Kevin Rafeek
Kevin Rafeek at Southern Acura Newport News

Kevin Rafeek | Page 69

Service Advisor

Southern Acura Newport News

12501 Jefferson Ave
Newport News, VA 23602

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4.9
789 Reviews
4.9

789 Reviews

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789 Reviews of Kevin Rafeek

September 26, 2024

Dealership Rating
Employee Rating

It's always fast and everyone very respectful and helpful Kevin is always attentive to my needs More

by JSROONEY1
Recommend Dealer
Yes

Other Employees Tagged: Kevin Rafeek

September 24, 2024

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Employee Rating

Quick, efficient service. Positive response. Kevin is very knowledgeable and is quite helpful. I appreciate that he remembers who I am. More

by jamesfsnyder
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Cisco Lugo

September 24, 2024

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Employee Rating

Kevin and Cisco always take care of my service needs and ensure my car is taken car of. Quick and easy process. The car porter was very personable and made the shuttle rides quick and painless. More

by Mmiltnercnu
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Recommend Dealer
Yes

Other Employees Tagged: Cisco Lugo

September 24, 2024

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Service and follow up were top of the line as is always the case. This is the reason I take a Lexus to them when a Lexus just down the road More

by Tedghemmert
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Recommend Dealer
Yes

Other Employees Tagged: Cisco Lugo , Berna Aguirre

September 21, 2024

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Employee Rating

Great service from the whole team! They have taken care of the three Acuras we have purchased and never a problem getting things done. It is especially nice that they clean the car b More

by Wfcress
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Devin Sheldon, Cisco Lugo , Berna Aguirre

September 21, 2024

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Employee Rating

Curious, kind, reliable and always on time to sevice you if not earlier. I would recommend them More

by D9404
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Recommend Dealer
Yes

September 15, 2024

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This dealership works diligence to get the job done. They help you to save money by lending you a loaner car while they fix your car. I truly love the service they give. The rock! More

by RONALD.COOPER52000
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Cisco Lugo , Berna Aguirre

Sep 20, 2024

Southern Acura Newport News responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

September 13, 2024

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Employee Rating

I purchased a used car from Devon at Southern Acura , he and his manager have been wonderful. They have helped with everything I have needed. I highly recommend them. More

by mwatson60
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Brett Whitney

September 11, 2024

Dealership Rating
Employee Rating

Pleasant customer service when scheduling Excellent service advisors and trustworthy Quality work and low pressure More

by SColls
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Cisco Lugo

September 06, 2024

Dealership Rating
Employee Rating

Outstanding customer service. The Southern Acura service department promptly diagnosis the issue with my vehicle and made me aware of the repairs required. I'm very pleased with More

by ASLAMOND
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Cisco Lugo , Berna Aguirre

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