Kevin Rafeek | Page 72

I have been dealing with this dealership since purchasing my car in 2018. My experience has been average at best and terrible in dealing with an electrical problem a while back. Most recently when in for s my car in 2018. My experience has been average at best and terrible in dealing with an electrical problem a while back. Most recently when in for standard service under a pre purchased maintenance agreement I was advised after the work was completed that the agreement had expired and I needed to pay for the service. Even though I was given discounts I still ended paying over $100 for what I believed was prepaid. I will not be returning to this dealership other than for a recall matter which had been open for almost a year. More

by jbittenbring Verified Customer Verified Customer

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Kevin was very courteous and prompt with my service. Did not try to sell unnecessary services. Did not try to sell unnecessary services. More

by ejtmlt01 Verified Customer Verified Customer

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Very quick service and the man who checked me out is always so friendly and personable. He is welcoming and a breath of fresh air. always so friendly and personable. He is welcoming and a breath of fresh air. More

by brownalf1 Verified Customer Verified Customer

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Customer service was awesome, love the coffee bar and the wait was pleasant. Good visit wait was pleasant. Good visit More

by lewishamp2 Verified Customer Verified Customer

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I have always been very satisfied with the service at the Southern Acura in Newport News, VA. They have always been able to fit me in to accommodate my schedule. Thanks for having a great team in the service Southern Acura in Newport News, VA. They have always been able to fit me in to accommodate my schedule. Thanks for having a great team in the service department. More

by HWALTHALL Verified Customer Verified Customer

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Excellent service and I didn’t have to sit for a long time while waiting for my car time while waiting for my car More

by KCHINTON1 Verified Customer Verified Customer

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Kevin did great job for my car maintenance. He kept me well informed, patiently explained to me what needed and why. He is very professional and friendly He kept me well informed, patiently explained to me what needed and why. He is very professional and friendly More

by Cecilia Verified Customer Verified Customer

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Kevin and the service team are always helpful and kind. They are mindful of any issues pertaining my vehicle. They are mindful of any issues pertaining my vehicle. More

by MSPENCER7 Verified Customer Verified Customer

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Kevin Rafeek is an asset to Southern Acura. He is very nice and very knowledgeable and very pleasant to work with. He always keeps me updated on the status of my vehicle and answers any questio He is very nice and very knowledgeable and very pleasant to work with. He always keeps me updated on the status of my vehicle and answers any questions I may have. More

by Acura TLX Verified Customer Verified Customer

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The southern acura team ALWAYS get the job done! ! They are very efficient and reliable!! ! They are very efficient and reliable!! More

by jalia_campbell Verified Customer Verified Customer

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