Professional and courteous service.
You feel at home and well taken care of by everyone at Tri-State.
You feel at home and well taken care of by everyone at Tri-State.
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by Lucky Lady
Service Price Transparency
Feb 01, 2023 -
Tri State Nissan responded
THANK!!!! We are honored by your choice to do business with us, and look forward to your next visit.
They were very friendly & professional and I was
surprised that they finished my state inspection in record time.
surprised that they finished my state inspection in record time.
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by Carathbun106
Service Price Transparency
Other Employees Tagged:
Bob Pressler
Jan 27, 2023 -
Tri State Nissan responded
Thanks, we're happy to hear you had a positive experience with our team! Your review makes a difference to us and is beneficial as a way to introduce others to what we do here. Because of feedback like yours, we can confirm that we are heading in the right direction. If you're ever in need of more help, please let us know! We recognize our customers are busy and are beyond thankful for their willingness to spend time giving us feedback.
Always have excellent experience with the shop, get in
right in and out. Very thorough and always helpful with any questions or concerns I may have. Thanks team!
right in and out. Very thorough and always helpful with any questions or concerns I may have. Thanks team!
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by Sarahgerometta
Service Price Transparency
Jan 27, 2023 -
Tri State Nissan responded
Thanks, we are very happy to have provided you with such a positive experience! We select, train, and coach our team around the idea that customers deserve memorable and positive experiences and it is up to them to deliver. We are honored by your choice to do business with us and look forward to your next visit. We're looking forward to your next visit with us!
The best place to go for any work done on any car Bob in
service was the best
service was the best
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by kate
Service Price Transparency
Other Employees Tagged:
bob was the best
Jan 27, 2023 -
Tri State Nissan responded
Hi Kate, we are happy to have provided you with such a positive experience! Our brand promise is all about delivering seamless experiences that exceed customer expectations! We know that you have options and are very honored that you selected us and proud to have served you. We hope you allow us to help you again. Rest assured; we will do whatever it takes to deliver on our promise.
Great service with knowledgeable staff helping from the
time I dropped off the car, keeping me updated through the process and then checking out.
time I dropped off the car, keeping me updated through the process and then checking out.
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by Jim
Service Price Transparency
Jan 26, 2023 -
Tri State Nissan responded
Thank you again for taking the time to let us know how we did. Our goal after all; is to provide customers with superior products that exceed their expectations. It is thanks to customers like you taking the time to tell us what we are doing right that we are able to constantly strive for excellence. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
When I pulled up to service section to get an oil change,
they took me right. Not a long wait, I didn’t catch his name, but the guy that took care of me was SUPER NICE!
they took me right. Not a long wait, I didn’t catch his name, but the guy that took care of me was SUPER NICE!
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by Rakel
Service Price Transparency
Jan 24, 2023 -
Tri State Nissan responded
Hi Rakel, thank you for taking the time to leave a review for us at Tri-State Nissan. We're happy we could meet your expectations! Online feedback is precious to us and we are thankful you took the time to let us know about your experience with us. If you have any further questions, please give us a call. We're always happy to help!
I went for my complimentary maintenance, and last time
was told my oil change was recommended at another 5K miles (I was at 12K), when it’s synthetic oil and was told by the dealership I purchased it at t
was told my oil change was recommended at another 5K miles (I was at 12K), when it’s synthetic oil and was told by the dealership I purchased it at that I can go up to 10K miles. They changed the sticker. Today I go in, and I explain to Kevin (the service representative) who was fantastic and the only reason for 2 stars. He agrees to do the sticker for at least 7K miles. The sticker gets printed wrong - no biggie. I ask another representative for a new sticker and he tells me that they recommend 5K miles (which defeats the purpose of paying for synthetic IF I had been paying for it to go just as often) and then tells me that no, they cannot reprint the stickers. I tell him that the one other man did last time, so I was blatantly lied to, and then Kevin reprinted the sticker for me. To me, asking customers to come just as often for twice the price when synthetic is meant for you to go longer because it burns cleaner reads of a scam to make more money off customers who do not know any better.
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by systolicfire
Service Price Transparency
Other Employees Tagged:
Brian Nieves
Jan 24, 2023 -
Tri State Nissan responded
Thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. Falling short of meeting your expectations is not to the standards we strive to achieve, Thank you for providing this information so we can improve upon our services. We hope to hear from you soon.
Tri-State Nissan
Tri-State Sales Consultant Payne and Finance Manager was
very professional. They went above and beyond to make buying a vehicle easy.
very professional. They went above and beyond to make buying a vehicle easy.
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by wright_5560
Other Employees Tagged:
Brian Nieves, Angel Payne, Sonny Najafi
Jun 01, 2022 -
Tri State Nissan responded
Thanks, we are so happy to read such a great review about Tri-State Nissan! We always strive to provide top-quality service to every guest, and are pleased to hear that you enjoyed your experience here at Tri-State Nissan!
Oct 20, 2022 -
Tri State Nissan responded
Thank you so much for taking a few moments to let us know how we are doing. From the start we have made it our goal to hire individuals who are passionate about service and willing to go the extra mile. It is good to know that our team exceeded your expectations and made your experience memorable. Online feedback is precious to us and we are thankful you took the time to let us know about your experience with us.
Car Buyer Beware! We were promised a fix to our car,
after they sold us one with an air condition system that didn't work, and then they reneged. Do not buy when there are honest dealers around. Imagine
after they sold us one with an air condition system that didn't work, and then they reneged. Do not buy when there are honest dealers around. Imagine a dealership being able to get away with just about whatever they want to get away with. They say they value customer service, but our experience tells you otherwise. Dishonest, sneaky, and self-serving.
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by C-ville customer
Other Employees Tagged:
Brian Nieves, I had to select the people in this review. I didn't work with either of them.
Thank you Kevin and Todd! Excellent service and great
communication amongst us! Tri state Nissan continues to be above the rest of their competition.
Shaun
communication amongst us! Tri state Nissan continues to be above the rest of their competition.
Shaun
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by stimot19
Other Employees Tagged:
Todd
Mar 15, 2021 -
Tri State Nissan responded
Yay! We're so glad to hear Kevin and Todd did such a great job, Shaun! We appreciate your feedback and look forward to seeing you next time! - Tri-State Nissan
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