Kevin Riggleman
Kevin Riggleman at Tri State Nissan

Kevin Riggleman | Page 9

Service Advisor

Tri State Nissan

1230 Millwood Pike
Winchester, VA 22602

4.8
104 Reviews
4.8

104 Reviews

Write a Review

104 Reviews of Kevin Riggleman

January 25, 2023

Dealership Rating
Employee Rating

They were very friendly & professional and I was surprised that they finished my state inspection in record time. More

by Carathbun106
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bob Pressler

Jan 27, 2023

Tri State Nissan responded

Thanks, we're happy to hear you had a positive experience with our team! Your review makes a difference to us and is beneficial as a way to introduce others to what we do here. Because of feedback like yours, we can confirm that we are heading in the right direction. If you're ever in need of more help, please let us know! We recognize our customers are busy and are beyond thankful for their willingness to spend time giving us feedback.

January 25, 2023

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Employee Rating

Always have excellent experience with the shop, get in right in and out. Very thorough and always helpful with any questions or concerns I may have. Thanks team! More

by Sarahgerometta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 27, 2023

Tri State Nissan responded

Thanks, we are very happy to have provided you with such a positive experience! We select, train, and coach our team around the idea that customers deserve memorable and positive experiences and it is up to them to deliver. We are honored by your choice to do business with us and look forward to your next visit. We're looking forward to your next visit with us!

January 25, 2023

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Employee Rating

The best place to go for any work done on any car Bob in service was the best More

by kate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: bob was the best

Jan 27, 2023

Tri State Nissan responded

Hi Kate, we are happy to have provided you with such a positive experience! Our brand promise is all about delivering seamless experiences that exceed customer expectations! We know that you have options and are very honored that you selected us and proud to have served you. We hope you allow us to help you again. Rest assured; we will do whatever it takes to deliver on our promise.

January 24, 2023

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Great service with knowledgeable staff helping from the time I dropped off the car, keeping me updated through the process and then checking out. More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 26, 2023

Tri State Nissan responded

Thank you again for taking the time to let us know how we did. Our goal after all; is to provide customers with superior products that exceed their expectations. It is thanks to customers like you taking the time to tell us what we are doing right that we are able to constantly strive for excellence. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 20, 2023

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Employee Rating

When I pulled up to service section to get an oil change, they took me right. Not a long wait, I didn’t catch his name, but the guy that took care of me was SUPER NICE! More

by Rakel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 24, 2023

Tri State Nissan responded

Hi Rakel, thank you for taking the time to leave a review for us at Tri-State Nissan. We're happy we could meet your expectations! Online feedback is precious to us and we are thankful you took the time to let us know about your experience with us. If you have any further questions, please give us a call. We're always happy to help!

January 20, 2023

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Employee Rating

I went for my complimentary maintenance, and last time was told my oil change was recommended at another 5K miles (I was at 12K), when it’s synthetic oil and was told by the dealership I purchased it at t More

by systolicfire
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Brian Nieves

Jan 24, 2023

Tri State Nissan responded

Thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. Falling short of meeting your expectations is not to the standards we strive to achieve, Thank you for providing this information so we can improve upon our services. We hope to hear from you soon. Tri-State Nissan

May 27, 2022

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Employee Rating

Tri-State Sales Consultant Payne and Finance Manager was very professional. They went above and beyond to make buying a vehicle easy. More

by wright_5560
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Nieves, Angel Payne, Sonny Najafi

Jun 01, 2022

Tri State Nissan responded

Thanks, we are so happy to read such a great review about Tri-State Nissan! We always strive to provide top-quality service to every guest, and are pleased to hear that you enjoyed your experience here at Tri-State Nissan!

Oct 20, 2022

Tri State Nissan responded

Thank you so much for taking a few moments to let us know how we are doing. From the start we have made it our goal to hire individuals who are passionate about service and willing to go the extra mile. It is good to know that our team exceeded your expectations and made your experience memorable. Online feedback is precious to us and we are thankful you took the time to let us know about your experience with us.

July 26, 2021

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Employee Rating

Car Buyer Beware! We were promised a fix to our car, after they sold us one with an air condition system that didn't work, and then they reneged. Do not buy when there are honest dealers around. Imagine More

by C-ville customer
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Brian Nieves, I had to select the people in this review. I didn't work with either of them.

March 14, 2021

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Employee Rating

Thank you Kevin and Todd! Excellent service and great communication amongst us! Tri state Nissan continues to be above the rest of their competition. Shaun More

by stimot19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Todd

Mar 15, 2021

Tri State Nissan responded

Yay! We're so glad to hear Kevin and Todd did such a great job, Shaun! We appreciate your feedback and look forward to seeing you next time! - Tri-State Nissan

March 09, 2021

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Kevin has been our mainstay at Tri State Nissan for years. He is the essence of professionalism, congeniality and practical knowledge. Kevin anticipates the needs of each of our vehicles and remember More

by Kerrydancer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 09, 2021

Tri State Nissan responded

Wow! Thank you for this awesome feedback! We're certainly lucky to have Kevin on the Tri-State Nissan team and we're so glad to hear you can always count on him. We'll pass along this great review to him, he'll be thrilled to hear it!

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