Kevin Rafeek
Kevin Rafeek at Southern Acura Newport News

Kevin Rafeek | Page 73

Service Advisor

Southern Acura Newport News

12501 Jefferson Ave
Newport News, VA 23602

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4.9
843 Reviews
4.9

843 Reviews

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843 Reviews of Kevin Rafeek

November 09, 2024

Dealership Rating
Employee Rating

Good services and they are real quick to respond back to your message nice job More

by newvaprince
Service Price Transparency
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Recommend Dealer
Yes

November 08, 2024

Dealership Rating
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Great customer service, Kevin is always on top of things. Also, the mechanic I spoke to about my vehicle was great More

by brianjsolano
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Recommend Dealer
Yes

November 08, 2024

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Professional, yet friendly atmosphere. Clearly explained everything that was being done. Found a recall I didn’t know about, and took care of it while they had the car! More

by Kboyette
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Recommend Dealer
Yes

Other Employees Tagged: Cisco Lugo , Berna Aguirre

November 08, 2024

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Employee Rating

Cisco & David were very professional. Had me in and out like they promised. Love working with Southern Acura More

by JMILTY1
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Cisco Lugo , Berna Aguirre

November 07, 2024

Dealership Rating
Employee Rating

Kevin was extremely helpful and professional, with me needing last minute services. He even completed my maintenance service, on top of taking care of tires. More

by aprilmcgraw26
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Recommend Dealer
Yes

November 01, 2024

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Enjoy having Kevin as my service tech. He keeps my RDX running smoothly. Thank you More

by jmacturn
Recommend Dealer
Yes

October 23, 2024

Dealership Rating
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Good service. Nice people. I wish the maintenance coupons we have from when we bought our car and the dealership was HALL Acura would be honored. More

by GEE
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Recommend Dealer
Yes

Other Employees Tagged: Cisco Lugo

Oct 30, 2024

Southern Acura Newport News responded

Thank you for taking the time to provide us with this feedback.

October 18, 2024

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Great service and very timely! Very satisfied with vehicle service. Team was very professional to me. More

by Psilver2011
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Recommend Dealer
Yes

October 17, 2024

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Great Service as always! Kevin is very helpful and makes sure you are well taken care of. More

by JULIA0418
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Recommend Dealer
Yes
Oct 17, 2024

Southern Acura Newport News responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

October 17, 2024

Dealership Rating
Employee Rating

Amazing and fast service I would really appreciate that they were able to get me in at a last minute notice. Thank you for all that you do. More

by jowillie89
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Oct 17, 2024

Southern Acura Newport News responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

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