Kevin Rafeek | Page 8
Service Advisor
Southern Acura Newport News
12501 Jefferson Ave
Newport News, VA 23602
810 Reviews
Write a Review810 Reviews of Kevin Rafeek
March 05, 2026
Kevin was very attentive and his customer service was outstanding. He provided a great description of service and kept me up to speed on all service status. outstanding. He provided a great description of service and kept me up to speed on all service status. More
Other Employees Tagged: Kevin Rafeek
March 05, 2026
Very customer friendly and trustworthy service The staff take time in listening to the customer and the recommended maintenance is always on point take time in listening to the customer and the recommended maintenance is always on point More
Other Employees Tagged: Kevin Rafeek
March 04, 2026
Always excellent until that caliper brake issue. Kevin and his coworker's are always polite and very respectful. You can't get no better than that. Kevin and his coworker's are always polite and very respectful. You can't get no better than that. More
Other Employees Tagged: Kevin Rafeek
March 02, 2026
It has been amazing. Anytime there is something wrong with my car, I'm able to quickly get it in, fixed, and out within the week. Saving soo much on renting cars. Anytime there is something wrong with my car, I'm able to quickly get it in, fixed, and out within the week. Saving soo much on renting cars. More
Other Employees Tagged: Kevin Rafeek
March 01, 2026
Service was excellent as always. and they know what they doing. They do their job very professional. and they know what they doing. They do their job very professional. More
Other Employees Tagged: Cisco Lugo, Jessica Goodale, Charlie Miles
February 28, 2026
The entire process, from initial inquiry to finalization, was remarkably smooth and efficient, which made what could often be a stressful experience genuinely pleasant. It is truly refreshing to encounter a was remarkably smooth and efficient, which made what could often be a stressful experience genuinely pleasant. It is truly refreshing to encounter a team that clearly prioritizes customer satisfaction and delivers such a high standard of service. I am exceptionally pleased with the outcome of my visit and feel confident in the quality of service provided. Thank you once again for a positive and seamless experience. I will not hesitate to recommend your dealership to friends, family, and colleagues, and I look forward to any future interactions. More
Other Employees Tagged: Kevin Rafeek
February 28, 2026
Excellent service. Very respectful and professional staff. I received xcellent service. I commend the staff for being very respectful and professional. They kept me inf Very respectful and professional staff. I received xcellent service. I commend the staff for being very respectful and professional. They kept me informed throughout my wait. More
Other Employees Tagged: Kevin Rafeek
February 27, 2026
The customer service was initially questionable but got better and I did feel like the employees were there to help me and cared about my issue. The dealership feels like a racket but Kevin and Charlie cam better and I did feel like the employees were there to help me and cared about my issue. The dealership feels like a racket but Kevin and Charlie came through in the clutch! More
Other Employees Tagged: Charlie Miles

