Kevin Roberts | Page 24

After many disappointing ocala dealers I went to Phillips Chrysler Jeep Dodge Ram and was treated with respect, kindness and found the car I wanted at a great price. Susanna was the sweetest!!!! Can not say Chrysler Jeep Dodge Ram and was treated with respect, kindness and found the car I wanted at a great price. Susanna was the sweetest!!!! Can not say enough good things!! More

by naomiduvall Verified Customer Verified Customer

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Very friendly and welcoming staff, and love the fact that they left me alone to look and then they were a few steps away when I had questions. When I thought there was a problem with the car, Riley and Dale they left me alone to look and then they were a few steps away when I had questions. When I thought there was a problem with the car, Riley and Dale went above and beyond to ensure everything was ok with the vehicle and quickly on my way again. More

by thompson105a Verified Customer Verified Customer

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Good service but need more smiling faces. And tire rotation should be cheaper for senior citizens. Especially when it used to be free. Big joke now And tire rotation should be cheaper for senior citizens. Especially when it used to be free. Big joke now More

by Lucyboeen Verified Customer Verified Customer

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My husband and I have bought 4 vehicles here! Amazing experience! No pressure and a very fast process! Thanks again! Amazing experience! No pressure and a very fast process! Thanks again! More

by Rachel Hurd Verified Customer Verified Customer

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Great Sales Department-Riley was very knowledgeable very helpful and curious learned more about the Pacifica helpful and curious learned more about the Pacifica More

by mss1787 Verified Customer Verified Customer

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Friendly, responsive and helpful staff. Enjoyed the process as well as the follow up after the sale. Enjoyed the process as well as the follow up after the sale. More

by ejmbiz Verified Customer Verified Customer

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My wife and I traded in our Black 2020 Dodge Challenger to purchase a 2022 Dodge Charger from this dealership. We were and still are VERY DISAPPOINTED. My wife and I informed the dealership that we would to purchase a 2022 Dodge Charger from this dealership. We were and still are VERY DISAPPOINTED. My wife and I informed the dealership that we would like to get the best price for our vehicle which the dealership presently has for sale, according to this website. VIN 2C3CDZBT0LH225827 Stock Number - 220625A Mileage 5,827. Presently for sale at $40223.00 (at the time of this review). According to Willem Riley (our salesperson) the used car manager (don't know his name) said that we could only get $29,000.00 for our trade in. Also, when negotiating a price for the 2022 Dodge Charger we were shown a portion of a window sticker from another Dodge dealership that indicated that it was being sold for $52,000. I informed the salesperson that "we were NOT at the other dealership", and I didn't care how much they were selling the vehicle for. I was at Phillips Chrysler Jeep Dodge Ram. And I wanted the best trade in and price and the best purchase price for the car we were buying. We didn't get either! My wife and I were also VERY DISAPPOINTED with the finance manager Keving Roberts. My credit score at the time of this transaction was "797" and my wife's credit score was "707". We both feel that we should have secured a better financing rate. It's sad and VERY DISAPPOINTING when you're taken advantage of when buying a new vehicle. It's transactions like the one my wife and I had at Phillips Chrysler Jeep Dodge Ram that give reputable dealerships a bad name. No, I would not recommend this dealership to anyone (unless money doesn't matter to you). That's why I selected a screen name of STAYAWAY! P.S. The only person that tried to help us with our trade in, final purchase price for the new vehicle and financing was Willem Riley (he gets 5 stars). More

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Professional and friendly. Everything went smoothly from start to finish. Very helpful, and willing to answer all my questions. Everything went smoothly from start to finish. Very helpful, and willing to answer all my questions. More

by catarene Verified Customer Verified Customer

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I fell in love with the car and everyone at the dealership made the rest easy. I’m happy to be driving a vehicle that fits me so well. dealership made the rest easy. I’m happy to be driving a vehicle that fits me so well. More

by peaceofjessi Verified Customer Verified Customer

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Jessica ( my sales person) is EXCELLENT! She knows her products she is selling. VERY PROFESSIONAL! EASY TO COMMUNICATE WITH AND RETURNS PHONE CALLS. Dale the sales manager is great as we She knows her products she is selling. VERY PROFESSIONAL! EASY TO COMMUNICATE WITH AND RETURNS PHONE CALLS. Dale the sales manager is great as well! More

by Jgaff11 Verified Customer Verified Customer

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