Kevin Rafeek
Kevin Rafeek at Southern Acura Newport News

Kevin Rafeek

Service Advisor

Southern Acura Newport News

12501 Jefferson Ave
Newport News, VA 23602

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4.9
606 Reviews
4.9

606 Reviews

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606 Reviews of Kevin Rafeek

October 30, 2025

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Employee Rating

Do great work and it is not timely. Looking forward to my next purchase at southern acura More

by anewborn63
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Recommend Dealer
Yes

Other Employees Tagged: Daryl Hoe

October 30, 2025

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Our sales rep was awesome, he provided great customer service and was very helpful to us! More

by Anonymous
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Recommend Dealer
Yes

October 29, 2025

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I had a good experience there a will be using their services again on the future More

by scosby33
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Recommend Dealer
Yes

October 29, 2025

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My service advisor, Kevin is pleasant and knowledgeable. Happy with the service received. Looking forward to coming back and getting all future services with Acura. More

by jenni.g0508
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Devin Sheldon, Cisco Lugo

October 28, 2025

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I love being able to come to my appointment and the person working on my car is already there and waiting. Live her smile, and eagerness to assist. Thank you for that. I really needed that welcome that More

by Arnisescott
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cisco Lugo, Jessica Goodale

October 25, 2025

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Excellent customer service i never wait and the experience never disappoints. I will always bring my car to Kevin and the Southern Acura team. More

by Tamara
Recommend Dealer
Yes

Other Employees Tagged: Kevin Rafeek

October 25, 2025

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Kevin is always professional and courteous when I am receiving service at Southern Acura. I can depend on my car being serviced promptly and with great care. More

by CRYSTALECARRINGTON
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Recommend Dealer
Yes

Other Employees Tagged: Cisco Lugo

October 24, 2025

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Employee Rating

Kevin is always kind and explains things thoroughly. The dealership is always quick at getting me in and out, and the waiting area is nice with great refreshment. More

by brownshay1234
Recommend Dealer
Yes

Other Employees Tagged: Kevin Rafeek

October 24, 2025

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We are happy with the service and will use the dealership again. The service manager was very nice and professional. More

by COB0
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cisco Lugo, Jessica Goodale

October 24, 2025

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A very pleasant experience with knowledgeable staff and excellent communication. The video of problems was great. More

by rpresssr
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cisco Lugo

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