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Kevin Proo
Kevin Proo at Germain Honda of Surprise

Kevin Proo | Page 3

Service Advisor

Germain Honda of Surprise

13270 N Autoshow Ave
Surprise, AZ 85388

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4.9
211 Reviews

Languages Spoken

English English

Spanish Spanish

4.9

211 Reviews

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211 Reviews of Kevin Proo

July 13, 2026

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Employee Rating

The facility is clean and comfortable. The Service staff was very friendly. It made the Service experience pleasant. More

by willtabata82
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
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Jul 14, 2026

Germain Honda of Surprise responded

Thank you for your kind words! We’re so glad our team ensured a quality guest experience. Providing a clean and comfortable environment and friendly service is exactly what we strive for. We truly appreciate your trust and look forward to seeing you at your next visit! Best Regards, Sassha Motz General Manager

July 04, 2026

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Employee Rating

This was my first service appointment after my purchase, and all went well. I hope this level of service continues. More

by BBEGLEYAZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 08, 2026

Germain Honda of Surprise responded

Thank you for choosing Germain for your automotive service needs. Our team is delighted that you enjoyed a 5-star experience, and we look forward to welcoming you back for more exceptional service experiences. Best Regards, Sassha Motz General Manager

July 03, 2026

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The car service was excellent as always. Kevin and the rest of the team were able to complete all the work on time that was promised. Thanks again! More

by gilbert.lopez24
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Service Communication
Recommend Dealer
Yes
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Jul 08, 2026

Germain Honda of Surprise responded

Our team works hard to ensure a positive and efficient visit. Thank you for sharing yours. Best Regards, Sassha Motz General Manager

July 03, 2026

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Service was good, fast & friendly. Problem with my car figured out and some other issues dealt with too. More

by Robyn
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Service Time
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Recommend Dealer
Yes
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Jul 08, 2026

Germain Honda of Surprise responded

Thank you for your great review! We're glad to hear our team provided fast, friendly service and was able to resolve your vehicle's concerns. We appreciate your business and look forward to assisting you again in the future! Best Regards, Sassha Motz General Manager

July 01, 2026

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Employee Rating

Quick efficient service from the time I pulled up till the job was complete. I feel very confident that the work was done in an excellent manor. More

by jim@jferny.com
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nathan (Nate) Garcia, Alfredo (Al) Bustamante, Robert Solis

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Jul 08, 2026

Germain Honda of Surprise responded

Thank you for your kind review! We're pleased to hear our team provided quick, efficient service and that you felt confident in the quality of the work completed. We appreciate your trust and look forward to assisting you again in the future! Best Regards, Sassha Motz General Manager

July 01, 2026

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Employee Rating

The dealership was helpful answering all questions, Kevin my advisor was knowledgeable and helpful as well More

by jzg440
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 08, 2026

Germain Honda of Surprise responded

Thank you for your kind review! We're glad to hear Kevin and our team provided knowledgeable, helpful service and took the time to answer all of your questions. We appreciate your business and look forward to assisting you again in the future! Best Regards, Sassha Motz General Manager

June 30, 2026

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Employee Rating

This dealership is conveniently located for us. It is a nice facility that we prefer. More

by angelita1307
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alfredo (Al) Bustamante

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Jul 08, 2026

Germain Honda of Surprise responded

Your complete satisfaction is our ultimate goal. Thank you for choosing Germain for your automotive needs. Best Regards, Sassha Motz General Manager

June 30, 2026

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Everyone is always so helpful and Kevin has always been great! Always smiling! His attention to detail is appreciated every time I take my car of my husband’s vehicle. More

by nrivera520
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alfredo (Al) Bustamante

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Jul 08, 2026

Germain Honda of Surprise responded

Thank you for your wonderful review! We're pleased to hear Kevin and our team continue to provide helpful, attentive, and friendly service. We appreciate your trust in us with both your vehicle and your husband's, and we'll be sure to share your kind words with Kevin. We look forward to assisting you again! Best Regards, Sassha Motz General Manager

June 30, 2026

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Employee Rating

Kevin was very helpful and the works was done in a timely manner! Thanks so much More

by RSNDS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 09, 2026

Germain Honda of Surprise responded

Providing a quality and efficient service experience is our ultimate goal. Thank you for sharing your visit. Best Regards, Sassha Motz General Manager

June 30, 2026

Dealership Rating
Employee Rating

Kevin proo was incredibly helpful. He was by far the best service expert I have had at your establishment. I will only be going through him from now on More

by mattdorsey1500
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jul 09, 2026

Germain Honda of Surprise responded

Thanks for sharing positive feedback on Kevin. We truly appreciate hearing from people who have been helped by our amazing team. We sincerely appreciate your business. Best Regards, Sassha Motz General Manager

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