Kevin Riggleman
Kevin Riggleman at Tri State Nissan

Kevin Riggleman | Page 7

Service Advisor

Tri State Nissan

1230 Millwood Pike
Winchester, VA 22602

4.8
109 Reviews
4.8

109 Reviews

Write a Review

109 Reviews of Kevin Riggleman

May 23, 2023

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Employee Rating

Great customer service, friendly staff, quick service didn’t have to wait long at all More

by kina28anderson
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Todd Kerns, Martin Arellano, Skylar Warner , Bob Pressler, Drake Shaw, Josh Stogdale

May 25, 2023

Tri State Nissan responded

Thank you so much, kina28anderson, for your heartening review! We're thrilled to hear about your excellent experience with our great customer service, friendly staff, and quick service that didn't keep you waiting. We look forward to making your next experience with us even better!!

May 12, 2023

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Was in and out very quickly for an oil change in a tire rotation. Thats what I like. In and out. More

by pamela_cross
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Recommend Dealer
Yes

Other Employees Tagged: Todd Kerns, Martin Arellano, Skylar Warner , Bob Pressler, Drake Shaw, Josh Stogdale

May 15, 2023

Tri State Nissan responded

Thank you for sharing your positive experience with us! We're glad to hear that you were able to get in and out quickly for your oil change and tire rotation. We appreciate your business and hope to see you again soon for your vehicle's maintenance needs.

May 09, 2023

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I love the service and how nice everyone is, I will definitely buy my next vehicle from you More

by d.dennis.06
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Recommend Dealer
Yes

Other Employees Tagged: Todd Kerns, Martin Arellano, Skylar Warner , Bob Pressler, Drake Shaw, Josh Stogdale

May 10, 2023

Tri State Nissan responded

Thank you so much for your kind words! We are thrilled to hear that you had a positive experience with our team and that you appreciate our commitment to exceptional customer service. We would be honored to help you find your next vehicle when you are ready, and we look forward to serving you again in the future!

May 10, 2023

d.dennis.06 responded

I love my Nissan Rogue that I purchased from your dealership and everyone went out of their way during the purchasing process!!!!

May 05, 2023

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Dealership is great but your place in Cincinnati that I mail my payment to is terrible More

by Randyjthomas911
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Recommend Dealer
Yes

Other Employees Tagged: Todd Kerns, Skylar Warner , Bob Pressler, Drake Shaw, Josh Stogdale

May 08, 2023

Tri State Nissan responded

Thank you for your review! We're thrilled to hear that you had a great experience with us at the dealership. Our team takes pride in providing exceptional service, and it's great to know that we met your expectations. Thank you for choosing us for your automotive needs, and we look forward to serving you again in the future!

May 02, 2023

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Apparently Nissans technology out paces the service techs at Tri State Nissan. Brought my car in for an oil change and tire rotation. The back passenger tire was 3 lbs low when I brought it in. When I lef More

by ckeyser06
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Skylar Warner

May 02, 2023

Tri State Nissan responded

We apologize for the inconvenience you experienced during your recent visits to our dealership. We take our customers' concerns seriously and we regret that we were not able to meet your expectations. Regarding the tire rotation and oil change, we apologize for not meeting your expectations. We assure you that our technicians receive training on the latest Nissan technology, and we take tire rotations seriously. We will investigate this matter further. With regard to your Rogue's AC, we are sorry that we were not able to resolve the issue during your visit. Our technicians use advanced diagnostic tools to identify and address issues with our customers' vehicles. However, in this case, we were unable to replicate the issue you were experiencing, and we understand how frustrating that can be. We appreciate your feedback and we take it seriously. It is our goal to provide our customers with the best possible experience, and we apologize that we fell short in your case. If you have any further concerns, please do not hesitate to contact us. Thank you for choosing Tri-State Nissan, and we wish you all the best with your new Toyota.

April 27, 2023

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Great people to work with, very professional. They always have my best interest first. I always look forward to seeing them. More

by sportsplus.jim
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Recommend Dealer
Yes

Other Employees Tagged: Todd Kerns, Martin Arellano, Skylar Warner , Bob Pressler, Josh Stogdale

Apr 27, 2023

Tri State Nissan responded

Thank you for taking the time to leave a positive review! We are thrilled to hear that you had a great experience with our team and that they always put your best interest first. Our staff takes pride in providing exceptional customer service and ensuring our customers' satisfaction. We truly value your patronage and appreciate the opportunity to serve you. Thank you again for choosing us, and we look forward to seeing you again soon!

April 24, 2023

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Great staff they make sure that all my vehicle needs are taken care of and my vehicle is safe to drive More

by KELLERCR2
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Recommend Dealer
Yes

Other Employees Tagged: Todd Kerns, Martin Arellano, Skylar Warner , Bob Pressler, Josh Stogdale

Apr 25, 2023

Tri State Nissan responded

Thank you for taking the time to share your positive experience with our staff! We are thrilled to hear that we have been able to take care of all your vehicle needs and ensure that your vehicle is safe to drive. Our team takes pride in providing exceptional customer service and ensuring that every customer leaves our dealership feeling satisfied and confident in their vehicle. We truly value your patronage and appreciate the opportunity to serve you. Thank you again for choosing us, and we look forward to seeing you again soon!

April 23, 2023

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Tri State Nissan is the best dealership in the area. From the principal Jerry to business office Julian without any pressure I would recommend them to everyone if you want exceptional service. My car w More

by lisabeckwith3
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Recommend Dealer
Yes

Other Employees Tagged: Skylar Warner , Bob Pressler, Jerry, Julian, Mike

Apr 24, 2023

Tri State Nissan responded

Thank you for your positive review! We're thrilled to hear that you had a great experience with our dealership and that our team, from the principal Jerry to our business office staff, provided you with exceptional service without any pressure. We strive to make our customers feel comfortable and welcome at all times, and we're glad that we were able to exceed your expectations. We're also happy to hear that Jerry was able to assist you with your car and that it was a simple fix. Thank you for recommending us to others and for choosing us as your dealership. We look forward to serving you again in the future.

April 22, 2023

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Kevin is an outstanding service advisor. He always provides TOP NOTCH Service at each of my visits More

by lachenm
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Recommend Dealer
Yes
Apr 24, 2023

Tri State Nissan responded

Thank you for your positive review! We're thrilled to hear that Kevin provided you with outstanding service and that you've consistently had top-notch experiences during your visits to our dealership. We believe in treating our customers with respect and honesty, and we're glad that we were able to exceed your expectations with the service Kevin provided. Thank you for choosing us as your dealership and for taking the time to leave us a review. We look forward to continuing to serve you and your vehicle in the future.

April 16, 2023

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Timely, communicative, and justifiable pricing. I would recommend Tri-State Nissan Servicing to anyone. I intend on returning for all future servicing. More

by hayessmith17
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Recommend Dealer
Yes

Other Employees Tagged: Martin Arellano

Apr 17, 2023

Tri State Nissan responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience with our service department and that we provided you with timely, communicative service at a justifiable price. We understand that vehicle servicing can be stressful, and we're glad that we could help alleviate some of that stress by providing exceptional service. It's great to know that you're satisfied with our service and that you're willing to recommend us to others. We appreciate your business and your trust in us, and we look forward to serving you again in the future for all your vehicle servicing needs!

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