Kevin Riggleman | Page 7

Tri State Nissan responded

We apologize for the inconvenience you experienced during your recent visits to our dealership. We take our customers' concerns seriously and we regret that we were not able to meet your expectations. Regarding the tire rotation and oil change, we apologize for not meeting your expectations. We assure you that our technicians receive training on the latest Nissan technology, and we take tire rotations seriously. We will investigate this matter further. With regard to your Rogue's AC, we are sorry that we were not able to resolve the issue during your visit. Our technicians use advanced diagnostic tools to identify and address issues with our customers' vehicles. However, in this case, we were unable to replicate the issue you were experiencing, and we understand how frustrating that can be. We appreciate your feedback and we take it seriously. It is our goal to provide our customers with the best possible experience, and we apologize that we fell short in your case. If you have any further concerns, please do not hesitate to contact us. Thank you for choosing Tri-State Nissan, and we wish you all the best with your new Toyota.

Tri State Nissan responded

Thank you for taking the time to leave a positive review! We are thrilled to hear that you had a great experience with our team and that they always put your best interest first. Our staff takes pride in providing exceptional customer service and ensuring our customers' satisfaction. We truly value your patronage and appreciate the opportunity to serve you. Thank you again for choosing us, and we look forward to seeing you again soon!

Tri State Nissan responded

Thank you for taking the time to share your positive experience with our staff! We are thrilled to hear that we have been able to take care of all your vehicle needs and ensure that your vehicle is safe to drive. Our team takes pride in providing exceptional customer service and ensuring that every customer leaves our dealership feeling satisfied and confident in their vehicle. We truly value your patronage and appreciate the opportunity to serve you. Thank you again for choosing us, and we look forward to seeing you again soon!

Tri State Nissan responded

Thank you for your positive review! We're thrilled to hear that you had a great experience with our dealership and that our team, from the principal Jerry to our business office staff, provided you with exceptional service without any pressure. We strive to make our customers feel comfortable and welcome at all times, and we're glad that we were able to exceed your expectations. We're also happy to hear that Jerry was able to assist you with your car and that it was a simple fix. Thank you for recommending us to others and for choosing us as your dealership. We look forward to serving you again in the future.

Tri State Nissan responded

Thank you for your positive review! We're thrilled to hear that Kevin provided you with outstanding service and that you've consistently had top-notch experiences during your visits to our dealership. We believe in treating our customers with respect and honesty, and we're glad that we were able to exceed your expectations with the service Kevin provided. Thank you for choosing us as your dealership and for taking the time to leave us a review. We look forward to continuing to serve you and your vehicle in the future.

Tri State Nissan responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience with our service department and that we provided you with timely, communicative service at a justifiable price. We understand that vehicle servicing can be stressful, and we're glad that we could help alleviate some of that stress by providing exceptional service. It's great to know that you're satisfied with our service and that you're willing to recommend us to others. We appreciate your business and your trust in us, and we look forward to serving you again in the future for all your vehicle servicing needs!

Tri State Nissan responded

Thank you for your fantastic review! We're thrilled to hear that our staff, including our mechanics, were understanding and professional in diagnosing and fixing your car quickly. Our team takes pride in providing exceptional customer service and quality work to ensure that our customers can get back on the road safely and with confidence. We're glad to hear that you're driving again and that we could help make that happen for you. We appreciate your business and your kind words, and we look forward to serving you again in the future for all your vehicle needs! Thank you for choosing us

Tri State Nissan responded

Thank you for sharing your positive experience with the service department and for highlighting the benefits of having a discount through your husband's employment. We appreciate your patronage and hope to continue providing you with excellent service in the future.

Tri State Nissan responded

Online feedback is precious to us and we are thankful you took the time to let us know about your experience with us. Thanks again for taking the time to leave us this information about your recent visit. Take care!

Tri State Nissan responded

Hi Kix, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. We will take your feedback into account as we work toward improving the way we do business. Our goal and commitment is to deliver 100% customer satisfaction. Nothing else will do.