Kevin Rafeek
Kevin Rafeek at Southern Acura Newport News

Kevin Rafeek | Page 66

Service Advisor

Southern Acura Newport News

12501 Jefferson Ave
Newport News, VA 23602

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4.9
789 Reviews
4.9

789 Reviews

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789 Reviews of Kevin Rafeek

November 25, 2024

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Employee Rating

Always a great experience here. Everyone is polite and communicates effectively. Any issues are always resolved. More

by kdosurber
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Service Time
Service Communication
Recommend Dealer
Yes

November 23, 2024

Dealership Rating
Employee Rating

I feel that Kevin, my service writer, and Ray, the technician that worked on my car, tried very hard to take good care of my problem and me. More

by DGorbett
Recommend Dealer
Yes

Other Employees Tagged: Cisco Lugo

November 22, 2024

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Employee Rating

Kevin always welcomes me by name and makes my visit enjoyable. Takes care of my car service in every way. More

by Pbrutledge16
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cisco Lugo , Berna Aguirre

November 22, 2024

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Employee Rating

Working with Cisco and his team is always pleasant. They keep me informed through the process More

by Sharlikamason
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cisco Lugo , Berna Aguirre

November 21, 2024

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Employee Rating

Service was good. Kevin was very kind and knowledgeable. I will ask for him on our next visit. More

by RTODD6454
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Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Berna Aguirre

November 20, 2024

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Employee Rating

My service consultant Kevin was polite and professional, I just only needed a oil change but he informed me of a service special which I didn't know about and schedule me for additional services. More

by outtamind
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Recommend Dealer
Yes

November 20, 2024

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Employee Rating

I have been dealing with this dealership since purchasing my car in 2018. My experience has been average at best and terrible in dealing with an electrical problem a while back. Most recently when in for s More

by jbittenbring
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Recommend Dealer
No

November 19, 2024

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Kevin was very courteous and prompt with my service. Did not try to sell unnecessary services. More

by ejtmlt01
Recommend Dealer
Yes

November 19, 2024

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Employee Rating

Very quick service and the man who checked me out is always so friendly and personable. He is welcoming and a breath of fresh air. More

by brownalf1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cisco Lugo

November 19, 2024

Dealership Rating
Employee Rating

Customer service was awesome, love the coffee bar and the wait was pleasant. Good visit More

by lewishamp2
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
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