian referred me to CraIg and I received excellent service from both he and Kevin Monreal. When it's time for a new Honda, Craig will be the man I call!! More

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Honda Accord Service Great service from the start, Service Rep explain clearly what was needed on our Honda Accord and the cost of the labor. The estimated time was withi Great service from the start, Service Rep explain clearly what was needed on our Honda Accord and the cost of the labor. The estimated time was within the time quoted . We were notified that our car was ready and they even applied the Honda coupon that was in the car. Thank you, Luis & Sandy Salazar More

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Great Experience What a professional group of individuals, from start to finish. We are never going any place else. Thank you for all your help. Keep up the great w What a professional group of individuals, from start to finish. We are never going any place else. Thank you for all your help. Keep up the great work. More

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Excellent service I received professional excellent service. Craig made it easy for us to decide to lease 2 vehicles. The numbers were right and additionally, the sales I received professional excellent service. Craig made it easy for us to decide to lease 2 vehicles. The numbers were right and additionally, the sales area is pleasing to the eye. More

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Refreshing Experience I read reviews so I will write one. We can all use some help sometimes. How refreshing it is to go back in time when a man's word was his bond. I read reviews so I will write one. We can all use some help sometimes. How refreshing it is to go back in time when a man's word was his bond. This is the case with Craig Simpson. When he said something I could count on it. We are from the Dallas-Ft. Worth area but we could not find the Fit in the color we (my wife) wanted but we were told that Gunn Honda was going to get a shipment in with what we wanted. We called sales and was connected with Craig Simpson. He said they had received two Yellow Fits one with Navi and one without. They had sold the one without Navi which was fine because we wanted Navi. We told him we would take but would have to fly in two days later. We ask if he wanted a credit card number or a bank transfer but he said that would not be necessary. Two days later a monster rain storm was due and we didn't want to drive 300 miles on I35 with the rain, trucks, new car, but Craig called to ask if we really wanted to come down with these adverse weather condition about to happen. We took his advise and waited three more days, ask again about payments but told it was not necessary even though we were adding some extras. He said to call him when we got on the plane and he would pick us up at the airport. I hated to call him at six in the morning but I did and he was there when we arrived with a smile on his face. We went to the Gunn Honda to see and test drive the car. Craig introduced us to his assistant Kevin who took us for a test ride and explained all the features of the car. He later set up our phone and programmed the Navi with our home address. Now it was time for the dreaded paperwork. There are always extras they try to force on you but this was not the case with Gunn Honda. Patrick Ford was very knowledgeable to our needs and presented us with only the options that pertained to us. We were offered other things but just for our information. We paid cash for the car with a out of town personal check which is something a local (Chevrolet) dealer would not do for us. We had to go the bank and get a cashiers check. The next day Craig called to make sure we got home safe and sound. The people that work here don't work on commission. The only thing they want is to insure that you have a pleasant car buying experience. More

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Right Car Mr. Simpson and Mr. Monreal made the purchase a low stress pleasant experience, in sharp contrast to other dealerships. Further, they listened to wha Mr. Simpson and Mr. Monreal made the purchase a low stress pleasant experience, in sharp contrast to other dealerships. Further, they listened to what I was looking for in the purchase and found the car I described and within the budget I had set. This was done in record speed. I had spent hours at other dealerships struggling with the shell game on pricing, trade-in, financing and lease terms. Well Done! rjb More

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