Kevin Rafeek
Kevin Rafeek at Southern Acura Newport News

Kevin Rafeek | Page 19

Service Advisor

Southern Acura Newport News

12501 Jefferson Ave
Newport News, VA 23602

Contact Me
4.9
841 Reviews
4.9

841 Reviews

Write a Review

841 Reviews of Kevin Rafeek

December 13, 2025

Dealership Rating
Employee Rating

Prompt attention. Excellent service. The staff show prompt attention to my needs. I received excellent service while getting my vehicle attended to. Enjoyed all of the More

by rvsnipes1
Recommend Dealer
Yes

Other Employees Tagged: Kevin Rafeek

Dec 16, 2025

Southern Acura Newport News responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

December 12, 2025

Dealership Rating
Employee Rating

The service team isolated the issue and pursued a goodwill warranty repair with an acceptable outcome. Obtaining the part was challenging. More

by NeverAgainAnAcura
Recommend Dealer
Yes

Other Employees Tagged: Kevin Rafeek

December 12, 2025

Dealership Rating
Employee Rating

Very professional Kevin gave Great service Has always had my car service there and will continue to Kevin kept us informed on the status on our car More

by ymorris886
Recommend Dealer
Yes

Other Employees Tagged: Kevin Rafeek

Dec 12, 2025

Southern Acura Newport News responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

December 12, 2025

Dealership Rating
Employee Rating

Warm welcome by Kevin. Quick check in. Great explanation of service by technician. Clean waiting area More

by HEYACURAMAN777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 12, 2025

Southern Acura Newport News responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

December 11, 2025

Dealership Rating
Employee Rating

The service department is awesome. They know how to take care of their customers and are fun to just talk to to get general knowledge of vehicles, etc.. More

by christophernorcross
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cisco Lugo, Jessica Goodale , Daryl Hoe, Jessica Goodale

Dec 12, 2025

Southern Acura Newport News responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

December 11, 2025

Dealership Rating
Employee Rating

Very good customer service Done ? ? Friendly staff clean waiting area That's all I have to say More

by MABRSAM
Recommend Dealer
Yes

Other Employees Tagged: Kevin Rafeek

Dec 12, 2025

Southern Acura Newport News responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

December 11, 2025

Dealership Rating
Employee Rating

My interactions with the service staff, including Kevin were excellent. I was signed in quickly and they began work on my vehicle right away -- very efficient. More

by c.w.williams
Recommend Dealer
Yes

Other Employees Tagged: Kevin Rafeek

Dec 12, 2025

Southern Acura Newport News responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

December 09, 2025

Dealership Rating
Employee Rating

I have always been satisfied with this dealership since I have been coming here and I have had Excellent service from my appointment to finish service. More

by quentinroyal51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cisco Lugo

December 09, 2025

Dealership Rating
Employee Rating

easy to make appointments. people at dealership, very helpful. Hopefully repair on dealership will be completed, soon. More

by FWCORYJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 05, 2025

Dealership Rating
Employee Rating

Was able to make an appointment the same day. Kevin provided loaner car because it took longer than expected. More

by ejtmlt01
Recommend Dealer
Yes

Other Employees Tagged: Kevin Rafeek

...
19
...

Dealership Inventory (108 Vehicles)

new 2026 Acura Integra car, priced at $36,245
2026 Acura Integra
new
Solar Silver Metallic exterior
CVT
Front-wheel Drive
new 2026 Acura RDX car, priced at $56,900
2026 Acura RDX
new
Apex Blue Pearl exterior
Automatic
All-wheel Drive
new 2026 Acura MDX car, priced at $67,450
2026 Acura MDX
new
Platinum White Pearl exterior
Automatic
All-wheel Drive
new 2026 Acura ADX car, priced at $40,650
2026 Acura ADX
new
Crystal Black Pearl exterior
CVT
All-wheel Drive
new 2026 Acura ADX car
2026 Acura ADX
new
Apex Blue Pearl exterior
CVT
Front-wheel Drive
new 2026 Acura Integra car, priced at $40,095
2026 Acura Integra
new
Apex Blue Pearl exterior
CVT
Front-wheel Drive