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Kevin Riggleman
Kevin Riggleman at Tri State Nissan
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Kevin Riggleman | Page 2

Service Advisor

Tri State Nissan

1230 Millwood Pike
Winchester, VA 22602

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4.9
78 Reviews
4.9

78 Reviews

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78 Reviews of Kevin Riggleman

January 03, 2024

Dealership Rating
Employee Rating

Fast and reliable. Very accommodating and cleared any confusions. Will come back again of course More

by jay_carizon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Skylar Warner

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Jan 09, 2024

Tri State Nissan responded

Thank you for taking the time to let us know how we did. The review and 5 star rating mean so much and it is such a blessing to work along side these ladies and gentlemen everyday. Their care and compassion for every customer they encounter is truly amazing. We Hope you enjoy your new vehicle and Please keep a lookout for the OFFICIAL FULL SURVEY from Nissan North America. This survey will work as a report card for our select team members and dealership. Please feel free to let them know how well we represent their brand not only in brand knowledge but in the most important, Customer Service satisfaction. If you have any questions, please feel free to contact me directly.

December 31, 2023

Dealership Rating
Employee Rating

This dealership is always professional and pleasant. I would highly recommend anyone needing work done to there vehicle to go here. More

by j_hindman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Kerns, Martin Arellano, Bob Pressler, Josh Stogdale, Skylar Warner , Drake Shaw

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Jan 10, 2024

Tri State Nissan responded

Thank you for taking the time to let us know how we did. The review and 5 star rating mean so much and it is such a blessing to work along side these ladies and gentlemen everyday. Their care and compassion for every customer they encounter is truly amazing. We Hope you enjoy your new vehicle and Please keep a lookout for the OFFICIAL FULL SURVEY from Nissan North America. This survey will work as a report card for our select team members and dealership. Please feel free to let them know how well we represent their brand not only in brand knowledge but in the most important, Customer Service satisfaction. If you have any questions, please feel free to contact me directly.

December 28, 2023

Dealership Rating
Employee Rating

Was disappointed in the past but with new management, I feel supported and appreciated. Thanks to them recently, I was able to get the solution to the ticking that was going on with my heater. It was hard More

by ddburrow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Greg Strosnider , Young mechanic who is in school training while working. Don't know his name but thanks to him and his warm personality.

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Jan 09, 2024

Tri State Nissan responded

Ddburrow, Thank you for taking the time to let us know how we did. We hope you have a great day! Please keep a lookout for the OFFICIAL FULL SURVEY from Nissan North America. This survey will work as a report card for our dealership. If you have any questions, please feel free to contact me directly. Thank You, Kind Regards, Jennifer Stead Owner Loyalty Manager Tri-State Nissan (540)771-3016

December 20, 2023

Dealership Rating
Employee Rating

We Always receive first class white glove service. Bob is the best. We will always bring our cars to TriState because of him! More

by VALENTINE.LISBOA83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Martin Arellano, Bob Pressler, Skylar Warner

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Dec 23, 2023

Tri State Nissan responded

Valentine.lisboa83, Thank you for taking the time to let us know how we did. We hope you have a great day! Please keep a lookout for the OFFICIAL FULL SURVEY from Nissan North America. This survey will work as a report card for our dealership. If you have any questions, please feel free to contact me directly. Thank You, Kind Regards, Jennifer Stead Owner Loyalty Manager Tri-State Nissan (540)771-3016

December 03, 2023

Dealership Rating
Employee Rating

Tristate is a great dealership and Kevin Riggleman and technician Allen are one of the best around. More

by allen.dike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Allen Dike

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Dec 08, 2023

Tri State Nissan responded

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our dealership, especially with Kevin Riggleman and technician Allen. Providing excellent service is our goal, and we appreciate your feedback. If there's anything specific you'd like to highlight or if you have any suggestions, please feel free to share. We value your support and look forward to serving you again in the future!

Dec 15, 2023

Tri State Nissan responded

Hello Allen, Thank you for your review and 5 star rating. We appreciate the acknowledgement of our staff. They truly are the best. Thank you for being a Valued Nissan customer.

November 17, 2023

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Employee Rating

Fantastic service! Thank you for helping me find the perfect car for me! Kevin, Jason and Julius are amazing! More

by annaejenkins1996
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Angel Payne, Julius Zakery, Bob Pressler, Skylar Warner , Vlad Stanisavljevic, Jennifer Stead, Jason Johnson (FIVE STARS!!!)

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Nov 29, 2023

Tri State Nissan responded

Thank you for the glowing review! We're thrilled to hear that you had a fantastic experience and that Kevin, Jason, and Julius made sure you found the perfect car. We take pride in providing top-notch service, and it's rewarding to know we met your expectations. If you ever need further assistance or have questions, feel free to reach out. Safe travels in your new car, and we look forward to serving you again in the future!

Dec 15, 2023

Tri State Nissan responded

Hello Thank you for your positive review and 5 star rating. We truly appreciate your enthusiasm with the great customer service from our staff. They work very hard each day to make sure that our customers get the best experience possible. Thank yo9u for being a member of our Nissan valued customer team

November 12, 2023

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Staff is super nice. They always take good care of my vehicle. Service is quick. More

by huntreese
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Kerns, Martin Arellano

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Nov 16, 2023

Tri State Nissan responded

We're delighted to hear that our staff's friendliness and efficiency have left a positive impression on you! 🌟 Your satisfaction and the well-being of your vehicle are our top priorities. We appreciate your kind words and look forward to continuing to provide you with quick and excellent service in the future!

November 05, 2023

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Employee Rating

Great service. Bert freindly. Fast service. Was very pleased with the people you work there. More

by kerry0663
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
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Nov 09, 2023

Tri State Nissan responded

Thank you for the glowing review! We're thrilled to hear you had a great experience with our team. Bert and the rest of our crew work hard to ensure fast and friendly service. Let us know if there's anything more we can do for you. Safe travels, and we look forward to serving you again!

September 30, 2023

Dealership Rating
Employee Rating

Kevin was very kind, courteous and professional. He answered all of my questions and left me feeling that my Car would be in Great hands! I am pleased with my Experience at Tri State Nissan! More

by mauied87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
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Oct 06, 2023

Tri State Nissan responded

We are so pleased to hear that Kevin was so helpful and courteous. It is always an awesome feeling to know and feel assured that your in good hands. We appreciate the review and 5 star rating. Thank you for being a Customer with us here at Tri-State Nissan of Winchester. We look forward to seeing you again.

September 21, 2023

Dealership Rating
Employee Rating

The shop manager was prompt and friendly. He answered the questions I had concerning tune ups and tires. More

by spring53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Kerns, Martin Arellano

Helpful
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Sep 21, 2023

Tri State Nissan responded

We're thrilled to hear you had a good experience with our shop manager! Prompt and friendly service is our pedal-powered promise, and we're delighted he could steer you in the right direction regarding tune-ups and tires. Thanks for rolling by and choosing us for your car needs – we're always here to help you cruise smoothly on the road!

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