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Kevin Proo
Kevin Proo at Germain Honda of Surprise

Kevin Proo | Page 3

Service Advisor

Germain Honda of Surprise

13270 N Autoshow Ave
Surprise, AZ 85388

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4.9
197 Reviews

Languages Spoken

English English

Spanish Spanish

4.9

197 Reviews

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197 Reviews of Kevin Proo

June 24, 2026

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Employee Rating

Very helpful when I called the day before my service. Was able to service my car quickly. More

by JBRIGGS1967
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Recommend Dealer
Yes
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Jun 24, 2026

Germain Honda of Surprise responded

Thank you so much for your wonderful review and recommendation! Providing quality and efficient service is so important to us, and we are pleased that our team's efforts met your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Safe travels! Best Regards, Sassha Motz General Manager

June 23, 2026

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Employee Rating

Great service, great people overall a great dealership! Will be back, for sure....Thank you! More

by MIKEGANN70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nathan (Nate) Garcia, Alfredo (Al) Bustamante, Robert Solis

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Jun 23, 2026

Germain Honda of Surprise responded

Thank you for your kind review. Our team is pleased to know your service visit was a positive one. See you next time. Best Regards, Sassha Motz General Manager

June 18, 2026

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Great service and communication throughout visit! Kevin was fantastic to work with… you have one very satisfied customer!! More

by JEFF.POULLATH
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
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Jun 19, 2026

Germain Honda of Surprise responded

Thank you so much for sharing your experience with our Service Department. Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you. We want every single experience to be “five stars”! We appreciate you, your business, and the positive feedback. All the best! Best Regards, Sassha Motz General Manager

June 12, 2026

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Nicely done y y y just g j g h 9 I g j f More

by rfwilson.do
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
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Jun 15, 2026

Germain Honda of Surprise responded

We appreciate your business and 5-star rating. Best Regards, Sassha Motz General Manager

June 11, 2026

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Employee Rating

Service with Kevin was over the top. This was my first service after purchase. Service was completed in less time than quoted. More

by carolynsmith5
Recommend Dealer
Yes
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Jun 11, 2026

Germain Honda of Surprise responded

We thank you for trusting our team with your automotive needs and for leaving us this kind review. We are pleased to know Kevin ensured a quality service experience. Best Regards, Sassha Motz General Manager

June 04, 2026

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Employee Rating

The staff there are freindly and informative. They have a very comfortable and welcoming waiting area. More

by Jannice estrada
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ron Rattray

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Jun 05, 2026

Germain Honda of Surprise responded

Our team is pleased to know that your visit met our high 5-star standards of excellence and that you felt comfortable and welcomed. Please let us know if you need anything further. Best Regards, Sassha Motz General Manager

June 03, 2026

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Employee Rating

Thank you so very much for the excellent repair work done on my accord - so grateful! More

by danapstone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 03, 2026

Germain Honda of Surprise responded

Your business and trust in our team are greatly appreciated. We look forward to assisting you down the road. Best Regards, Sassha Motz General Manager

June 01, 2026

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Employee Rating

Kevin Proo was extermely helpful during our visit and took the time to explain everything in detail, also made sure we understood how all our warranty and extended warranties worked. Reached out after to More

by KDEWITT2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 02, 2026

Germain Honda of Surprise responded

Thanks for sharing positive feedback on Kevin. We truly appreciate hearing from people who have been helped by our amazing team. We sincerely appreciate your business. Best Regards, Cliff Gondek General Manager

May 29, 2026

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great service very professional! ! will use them again! highly recoomend them to friends and other Honda owners. More

by PORTERCAMP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 02, 2026

Germain Honda of Surprise responded

Your business and kind recommendation mean so much to us all. See you next time. Best Regards, Sassha Motz General Manager

May 29, 2026

Dealership Rating
Employee Rating

Excellent customer service. Work was performed in good time. Nice place to wait while service was completed. More

by wkindem
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jun 02, 2026

Germain Honda of Surprise responded

Providing a high-quality and efficient service experience is our top priority. We’re delighted to know your visit earned a 5-star rating and that you enjoyed a comfortable experience while waiting. Your satisfaction is exactly what we strive for, and we appreciate your feedback. Best Regards, Sassha Motz General Manager

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