Kevin Roberts | Page 33

great sales rep. I was impressed with the service. everyone was there to help us in any way they could. I was glad to see our sales person was there who could not do e I was impressed with the service. everyone was there to help us in any way they could. I was glad to see our sales person was there who could not do enough to help More

by fkorpa11 Verified Customer Verified Customer

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Great customer service So my fiance and I went in to look into getting a new truck. We new what we wanted - so when we got in we started working with Matthew Hurd. He listen So my fiance and I went in to look into getting a new truck. We new what we wanted - so when we got in we started working with Matthew Hurd. He listened very inventively and asked questions to make sure he knew exactly what we were looking for and wanted. So we located a truck 2018 Dodge Ram 1500, and I test drove it. Once back at the dealership, Matthew worked quickly to help us get through this process. Matthew answered all our questions with expertise and when something wasn't correct on the paperwork, he corrected it immediately. Once we were approved for the truck, we went to work with the finance manager, Kevin. Kevin was very friendly and easy to work with. He worked quickly as well, and made the process go smoothly. Once all completed we went out to our old vehicle to clean it, and to our surprise - Matthew had already brought our new truck over next to our old vehicle, had removed the plate from our old vehicle and had everything set up waiting for us. This was perfect! We enjoyed not being harassed to make a deal, not getting extra incentives we didn't want shoved in our faces and how friendly the 2 employees we dealt with were. I would definitely recommend Matthew Hurd to anyone looking to purchase a vehicle from Phillips Chrysler Jeep Dodge Ram here in Ocala!! More

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Worked well with me to close the deal Came in to look at a specific car they had and after a test drive with Josh my sales associate, we started working up numbers and after 2 or 3 attemp Came in to look at a specific car they had and after a test drive with Josh my sales associate, we started working up numbers and after 2 or 3 attempts came up with a $$ I could feel comfortable with. Thanks to Josh, he got the sale and I got the car I was looking for. More

by DAVE HOSKINS Verified Customer Verified Customer

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Terrible service and make promises they don't keep. I was promised a hitch to be installed because I needed a tow package. They convinced me to buy a Jeep without one by promising to gave ot installed. I was promised a hitch to be installed because I needed a tow package. They convinced me to buy a Jeep without one by promising to gave ot installed. As soon as the deal was done that was "forgotten" by tbe manager. Then the car was delivered to me eithout being cleaned. The dirt from the assembly line was still on the inside glass suction marks and all. When they did picked it up to detail it they just cleaned the windows inside nothing else. More

by lhaaker Verified Customer Verified Customer

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Jeep Wrangler This is my second car purchased at Phillip's CDJ. Salesman was professional as was the dealership. I would buy there again. Service was very good als This is my second car purchased at Phillip's CDJ. Salesman was professional as was the dealership. I would buy there again. Service was very good also. More

by jeo Verified Customer Verified Customer

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Great experience with friendly low pressure sale approach. I knew what I wanted and what was a reasonable price and sales person showed me the available v experience with friendly low pressure sale approach. I knew what I wanted and what was a reasonable price and sales person showed me the available vehicles. More

by MREBURG Verified Customer Verified Customer

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experience satisfactory Jon was great and will definitely use him again. I am a first time Dodge buyer and would recommend and in fact I have already recommended the dealersh Jon was great and will definitely use him again. I am a first time Dodge buyer and would recommend and in fact I have already recommended the dealership to my brother in law More

by ggeiger21 Verified Customer Verified Customer

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Great experience Great Service Bill was great to work with. The experience was not over whelming and was easy and simple to deal with. It definitely made buying my truck worth it an Bill was great to work with. The experience was not over whelming and was easy and simple to deal with. It definitely made buying my truck worth it and clean and easy. More

by WILDCAT1220 Verified Customer Verified Customer

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Great experience We worked with Bill stickley and had a great seamless experience! Finance was great and no pressure! In and out quickly with a great vehicle’ We worked with Bill stickley and had a great seamless experience! Finance was great and no pressure! In and out quickly with a great vehicle’ More

by meg.dickens Verified Customer Verified Customer

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Great experience all around This was our second purchase from Phillips in Ocala. Like the first one the dealership was great, Bill Stickley our salesperson was excellent. Bill t This was our second purchase from Phillips in Ocala. Like the first one the dealership was great, Bill Stickley our salesperson was excellent. Bill took the time to go over all the details and was very patient as we took quite a while to decide on our purchase. We would definetly recommend this dealer to someone looking for a vehicle. More

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