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Kevin Proo
Kevin Proo at Germain Honda of Surprise

Kevin Proo | Page 3

Service Advisor

Germain Honda of Surprise

13270 N Autoshow Ave
Surprise, AZ 85388

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4.9
188 Reviews

Languages Spoken

English English

Spanish Spanish

4.9

188 Reviews

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188 Reviews of Kevin Proo

May 29, 2026

Dealership Rating
Employee Rating

Excellent customer service. Work was performed in good time. Nice place to wait while service was completed. More

by wkindem
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 02, 2026

Germain Honda of Surprise responded

Providing a high-quality and efficient service experience is our top priority. We’re delighted to know your visit earned a 5-star rating and that you enjoyed a comfortable experience while waiting. Your satisfaction is exactly what we strive for, and we appreciate your feedback. Best Regards, Sassha Motz General Manager

May 26, 2026

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Employee Rating

SERVICE DEPT IS GREAT! KEVIN IS VERY TRUSTING,KNOWLEGABLE, HELPFULL . ONLY DEALERSHIP PERSON I EVER LOOKED FORWARD TO SEEING. ALWAYS UP BEAT AND SMILING. More

by terazona
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 27, 2026

Germain Honda of Surprise responded

Thank you for leaving Kevin this kind review. We are fortunate to have him on our team of professionals, taking great care of our valued guests. We know Kevin looks forward to assisting you next time. Best Regards, Cliff Gondek General Manager

May 23, 2026

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Employee Rating

Came in contact with Germain Honda from their excellent service department. After determining our previous vehicle was not worth fixing, we toured the used vehicles available and eventually purchased a More

by alangease
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kiara Ruiz, Juan Marino

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May 26, 2026

Germain Honda of Surprise responded

Thank you for sharing your experience! We’re glad our service team was able to assist you and that you found a vehicle that met your needs. We appreciate your kind words about our helpful and courteous staff and thank you for choosing Germain Honda! Best Regards, Sassha Motz General Manager

May 22, 2026

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Employee Rating

Communicative, and haven’t given me any reason to not return. Even tho I was just getting an oil change, I’d return, the lobby is clean and cool and the staff was helpful and timely. More

by samarripasa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 26, 2026

Germain Honda of Surprise responded

Thank you for your kind feedback! We’re glad to hear our team was communicative and that you enjoyed the clean, comfortable waiting area and timely service. We truly appreciate your support and look forward to seeing you again! Best Regards, Sassha Motz General Manager

May 20, 2026

Dealership Rating
Employee Rating

Nice waiting area very clean, and offers available snacks and refreshments. Comfortable seats and very clean area More

by MANUELMA24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 21, 2026

Germain Honda of Surprise responded

Thank you for your kind feedback! We’re glad you enjoyed our clean and comfortable waiting area, along with the snacks and refreshments. We appreciate you taking the time to share your experience! Best Regards, Cliff Gondek General Manager

May 20, 2026

Dealership Rating
Employee Rating

Kevin Proo is amazing to work with! I will always use Kevin as our service advisor for our Honda odyssey More

by JOHNNY.KOSTOLNIK20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 21, 2026

Germain Honda of Surprise responded

Thank you for your wonderful feedback! We’re so glad to hear Kevin continues to provide such amazing service for your Honda Odyssey. We truly appreciate your loyalty and trust in our team! Best Regards, Cliff Gondek General Manager

May 18, 2026

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Employee Rating

Great service. Was done much sooner than promised! I would recommend this dealership and will certainly use them for my service needs in the future. Nice clean new More

by MARDY1951
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nathan (Nate) Garcia, Alfredo (Al) Bustamante, Robert Solis

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May 19, 2026

Germain Honda of Surprise responded

Thank you for sharing your experience and for choosing Germain for your automotive needs. We are pleased to know our team beat our time expectations, and we look forward to seeing you back for more amazing experiences. Best Regards, Sassha Motz General Manager

May 15, 2026

Dealership Rating
Employee Rating

Kevin was so nice to me and very helpful. I would want to work with him again. More

by tlewis8852
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
May 19, 2026

Germain Honda of Surprise responded

We are fortunate to have Kevin on our team of professionals, taking great care of our valued guests. Thank you for leaving him this kind review. Best Regards, Sassha Motz General Manager

May 14, 2026

Dealership Rating
Employee Rating

Kevin Proo was fantastic! He kept me updated on my vehicle and worked with my schedule. He made the process really smooth and easy! More

by HABERER.KRISTIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 20, 2026

Germain Honda of Surprise responded

We are delighted to know that Kevin provided you with the quality 5-star experience that our team works hard to provide every guest. Thank you for taking the time to share your visit. Best Regards, Sassha Motz General Manager

May 14, 2026

Dealership Rating
Employee Rating

The dealership was well organized the wait time was not long at all and it was clean. More

by Miguel.delacueva93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
May 20, 2026

Germain Honda of Surprise responded

Your business and positive feedback are greatly appreciated. See you down the road. Best Regards, Sassha Motz General Manager

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