Kevin Rafeek | Page 68
Service Advisor
Southern Acura Newport News
12501 Jefferson Ave
Newport News, VA 23602
811 Reviews
Write a Review811 Reviews of Kevin Rafeek
November 27, 2024
The best experience I've had at any car dealership. I will return to receive the benefits and rewards for my vehicle. I will return to receive the benefits and rewards for my vehicle. More
Other Employees Tagged: Cisco Lugo , Berna Aguirre
November 27, 2024
Cisco is always very responsive and helpful anytime we need service. The team has always been great. need service. The team has always been great. More
Other Employees Tagged: Cisco Lugo , Berna Aguirre
November 23, 2024
I feel that Kevin, my service writer, and Ray, the technician that worked on my car, tried very hard to take good care of my problem and me. technician that worked on my car, tried very hard to take good care of my problem and me. More
Other Employees Tagged: Cisco Lugo
November 22, 2024
Kevin always welcomes me by name and makes my visit enjoyable. Takes care of my car service in every way. enjoyable. Takes care of my car service in every way. More
Other Employees Tagged: Cisco Lugo , Berna Aguirre
November 22, 2024
Working with Cisco and his team is always pleasant. They keep me informed through the process They keep me informed through the process More
Other Employees Tagged: Cisco Lugo , Berna Aguirre
November 20, 2024
My service consultant Kevin was polite and professional, I just only needed a oil change but he informed me of a service special which I didn't know about and schedule me for additional services. I just only needed a oil change but he informed me of a service special which I didn't know about and schedule me for additional services. More
November 20, 2024
I have been dealing with this dealership since purchasing my car in 2018. My experience has been average at best and terrible in dealing with an electrical problem a while back. Most recently when in for s my car in 2018. My experience has been average at best and terrible in dealing with an electrical problem a while back. Most recently when in for standard service under a pre purchased maintenance agreement I was advised after the work was completed that the agreement had expired and I needed to pay for the service. Even though I was given discounts I still ended paying over $100 for what I believed was prepaid. I will not be returning to this dealership other than for a recall matter which had been open for almost a year. More

