Kevin Rafeek | Page 77

Experienced, knowledgeable and customer centered staff 15-year customer who purchased two Acura vehicles at the dealership. The personal service keeps me coming back! Well done Kevin and team! 15-year customer who purchased two Acura vehicles at the dealership. The personal service keeps me coming back! Well done Kevin and team! More

by John & Gail M. Verified Customer Verified Customer

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I’ve been bringing my TSX here for service since I relocated to Newport News a couple of years ago. I am happy to say that I have had very pleasant experiences with both the Service and Parts departme relocated to Newport News a couple of years ago. I am happy to say that I have had very pleasant experiences with both the Service and Parts departments. I’m driving my fifth Acura and I am almost certain to buy a sixth. Thanks! More

by Redtree55 Verified Customer Verified Customer

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Harassment - I don't own an Acura - you have me mixed up with someone else and still have not fixed the issue. with someone else and still have not fixed the issue. More

by Kevdihunt Verified Customer Verified Customer

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Excellent customer service. .... ...professional, timely, warm welcome upon entering the service department... .... pleasant atmosphere, showed genuine concern for me as a custom .... ...professional, timely, warm welcome upon entering the service department... .... pleasant atmosphere, showed genuine concern for me as a customer.... More

by DAA_Titans2017 Verified Customer Verified Customer

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Kevin is the best! He always takes care of me and makes sure my car is running great. He listens to my concerns and let men know the best route to make where it's not a He always takes care of me and makes sure my car is running great. He listens to my concerns and let men know the best route to make where it's not a huge financial burden. He is awesome . I appreciate him ! More

by Tgoode10 Verified Customer Verified Customer

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My 2020 Acura ILX told me it was due a B1 service. I called Southern Acura and was able to get a service appointment on the date and time I requested. I waited in the lobby until completion of the s I called Southern Acura and was able to get a service appointment on the date and time I requested. I waited in the lobby until completion of the service. I was given progress checks and advised of additional services needed based on dealer checks (front wheel alignment and transmission fluid replacement). My wait was very comfortable weather-wise. The staff was very informative and efficient. More

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I came in for a minor service and it was completed. They also checked to make sure there were not other issues with my vehicle. Very understanding service advisor. They also checked to make sure there were not other issues with my vehicle. Very understanding service advisor. More

by Vinette.lewinson Verified Customer Verified Customer

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Great service. I was in and out quickly. The staff is very nice and professional. I was in and out quickly. The staff is very nice and professional. More

by Maalik.davon Verified Customer Verified Customer

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Done on time including wash, good job! Kevin, as usual, was welcoming and got us in quick. Kevin, as usual, was welcoming and got us in quick. More

by RF4C Driver Verified Customer Verified Customer

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Great friendly service. ..service was fast and efficient. I was offered a promotional special which i took advantage of and was completely satisfied with my service. I will b ..service was fast and efficient. I was offered a promotional special which i took advantage of and was completely satisfied with my service. I will be returning for my yearly services in the future. More

by Ladiere Verified Customer Verified Customer

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