Tri-State Nissan and Kevin Riggleman (as well as the
technician) had worked tirelessly on my vehicle with quick turning around and about 3 days late into the evening to help ensure that I was not strand
technician) had worked tirelessly on my vehicle with quick turning around and about 3 days late into the evening to help ensure that I was not stranded. My vehicle now runs amazing, and I appreciate their expertise and getting me in and out. Terrific job!
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by HWRDCRL1
Verified Customer
Verified Customer
Service Price Transparency
Aug 12, 2024 -
Tri State Nissan responded
Wow, thank you for the amazing review!! Kevin and our team want to give you the best service because we care about you. I'm so pumped you were able to leave with a working vehicle and see our employee's dedication first-hand. If your vehicles ever hiccup, you know who to call.
It's nice to see familiar faces even when it's been a
while between service.
while between service.
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by ONEQUILTINGRANNY
Verified Customer
Verified Customer
Service Price Transparency
Jul 01, 2024 -
Tri State Nissan responded
Thank you for the great review! Our Tri-State Nissan family likes to extend their joy to everyone, and make you feel a part of our family! We were glad to see you, and we hope you have a fantastic day!
wasn't happy with having to replace a wheel my expense
especially when my wheel warranty just expired in February.
especially when my wheel warranty just expired in February.
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by schradertw
Verified Customer
Verified Customer
Service Price Transparency
Jun 17, 2024 -
Tri State Nissan responded
Thank you for your review! I hope you have a great week, and we'll see you soon..
Impressed after 17 years I have received my first
military discount, thank you Callie. I have been coming by so long that I feel at home working with the service department. Quality work, good commun
military discount, thank you Callie. I have been coming by so long that I feel at home working with the service department. Quality work, good communication, prompt service at a fair price.
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by aqst2010
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Callie
Jun 10, 2024 -
Tri State Nissan responded
Thank you for the awesome review! I'm so excited that you can call us your second home. And this home definitely has a heart! So stop by for a visit, repair, or anything else if you need to relax. Have an awesome day, and we'll see you soon!
The service department is amazing.
They are the reason I am a longtime repeat customer.
They are the reason I am a longtime repeat customer.
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by TAMARASTANSBERRY
Verified Customer
Verified Customer
Service Price Transparency
Jun 05, 2024 -
Tri State Nissan responded
Thank you for your awesome review! I'm so excited that everything went smoothly for you! I'm looking forward to the repeat visits up ahead! Have a marvelous day!
Very welcoming when you arrive for service.
Clean customer service area. The hours are great!!
Clean customer service area. The hours are great!!
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by GARANDJACK
Verified Customer
Verified Customer
Service Price Transparency
Jun 03, 2024 -
Tri State Nissan responded
Thank you for your five-star review! Our goal is to be as warm and welcoming as possible! If there is anything we can improve on, please let us know, and we'll be happy to make your next visit even better. I hope you have a great day!
Kevin is the best!
Tristate always gets me in and out quickly and never tries to upsell me with unnecessary things.
Tristate always gets me in and out quickly and never tries to upsell me with unnecessary things.
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by AMYEBRYANT
Verified Customer
Verified Customer
Service Price Transparency
Apr 02, 2024 -
Tri State Nissan responded
Thank you for your kind words, AMYEBRYANT! We're delighted to hear that Kevin provided you with excellent service and that you had a positive experience with us. Customer satisfaction is our top priority, and we always strive to make your visits efficient and hassle-free. We appreciate your loyalty and look forward to serving you again in the future!
I have always revered Tri State Nissanbut it's the
continued lack to work within the owners care that drags them down. Previous inspection Iasked that when removing the inspection sticker clean the gl
continued lack to work within the owners care that drags them down. Previous inspection Iasked that when removing the inspection sticker clean the glass. This to me is an obvious action. Now I again have a distracting blob on the windshield. So either Martin did not convey what I requested or Alan choice to ignore me.
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by aqst2010
Verified Customer
Verified Customer
Service Price Transparency
Mar 25, 2024 -
Tri State Nissan responded
We appreciate your feedback and apologize for the oversight with your inspection. Rest assured, we take your concerns seriously and will address them with our team to ensure a smoother experience in the future. Please feel free to reach out directly if you have any further questions or concerns. We value your business and hope to make things right.
Great customer service!
Always helpful and eager to please. I will definitely recommend them to my friends!
Always helpful and eager to please. I will definitely recommend them to my friends!
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by tattoo_tim76
Verified Customer
Verified Customer
Service Price Transparency
Mar 04, 2024 -
Tri State Nissan responded
Thank you for the kind words! We're thrilled to hear that you had a great experience with our team at Tri-State Nissan. Your recommendation means the world to us, and we appreciate your support. If you ever need anything in the future, don't hesitate to reach out. We're always here to help!
Martin was great to work with.
Great customer service as always from Tri-State Nissan. We’ve bought all of our vehicles there and all service work completed there for over 15 years
Great customer service as always from Tri-State Nissan. We’ve bought all of our vehicles there and all service work completed there for over 15 years. Excellent Brand and Excellent Dealership. We will continue to purchase our vehicles there and all service work done there.
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by chris-shimp
Verified Customer
Verified Customer
Mar 04, 2024 -
Tri State Nissan responded
Thank you for your loyalty to Tri-State Nissan! We're delighted to hear that Martin provided you with excellent customer service, as always. It's fantastic to have been your dealership of choice for over 15 years, and we truly appreciate your continued trust and support. We look forward to serving you and your family for many more years to come!
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